2011 - 2021: How likely are waitlisted awards to clear?
Jun 29, 2015, 2:43 pm
#121
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
Had an F saver Singapore-Manila waitlisted last June 9 for flight on July 10 as part of the Tokyo-Manila via Singapore redemption where NRT-SIN was already confirmed. Called Krisflyer London ofc for the status this morning. Was told they couldn't do anything about it but that they would send my inquiry to the airport concerned. After 1 1/2 hours, I got an sms saying "Your waitlisted flight is available for confirmation". I'm so happy 
Chose my seat this afternoon and saw that we are 4 passengers on this flight. Thanks to all specially those who reported that giving them a call could help. It worked for me
Chose my seat this afternoon and saw that we are 4 passengers on this flight. Thanks to all specially those who reported that giving them a call could help. It worked for me
Last edited by thefilipinotraveler; Jun 29, 2015 at 3:10 pm
Aug 10, 2015, 6:41 pm
#122
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
I'm already waitlisted on SQ 25 in F with 2 tickets. When I search now, it says 'not available' under the saver bucket. Does this bode well for me? Any ideas? Or does it mean nothing at all...
Aug 10, 2015, 8:02 pm
#123
Join Date: Mar 2010
Location: Wollongong
Posts: 209
What I did was do a dummy booking and before any payment, select seats option came up and I found the plane to be full in relevant class so I am guessing the same will be for your waitlisted seats.
Aug 10, 2015, 9:26 pm
#124
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
Thanks - I just checked and all seats are wide open... Thanks for the tip though.
Aug 11, 2015, 7:27 pm
#125
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
We waitlisted a trip SYD-SIN-LAX.
I just got an e-mail saying "your waitlisted award is now available for confirmation! Please ticket within three days.".
When I look at the reservation, only SYD-SIN is now listed as confirmed — SIN-LAX is still shown to be "waitlisted".
How does that work?
Separately, we have a different PNR ticketed and confirmed on MEL-SIN-SFO on the same days. We'd be happy to fly SYD-SIN-LAX if it all opens up but we'd also be happy to fly SYD-SIN-SFO on those days (swap out the MEL-SIN with the SYD-SIN which they are holding for us on another PNR). What are the odds that SQ will be able to make this happen?
I just got an e-mail saying "your waitlisted award is now available for confirmation! Please ticket within three days.".
When I look at the reservation, only SYD-SIN is now listed as confirmed — SIN-LAX is still shown to be "waitlisted".
How does that work?
Separately, we have a different PNR ticketed and confirmed on MEL-SIN-SFO on the same days. We'd be happy to fly SYD-SIN-LAX if it all opens up but we'd also be happy to fly SYD-SIN-SFO on those days (swap out the MEL-SIN with the SYD-SIN which they are holding for us on another PNR). What are the odds that SQ will be able to make this happen?
Last edited by mherdeg; Aug 11, 2015 at 7:59 pm
Aug 11, 2015, 9:15 pm
#126
Join Date: Mar 2010
Location: Wollongong
Posts: 209
Best to wait til the last moment in case first leg opens up as well.
Had SYD - SIN - JNB on waitlist in business the same confirmed in economy.
Only SIN - JNB cleared so we took it up but over the phone we had to cancel the confirmed economy SIN - JNB award which cost us a cancellation fee then accept the business SIN - JNB which cost us extra taxes, supposedly prepaid taxes from economy will be refunded after 6 weeks, and business miles but any expiring miles from the SIN - JNB economy leg were not refunded.
In hindsight if I knew what would happen I would have stuck to original confirmed economy tickets.
So all up it probably wasn't worth the effort and extra cost.
Good luck
Had SYD - SIN - JNB on waitlist in business the same confirmed in economy.
Only SIN - JNB cleared so we took it up but over the phone we had to cancel the confirmed economy SIN - JNB award which cost us a cancellation fee then accept the business SIN - JNB which cost us extra taxes, supposedly prepaid taxes from economy will be refunded after 6 weeks, and business miles but any expiring miles from the SIN - JNB economy leg were not refunded.
In hindsight if I knew what would happen I would have stuck to original confirmed economy tickets.
