Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hyatt | World of Hyatt
Reload this Page >

Park Hyatt Tokyo (REOPENED 9 DEC 25) REVIEW - MASTER THREAD

Community
Wiki Posts
Search

Park Hyatt Tokyo (REOPENED 9 DEC 25) REVIEW - MASTER THREAD

Thread Tools
 
Search this Thread
 
Old Feb 11, 2026 | 4:23 pm
  #4921  
30 Countries Visited
60 Nights
3M
15 Years on Site
 
Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 3,847
Originally Posted by antonius66
I have to say that is insane and even for Japan that is hard to believe. I can't imagine not being able to have breakfast for my child and having the hotel refuse based on them being 14. Crazy.
Your child can have breakfast - you just need to pay for it.
Hammerklavier and Alinsfca like this.
Infinite1K is online now  
Old Feb 11, 2026 | 7:14 pm
  #4922  
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jan 2008
Posts: 4,049
Originally Posted by Infinite1K
Your child can have breakfast - you just need to pay for it.
Ok thanks for the pointless semantics. Clearly the point was to say that someone staying as an adult couple with a 14 year old child not getting breakfast is absurd. 14 is not an adult by any measure other than to charge for occupancy, which is fine, but don't kid yourself and try and argue that the terms of the Hyatt program are not created with the intention that a <18 year old (especially 14 with their parents...come on now) gets breakfast as part of the benefit.

You can pay for anything you want but what is the point of the status? That's a ridiculous interpretation but I'm not terribly surprised given how weirdly rigid and structured the hotel is being about the breakfast in general. The way they describe the Japanese set and how if you order that, you cannot go to the buffet...you would think they had snipers waiting to stop you. I literally heard them explain it as, if you order this, please stay here and don't go to the buffet area.
antonius66 is offline  
Old Feb 11, 2026 | 7:24 pm
  #4923  
30 Countries Visited
60 Nights
3M
15 Years on Site
 
Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 3,847
Originally Posted by antonius66
Ok thanks for the pointless semantics. Clearly the point was to say that someone staying as an adult couple with a 14 year old child not getting breakfast is absurd. 14 is not an adult by any measure other than to charge for occupancy, which is fine, but don't kid yourself and try and argue that the terms of the Hyatt program are not created with the intention that a <18 year old (especially 14 with their parents...come on now) gets breakfast as part of the benefit.

You can pay for anything you want but what is the point of the status? That's a ridiculous interpretation but I'm not terribly surprised given how weirdly rigid and structured the hotel is being about the breakfast in general. The way they describe the Japanese set and how if you order that, you cannot go to the buffet...you would think they had snipers waiting to stop you. I literally heard them explain it as, if you order this, please stay here and don't go to the buffet area.
Sorry that you feel it is pointless semantics. But hate it or love it, Japanese are sticklers for rules 🤷🏻‍♂️
Infinite1K is online now  
Old Feb 11, 2026 | 8:28 pm
  #4924  
FlyerTalk Evangelist
Community Builder
Community Influencer
All eyes on you!
10 Years on Site
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Diamond Metal (OWE), SK Gold (STE+, LTG), UA Platinum(*G),Marriott Titanium (LTP)
Posts: 26,484
Originally Posted by antonius66
Ok thanks for the pointless semantics. Clearly the point was to say that someone staying as an adult couple with a 14 year old child not getting breakfast is absurd. 14 is not an adult by any measure other than to charge for occupancy, which is fine, but don't kid yourself and try and argue that the terms of the Hyatt program are not created with the intention that a <18 year old (especially 14 with their parents...come on now) gets breakfast as part of the benefit.

