Community
Wiki Posts
Search

Airspace Closure delays & help

Thread Tools
 
Search this Thread
 
Old Feb 28, 2026 | 4:25 pm
  #331  
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: Dublin,Ireland and Nice France
Programs: BA Gold
Posts: 2,408
I am due to fly on the 5th and just got the following from QR by email :

” We understand that changes to your travel plans can be unsettling, but we're here to support you.

If you have a confirmed booking with a travel date between 28 February 2026 and 6 March 2026, you are eligible for a full refund or a complimentary date change - up to 14 days from the original travel date.

Please contact us only if you're travelling within the next 48 hours. For all other bookings, you can easily manage your trip online or through the Qatar Airways app. “


I won’t be taking any action for now
They may be trying to clear seats for to rebook people supposed to be flying up to Monday?
Stratoliner777 and SamirD like this.
Earthman is offline  
Old Feb 28, 2026 | 4:55 pm
  #332  
1M
50 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Location: YVR/TPE/PVG
Posts: 1,084
Welp, I think I may have an even worse scenario.
Currently in CMN. I have a redemption of CMN-DOH on AT J and DOH-BKK on QR F, and I am not even sure what to do now given the others' posts. If cash tickets are that hard for QR to budge, then I think it is game over for me. Mix carrier, mix cabin, mileage redemption, not EU. Max debuff basically means I will be stuck here for the forseeable future.
SamirD likes this.
beyounged is offline  
Old Feb 28, 2026 | 5:11 pm
  #333  
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: Dublin,Ireland and Nice France
Programs: BA Gold
Posts: 2,408
Originally Posted by beyounged
Welp, I think I may have an even worse scenario.
Currently in CMN. I have a redemption of CMN-DOH on AT J and DOH-BKK on QR F, and I am not even sure what to do now given the others' posts. If cash tickets are that hard for QR to budge, then I think it is game over for me. Mix carrier, mix cabin, mileage redemption, not EU. Max debuff basically means I will be stuck here for the forseeable future.
If they are different pnr’s ,you are in a pickle
SamirD likes this.
Earthman is offline  
Old Feb 28, 2026 | 5:16 pm
  #334  
1M
50 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Location: YVR/TPE/PVG
Posts: 1,084
Originally Posted by Earthman
If they are different pnr’s ,you are in a pickle
same PNR, QR redemption. Flying in 36hr.
I do not even want to call QR since it feels like a huge waste of time.
I maybe what kids these days refer to as... "cooked"
SamirD and hellolaurent like this.
beyounged is offline  
Old Feb 28, 2026 | 6:15 pm
  #335  
All eyes on you!
20 Years on Site
 
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,859
Originally Posted by beyounged
same PNR, QR redemption. Flying in 36hr.
I do not even want to call QR since it feels like a huge waste of time.
I maybe what kids these days refer to as... "cooked"
If it is on a single PNR and ticket number issued by QR you would likely get the same protection as paid fare. Now, given what has been written tody regarding QR's handling you should still not forget the word "cooked". You are only going to be elevated from "cooked" to "simmered" or "poached".

-A
SamirD, 36902BRF and kalderlake like this.
ph-ndr is offline  
Old Feb 28, 2026 | 6:31 pm
  #336  
All eyes on you!
10 Years on Site
 
Join Date: Jul 2013
Location: Scotland
Posts: 179
Flying from CBR in 3 mins time heading to MEL-DOH-EDI. Local QR called this morning to say it wasn’t going (fair enough), and offered to change flights up to 14 days from now or a refund (no thanks, I live in the uk and need to get home).

offer me a telephone number 2 and half hours on hold going nowhere, live chat (turned off), callback (disabled), and even an online call (even though logged in, it says it’s only for Privilege Club members).

When I try to change online, a change to Friday (earliest I reckon Anne normal schedule will run) is available and cheaper than today’s flights. When selected it says ‘grand, that’ll be Ł836 in change fees please).

I’m truly baffled. Disruotion is normal for airlines. Remote working is normal too. There’s a scale issue, sure, but why not a loaded playbook that lets me enter a code or pre-approve flights for lax departing within x hours.

I’m sure I’ll get a comment that says first world problem or something now, but really, all those choices and none of them operable … that’s vanity, not sanity.

Edit: as th time has passed the departure time for my first flight, I can’t even pay the ludicrous change fee if I wanted as it blocks all access now.
Singapore_Air and SamirD like this.

Last edited by aahch; Feb 28, 2026 at 6:48 pm Reason: Edit: Update
aahch is offline  
Old Feb 28, 2026 | 9:22 pm
  #337  
All eyes on you!
5 Years on Site
 
Join Date: Mar 2016
Location: London
Programs: BA Executive Club
Posts: 113
I'm in Hong Kong, my return business flight to London via Doha was cancelled yesterday when at the airport at 1 hrs 35 mins after it was due to depart. I was due to fly QR Airways from HKG to Doha the get a connecting flight to LHR, was advised at the boarding gate to rebook and claim travel insurance. The staff said they could help in the departure hall after we picked up our checked baggage, it was about 9pm local time before our luggage came off the carousel. The QR service desk was full as well as the BA desk, the OTA stated that I had to contact the airline for rebooking or they can give a refund for the cancelled flights, I managed to book a CX J flight (to cancel it was Ł180) back for more than my original return flight costs, then I booked a hotel stayed until my flight back on Monday. The Qatar app and website did not give an option of rebooking only to contact them on a Doha number, the BA Live Chat I need to contact the OTA for rebooking, at 1:42am I was 214 in the Live Chat queue after 60 min wait they said they can only refund and the airlines had the power to rebook. I can't see Qatar ever getting me home as everything goes through Doha, BA only take calls during their UK work times 8am to 10pm. Travel insurance will probably not pay for anything under the cancellation due to war, but any advice would be appreciated.
SamirD likes this.
Ace71 is offline  
Old Feb 28, 2026 | 9:39 pm
  #338  
All eyes on you!
 
