Now that literally made me laugh out loud...have you read the Terms and Conditions that you agreed to when you signed up for Aeroplan?

Let me summarize; they make the rules, they are free to change the rules as they see fit at any time without obligation or penalty, and oh btw sucks to be you, if you don't like it, don't play the game.

You, we, whomever, may not like the changes but they are fully in AC's purview to make and there is no legal obligation to you or anyone that they are violating.

Perhaps the suggestion came from a lawyer? In my experience, those are generaly the only people who get anything meaning ful out of a Class Action.

Perhaps from a lawyer that wouldn't be qualified to fight a parking ticket?

Like none of us are happy, but the whole mad act of 'you've offended me, you've offended my family, you're a scourge on society, this is totally unfair after all I've given to you for so long' is somewhat amusing (to me at least).

This is conduct worthy of a class action, making changes to the loyalty program is not:

https://www.ctvnews.ca/business/arti...supreme-court/

That they say so does not necessarily make it valid in court though.

Usually that kind of clause i more like an intimidation exercise. There will always be people who believe it.

But to the extent that a ticket is a contract, the commercial code applies. They are not supposed to change the contract unilaterally.

I'll say that we differ in our opinions of what is worthy of a class action lawsuit. When people are getting sick or dying because of neglicnce, I'm in. When we're wasting the time of the Supereme Court because a dude saw the price jump from one the booking page to the payment page...I would hope we have better mechanisms to deal with this than a class action. Last time I got a cheque in the mail for like $0.36 with a letter from a laywer telling me I won (and that I did not even sign up for the suit, nor was I asked if I wanted to participte) I was one step closer to moving to a small isalnd in the South Pacific lead by a benevolent dictator and using a language I do not comprehend.

AC does not fly to this amazing (and probably fictional place)but it would be served by a Twin Otter and the airport would certainly not have jetways.

As for all the emotions people are feeling after the change, I suggest y'all recall the legdary Law & Order Star IceT : "I don't know why a player wanna hate T / I didn't choose the game, the game chose me." or paraphrased: Don't hate the player, hate the game.

Whilst legal action clearly seems beyond the scope of reasonableness or reality, people really do have options: change your flying to WS, PD, BA, AF, AA, UA, DL, KL, or any of the myriad of other carriers that serve Canada. I doubt that AC will care less that it loses you as a customer, but it may make you happier to take some action on your own behalf. Also, you may see that AC's revisions to Aeroplan aren't unreasonable (IMO), once you compare the new programme to what is available at other airlines. Or not. Everyone's different, and will have different needs from an airline's FF programme.

Well technically we do, they're called Consumer Protection Laws and Regulations, which apparently based on losing several lower court decisions AC flew in the face of and chose to ignore.

Sadly, this is the way our legal system and society works. Almost unlimited appeals if you don't get the outcome you desire, which takes up precious court resources and costs society millions of dollars every year. Unfortunately, AC has never been a business that is willing to admit any wrongdoing even when it's clear to the most casual observer that they have violated the law or the regulations that govern them. If they were, there wouldn't be a 3 yr backlog of compensation claims against them.

Yeah... the whole compensation thing is another subject I jump off the wagon. Not a fan of mutualizing costs of the sort or systems like EC/EU261 whatever you call it. Delays cost airlines a lot more than they cost passengers, so they are quite motivated to minimize them and I�m not going to fall into the trap of thinking that the evil airline hates its customers. I'll get trip disruption insurance (self-insured or through a policy...but my choice) and work things out myself, thank you. Just trying to manage all these claims before even paying out is costing everyone else money. Poop happens, be prepared for as much as you can.

Just like all the backlash against changes to FF policies, I have other priorities to deal with than get angry over imagined benefits owed to me because of my "loyalty". Oh no... Someone of a lower status boarded before me...this is outrageous.

I'll channel my inner Bruce Lee and be like water. Getting angry is so very tiring and a waste of resources.

I am going to rant about this 014 nonsense.


Flying ATL-YYZ (via ORD) on UA. Put it on 014 stock....cool. I want to fly standby because I finish early. UA nice enough to do that...but it is not their stock, so now I am on two flights at the same time.
A quick email to AC fixes it...but now I've spent additional time cleaning up a mess because airlines don't (like to) touch stock that isn't there.

This is of course nothing new but I should not have to put in additional effort for a simple standby

This starts out being about WestJet but moves onto AC pretty quickly. I think that it is a reasonable reflection of what many of us think.

https://www.instagram.com/reels/DT-b4HkDLPo/

Sounds like a lot of .....ing that won't change anything. Not even his behaviour despite what he says.

Plus he says something about being 'a high priced ticket purchaser'. High price ticket purchasers don't care about points, eUpgrades or loyalty programmes. People on FT who try and maximise their returns do. And we are a microscopic portion of AC revenue.

We most certainly do care! But I do know a lot of others who don't.

In our family, my wife and I do the bulk of the revenue flying.

We use points, eUps and PRs to enhance our adult kids� lifestyle without having to lay out cash. The cash equivalent value of how we use the program for the next generation is in the order of $10,000 per year.

The program makes very little difference to my wife and me and a large difference to the rest of our family.

I have never been good with massive terms and conditions missives but some threads here have been very useful in helping us optimise MBs going forward and I have definitely changed my mind since my initial strategy when the program was initially announced.

I 100% agree with you and FT has always been the place to get all the best information on how to maximize earning and exploiting the system to the maximum.

I use FT to squeeze as much value out of the miniscule amount of AP points I now get. And 3 people I know are now E50/75/SE with very little change to their spend because of stuff I learned here.

What I’m sick of if listening to "Shower-sacks" like the dude on the Instaface link who think themselves super-important customers and are constantly ranting things like: “Ruining the brand by bean counters”. “Mickey Mousing thier clients….” “They are losing customers like me and it’s going to hurt them down the road.”

Guess what dude… Airlines don’t really want people who research for hours how to maximize all opportunities of the programme. Airlines want to monetize their J cabins, attract higher margin passengers and make money. And as long as there are people drinking the Airline’s Kool-Ade and buying seats, the airlines will keep optimizing the programme to their advantage. Don’t get mad at the airline for its rational behaviour; join me on the curmudgeon misanthrope bandwagon and understand that peoples’ irrational behavior is the problem…as it always is. Humans suck.

Basically…I’m just sick of all the whining. That’s all.

I am with you on this.

There are things that I like about the new program and things that I don't like. Complaining will not achieve anything.

My 2026 travel is pretty much baked in.

Given how and were we travel out of YYJ, I really have two viable options : AC SE or BA Silver or Gold and WS Gold or Platinum. At some point, I am going to model out the two options and see whether I want to remain with AC or have a split BA / WS structure.

The one thing that I know for sure is that AC will not care what I choose to do and that it is only rational for me to act in my own self interest.