You can pay for anything you want but what is the point of the status? That's a ridiculous interpretation but I'm not terribly surprised given how weirdly rigid and structured the hotel is being about the breakfast in general. The way they describe the Japanese set and how if you order that, you cannot go to the buffet...you would think they had snipers waiting to stop you. I literally heard them explain it as, if you order this, please stay here and don't go to the buffet area.
The terms and conditions for the Globalist Breakfast

(d) Club Lounge Access/Breakfast Benefit. When staying at a participating hotel or resort that has a Club lounge, Globalists will receive access to the Club lounge. When staying at a participating hotel or resort that does not have a Club lounge (or if Club lounge is closed), Globalists will receive daily complimentary full breakfast (which includes one entre or standard breakfast buffet, juice, and coffee, as well as tax, gratuity and service charges) for each registered guest in the room, up to a maximum of two (2) adults and two (2) children. The age cut-off for a child is determined by each hotel or resort in its sole discretion.
Alinsfca likes this.
CPH-Flyer is offline  
Old Feb 11, 2026 | 10:41 pm
  #4925  
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jan 2008
Posts: 4,049
I get it. I understand the terms and I'm not saying they can't do it. I'm just saying that it's pretty absurd and no one really expects this to be used to deny breakfast to a 14 year old with their parents but it is what it is.

Ironically I would argue that if the hotel won't let them book a room by themselves then they aren't really adults by the hotel's definition. Denying glob breakfast coverage to 14 year olds by calling them adults is ridiculous, technically allowed or not.

Doesn't surprise me though, as I said before, with the strangely persnickety vibe at breakfast. Little less focus on weird uptight penny pinching and maybe a little more effort on some other service aspects. Most recent trip I stayed at a Tokyu stay, a Centric and the PH and I had zero issues until getting to the PH where I shockingly had a series of issues on the very first day. Wasn't the homecoming I expected after the renovation. Breakfast QUALITY however is top shelf, no question.

Last edited by antonius66; Feb 11, 2026 at 10:46 pm
antonius66 is offline  
Old Feb 11, 2026 | 10:48 pm
  #4926  
FlyerTalk Evangelist
Community Builder
Community Influencer
All eyes on you!
10 Years on Site
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Diamond Metal (OWE), SK Gold (STE+, LTG), UA Platinum(*G),Marriott Titanium (LTP)
Posts: 26,484
Originally Posted by antonius66
I get it. I understand the terms and I'm not saying they can't do it. I'm just saying that it's pretty absurd and no one really expects this to be used to deny breakfast to a 14 year old with their parents but it is what it is.
I don't see the absurdity in it at all.

Children eat free is usually set with an expectation of small children who don't really eat a lot, and where it feels more absurd to charge a full price. Once you get to 12-14 and up children probably eat more than a lot of adults.

Admittedly, that only applies to the buffet, as the set Japanese meal is not variable no matter how hungry they are. Unless they can evade the snipers you mentioned above.
CPH-Flyer is offline  
Old Feb 12, 2026 | 1:20 am
  #4927  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,202
Originally Posted by antonius66
I get it. I understand the terms and I'm not saying they can't do it. I'm just saying that it's pretty absurd and no one really expects this to be used to deny breakfast to a 14 year old with their parents but it is what it is.
Actually, I consider it more absurd when guests have a couple of teenage children stay in the same room with the parents. Why not get an adjacent room? Can't afford 2 rooms at the PHT? Then stay at the HRT or some other place within your budget.
OsakaWino is offline  
Old Feb 12, 2026 | 1:24 am
  #4928  
All eyes on you!
15 Years on Site
 
Join Date: Sep 2007
Location: Tokyo
Posts: 2,143
Originally Posted by OsakaWino
Actually, I consider it more absurd when guests have a couple of teenage children stay in the same room with the parents. Why not get an adjacent room? Can't afford 2 rooms at the PHT? Then stay at the HRT or some other place within your budget.
I feel attacked 😂
ok my kids are only 10 so far but still lol
pesos is offline  
Old Feb 12, 2026 | 2:52 am
  #4929  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,774
Originally Posted by Infinite1K
Your child can have breakfast - you just need to pay for it.
Great post. Can't like.
hailstorm is offline  
Old Feb 12, 2026 | 8:57 am
  #4930  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Dec 2015
Posts: 12
Originally Posted by mochinube
Unfortunately thats correct. I asked directly to the hotel, 13 years old is already considered as adult so we have 2 kids under 18 but over 12 cant be in the same room
Can you please elaborate on this. We are not concerned about the breakfast at all but need a confirmation on number of rooms to book. Our kids are 9 & 14. Hyatt portal clearly let me book the corresponding room for 4 guests - 3 adults and 1 child. Will they raise an objection at check in and ask us to book 2 rooms ?
Flyer19822016 is offline  
Old Feb 12, 2026 | 9:26 am
  #4931  
All eyes on you!
5 Years on Site
 