Join Date: Apr 2022
Posts: 1,181
I am flying DEL-DOH on IndiGo (Y) on the 6th, connecting DOH-MAN on QR (J) on the 7th. All in one PNR and QR ticket.

Currently trying to find an award flight or half reasonable refundable ticket for around the 9th as a contingency.
SamirD likes this.
Grey Nomad is offline  
Old Feb 28, 2026 | 10:17 pm
  #339  
60 Nights
100 Countries Visited
 
Join Date: Aug 2024
Programs: Qatar privilege Platinum, Etihad Guest Gold, Hilton Diamond
Posts: 762
Originally Posted by Grey Nomad
I am flying DEL-DOH on IndiGo (Y) on the 6th, connecting DOH-MAN on QR (J) on the 7th. All in one PNR and QR ticket.

Currently trying to find an award flight or half reasonable refundable ticket for around the 9th as a contingency.
You need to book a European carrier if you want to get to Manchester...or you will be gambling and the way it looks this won't end quickly
SamirD and 36902BRF like this.
Kmct111 is offline  
Old Feb 28, 2026 | 11:34 pm
  #340  
All eyes on you!
 
Join Date: Sep 2022
Programs: MileagePlus
Posts: 61
Originally Posted by nilsfr69
flying FROM EU country you not need to wait in a phone line, send them an email with relatively short time for their response and than book your own replacement flight.
reclaim later, might need a lawyer, but EC261 is on your side. (not for compensation, but the all reasonable measures clause should be in your favor)
Would EC261 apply to cancellations caused by a war? In other words, is Qatar Airways obligated to reimburse expenses for a replacement flight during a war?
SamirD likes this.
flightdeal is online now  
Old Feb 28, 2026 | 11:37 pm
  #341  
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Oct 2019
Location: Vienna, Austria
Posts: 854
Originally Posted by flightdeal
Would EC261 apply to cancellations caused by a war? In other words, is Qatar Airways obligated to reimburse expenses for a replacement flight during a war?
unlikely, the'll play the card airlines did during covid/lockdowns and say they're "exceptional circumstances" which in this case is true tbh
SamirD likes this.
NickRivas is offline  
Old Feb 28, 2026 | 11:56 pm
  #342  
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Posts: 3,755
Originally Posted by flightdeal
Would EC261 apply to cancellations caused by a war? In other words, is Qatar Airways obligated to reimburse expenses for a replacement flight during a war?
EC261 offers compensation for the inconvenience of your flight being cancelled for reasons under the airline's control. This would be unlikely to apply. However offering you rebooking is or a refund is not part of that compensation -- that applies regardless of the reason of the cancellation.
SamirD and hellolaurent like this.
zkzkz is offline  
Old Mar 1, 2026 | 12:12 am
  #343  
100k
100 Nights
100 Countries Visited
10 Years on Site
 
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Hyatt, Hilton, Marriott, IHG, Qatar Airways
Posts: 3,639
Was flying SIN-DOH yesterday, which was diverted to MCT. Kept on the tarmac for 6.5 hours before being released into Oman; QR put us up at a dingy hotel, but are completely unreachable regarding bags and other updates. Some people are getting text messages and emails, some are getting app notifications, some nothing. Oman is still operating flights to Saudi Arabia which I can get on, but my bag is trapped on the SIN plane and there's no way to get through to someone on what to do.

Received a notification from QR about the ability to cancel affected itineraries and receive a full refund, which is all well and good... but what happens to one's checked bag in that circumstance?

Such a mess, micro and macro.

khabah
khabah is online now  
Old Mar 1, 2026 | 12:23 am
  #344  
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: Dublin,Ireland and Nice France
Programs: BA Gold
Posts: 2,408
Originally Posted by zkzkz
EC261 offers compensation for the inconvenience of your flight being cancelled for reasons under the airline's control. This would be unlikely to apply. However offering you rebooking is or a refund is not part of that compensation -- that applies regardless of the reason of the cancellation.
you won’t get the monetary compensation in a war scenario under EC261 but rebooking or refund obligations still apply including on alternative airlines
wrp96, SamirD and hellolaurent like this.
Earthman is offline  
Old Mar 1, 2026 | 12:25 am
  #345  
20 Countries Visited
2M
50 Countries Visited
15 Years on Site
 
Join Date: Mar 2009
Location: UK
Programs: BA silver /AY Basic / IHG Diamond Ambassador / Hilton Gold/ Marriot Bonvoy Gold
Posts: 3,023
Originally Posted by zkzkz
EC261 offers compensation for the inconvenience of your flight being cancelled for reasons under the airline's control. This would be unlikely to apply. However offering you rebooking is or a refund is not part of that compensation -- that applies regardless of the reason of the cancellation.
I don’t believe that is accurate. EU261 compensation does not apply however the right to duty of care is not limited to matters within an airlines control. During the volcanic shut airlines had to look after passengers and they must do so during ATC outages.
This right would only apply on Qatar flights leaving the U.K./EU not on flights into the EU/UK.
SamirD likes this.
binman is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.