So all up it probably wasn't worth the effort and extra cost.
Good luck
Aug 12, 2015, 4:37 pm
#127
Join Date: Aug 2015
Location: SFO
Programs: Anything that still flies F
Posts: 66
Aug 13, 2015, 4:38 pm
#128
Join Date: Jun 2015
Location: New Jersey
Programs: UA MileagePlus, SQ KrisFlyer, BA Avios, SPG Gold, Priority Club, Platinum Card
Posts: 41
I am waitlisted for an award flight in June '16 for SIN-JFK in R (suites) and in the mean time I booked confirmed award flight in first class with the same award points from SIN-SFO.
This may sound like a "dumb" question but is it possible that the system will not clear my waitlist if I do not have the full amount of points in the account, as I used the points to make the other booking? Will it overlook my account and say "he doesn't have enough points in account to book anyways, on to the next person"
Thanks
This may sound like a "dumb" question but is it possible that the system will not clear my waitlist if I do not have the full amount of points in the account, as I used the points to make the other booking? Will it overlook my account and say "he doesn't have enough points in account to book anyways, on to the next person"
Thanks
Aug 14, 2015, 3:14 am
#129
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Not that I have heard of, but I can't vouch for it 100%. However, it will most certainly mean that you need to call if the waitlisted SIN-JFK clears as cancelling SIN-SFO will not result in your miles being returned right away and you wouldn't be able to confirm the SIN-JFK one due to lack of miles.
An agent via the phone should be able to handle it though. Keep in mind though that SIN-JFK costs a few miles more over SIN-SFO and have that difference in your account.
An agent via the phone should be able to handle it though. Keep in mind though that SIN-JFK costs a few miles more over SIN-SFO and have that difference in your account.
Aug 14, 2015, 8:53 am
#130
Join Date: Jun 2015
Location: New Jersey
Programs: UA MileagePlus, SQ KrisFlyer, BA Avios, SPG Gold, Priority Club, Platinum Card
Posts: 41
Not that I have heard of, but I can't vouch for it 100%. However, it will most certainly mean that you need to call if the waitlisted SIN-JFK clears as cancelling SIN-SFO will not result in your miles being returned right away and you wouldn't be able to confirm the SIN-JFK one due to lack of miles.
An agent via the phone should be able to handle it though. Keep in mind though that SIN-JFK costs a few miles more over SIN-SFO and have that difference in your account.
An agent via the phone should be able to handle it though. Keep in mind though that SIN-JFK costs a few miles more over SIN-SFO and have that difference in your account.
Thanks!
Aug 14, 2015, 5:25 pm
#131
Join Date: Mar 2010
Location: Wollongong
Posts: 209
You have up to 48 hrs to accept the cleared waitlist flight.
As Demue said the agent you have to call will handle the change over.
Also remember that if you have expiry miles used for your confirmed booking you are cancelling these will not be refunded, as this happened to us.
As Demue said the agent you have to call will handle the change over.
Also remember that if you have expiry miles used for your confirmed booking you are cancelling these will not be refunded, as this happened to us.
Aug 27, 2015, 1:11 pm
#132
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
Had flights waitlisted for Suites class for some time for our ZRH-SIN flight on Wednesday. Phoned yesterday and agent said they would put a request in. Magic email came through this morning. Phone call took 2 hours to get seats confirmed (some problems with mixed class booking and the pricing) but sorted in the end thanks to 2 very helpful staff.
Seats chosen, cook booked, very excited.
Seats chosen, cook booked, very excited.
Aug 27, 2015, 4:10 pm
#133
Join Date: Jul 2015
Posts: 973
Nice. Enjoy the product. Still the best in my opinion.
Out of interest, which call centre did you call? If I had a dollar for every time I got through to a helpful agent... I'd have $3.
Out of interest, which call centre did you call? If I had a dollar for every time I got through to a helpful agent... I'd have $3.
Aug 27, 2015, 10:15 pm
#134
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
Rang the UK number but think it goes through to Singapore. The number on the SQ site for Singapore Krisflyer services seems to connect to a private household.
Last edited by price123; Aug 28, 2015 at 10:35 am