Join Date: Jan 2021
Posts: 941
Originally Posted by Flyer19822016
Can you please elaborate on this. We are not concerned about the breakfast at all but need a confirmation on number of rooms to book. Our kids are 9 & 14. Hyatt portal clearly let me book the corresponding room for 4 guests - 3 adults and 1 child. Will they raise an objection at check in and ask us to book 2 rooms ?
It might be better to email them to ask these questions and/or arrange your stay? Ive emailed them a few times, and their response time was usually less than 24 hrs. ([email protected])
lAzyTraveler is offline  
Old Feb 12, 2026 | 9:58 am
  #4932  
All eyes on you!
10 Years on Site
 
Join Date: Jun 2012
Location: Brooklyn, NY
Posts: 1,556
Originally Posted by Flyer19822016
Can you please elaborate on this. We are not concerned about the breakfast at all but need a confirmation on number of rooms to book. Our kids are 9 & 14. Hyatt portal clearly let me book the corresponding room for 4 guests - 3 adults and 1 child. Will they raise an objection at check in and ask us to book 2 rooms ?
What cat did you book into? Almost all the rooms at PHT are 3 guests max. It's fire/quake code-driven, not business. I think, could be wrong...
MattEvan is offline  
Old Feb 12, 2026 | 11:16 am
  #4933  
30 Countries Visited
60 Nights
3M
15 Years on Site
 
Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 3,847
Originally Posted by antonius66
I get it. I understand the terms and I'm not saying they can't do it. I'm just saying that it's pretty absurd and no one really expects this to be used to deny breakfast to a 14 year old with their parents but it is what it is.

Ironically I would argue that if the hotel won't let them book a room by themselves then they aren't really adults by the hotel's definition. Denying glob breakfast coverage to 14 year olds by calling them adults is ridiculous, technically allowed or not.

Doesn't surprise me though, as I said before, with the strangely persnickety vibe at breakfast. Little less focus on weird uptight penny pinching and maybe a little more effort on some other service aspects. Most recent trip I stayed at a Tokyu stay, a Centric and the PH and I had zero issues until getting to the PH where I shockingly had a series of issues on the very first day. Wasn't the homecoming I expected after the renovation. Breakfast QUALITY however is top shelf, no question.
Your personal opinion about what is absurd and what isnt does not mean that whatever rules the hotel (and the affiliated global program they participate in) should be ignored to accommodate your views. And at the end of the day, there are many other options, particularly in Tokyo, so if the Park Hyatt Tokyo does not meet your requirements, then you can by all means look at those alternatives.

Also, some may think that having 4 people in a room with two beds and 1 bath is absurd and would instead book two rooms. Or book a suite, a family room, or larger space that could accommodate 4 people.
Alinsfca likes this.
Infinite1K is online now  
Old Feb 12, 2026 | 11:32 am
  #4934  
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Jan 2026
Posts: 4
Originally Posted by Flyer19822016
Can you please elaborate on this. We are not concerned about the breakfast at all but need a confirmation on number of rooms to book. Our kids are 9 & 14. Hyatt portal clearly let me book the corresponding room for 4 guests - 3 adults and 1 child. Will they raise an objection at check in and ask us to book 2 rooms ?
I think your case is okay but probably best to check again directly with the hotel.
mochinube is offline  
Old Feb 12, 2026 | 11:48 am
  #4935  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Dec 2015
Posts: 12
Thanks all!
Flyer19822016 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.