Sep 4, 2019, 2:17 pm
Last edit by: seawolf
Messages posted in the The NEXUS Information Thread between 2007 and 2019 were moved to the:
Archived: The NEXUS Information Thread
Archived: The NEXUS Information Thread
Welcome to the Travel Safety/Security Trusted Travelers Forum Nexus Information Wiki! This resource will appear at the top of every page within this thread to help users learn more about this program.
About NEXUS
NEXUS is designed to expedite the border clearance process for low-risk, pre-approved travellers into Canada and the United States.
The Canadian Border Services Agency (CBSA) and U.S. Customs & Border Patrol (CBP) are cooperating in this joint venture to simplify border crossing for members while enhancing security.
Program benefits
If you are approved to participate in NEXUS, you will receive a membership identification card to use when entering Canada or the United States at all designated NEXUS air, land and marine ports of entry.
Membership will enable airline passengers to save time by:
- using automated self-serve kiosks in dedicated areas at designated international airports;
- using NEXUS/SENTRI lanes at land crossings when/where available. NEXUS lanes entering Canada will likely have a constant red traffic signal. This is to discourage non-NEXUS members from using the lane. Canada-bound NEXUS land crossing operating hours. All occupants must have NEXUS cards when using NEXUS lane entering Canada. At some locations, the NEXUS lane, the inspection booth is not staffed but there should be a call button. When entering US in a NEXUS/SENTRI lane, all occupants must carry either NEXUS, Global Entry, or SENTRI cards (or any combination thereof). Notable exception is Whirlpool Bridge which requires a NEXUS card to open the toll gate on the Canadian side to cross to the US.
- using the Trusted Traveller Canadian Air Transport Security Authority (CATSA) Security Line at major and select medium-sized Canadian airports to expedite airport pre boarding security screening. For detailed information, please visit the CATSA Web site.
Join NEXUS
Here are the steps for becoming a member. There is a non-refundable processing fee of CAN$50 or US$50 per applicant for a five-year membership card.
About NEXUS
How to apply
Enrolment process
Key points about the program as found by forum members:
- NEXUS cardholders must advise of ANY changes to their vital information such as passport numbers/validity, visa status, legal names, primary residence, criminal convictions, and employment if it impacts your eligibility in the program.
- It's normal to find the first in-person NEXUS interview to be months into the future, but a little patience and regular checks on the TTP website almost always yields an interview date much sooner.
- Each person who wants to participate in the NEXUS program must fill out a separate application form. There is no fee for applicants under the age of 18.
- If traveling with non-NEXUS family members NEXUS cardholders are required to use the regular customs lines.
- There is a zero tolerance policy and membership can be terminated for infractions including not having your NEXUS card on you and using the NEXUS lane and not declaring items on your customs declaration card, though members have reported some leniency being granted for such infractions in the past.
- Private companies may offer services for submitting your application and charge an additional processing fee but these extra charges are not part of the official NEXUS application fee. Expedited services offered by such companies will not assist in speeding up the application process.
Updating Passport with Canada for NEXUS
As per CBSA website, updates to passport information can be handled on TTP.
Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA.
Some FT members don't trust instructions provided by CBSA and recommend the following:
Call the Canadian Processing Centre with responsibility for residents of the United States:
After going through the phone tree to reach a Nexus representative, advise them that you need to update your US passport with Canada.
The representative will give you an email address and instructions to scan your updated passport picture page (include your trusted traveler number on the scan) and then email it to a particular email address. I was advised to put the representative's name in the email message so that he could process the update on the Canadian side. He confirmed that any passport update in TTP does not reach Canada. NOTE: FT members have been able to enter Canada without any issues by updating passport online only.
He specifically requested that only the telephone number be posted (and not the email address).
In case the telephone number doesn't work, here's the webpage where the phone number is posted: Canada Border Services Agency - NEXUS - General Information
- 800-842-7647 --- Monday to Friday, 8:30 am to 4:30 pm (Eastern Time)
After going through the phone tree to reach a Nexus representative, advise them that you need to update your US passport with Canada.
The representative will give you an email address and instructions to scan your updated passport picture page (include your trusted traveler number on the scan) and then email it to a particular email address. I was advised to put the representative's name in the email message so that he could process the update on the Canadian side. He confirmed that any passport update in TTP does not reach Canada. NOTE: FT members have been able to enter Canada without any issues by updating passport online only.
He specifically requested that only the telephone number be posted (and not the email address).
In case the telephone number doesn't work, here's the webpage where the phone number is posted: Canada Border Services Agency - NEXUS - General Information
US citizens/residents who have both Global Entry and NEXUS cards and who renew the Global Entry membership whilst their NEXUS card is active, will not be able to renew the NEXUS card until after it expires. The option to do so disappears from the TTP website.
Dear mxzblftspk,
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your TTP online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
Your NEXUS membership is not set to expire until July 11 2016.
As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account.
If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your TTP online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost.
When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership.
It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP INFO Center.
Sincerely,
CBP INFO Center
The NEXUS Information Thread
Mar 7, 2025 | 12:54 pm
#706
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,805
Apparently there are new US entry requirements for Canadians staying in the US longer than 30 days (executive order issued earlier this week).
Any insights as to how this might impact Nexus/Global entry holders?
Any insights as to how this might impact Nexus/Global entry holders?
Mar 7, 2025 | 1:33 pm
#707
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,613
nger than 30 days have to register with USCIS. Details here. Regarding NEXUS specifically, that page also states this:Aliens who have already registered include ... Aliens issued Border Crossing Cards.
Mar 7, 2025 | 2:04 pm
#708
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,805
Starting Feb. 25, 2025, Canadians (and any alien coming to the US) staying lnger than 30 days have to register with USCIS. Details here. Regarding NEXUS specifically, that page also states this:
Aliens who have already registered include ... Aliens issued Border Crossing Cards.
nger than 30 days have to register with USCIS. Details here. Regarding NEXUS specifically, that page also states this:Aliens who have already registered include ... Aliens issued Border Crossing Cards.
Mar 7, 2025 | 2:05 pm
#709
Join Date: Oct 2023
Posts: 251
It's not. A BCC is a specific card for Mexicans to ease crossing at the southern US border.
I94 should count. Not clear on the electronic ones and if the record has to exist for the current entry or if the historical one is still there. (I94 records are created even if you use nexus to enter.)
I94 should count. Not clear on the electronic ones and if the record has to exist for the current entry or if the historical one is still there. (I94 records are created even if you use nexus to enter.)
Mar 7, 2025 | 2:09 pm
#710
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,613
It's not. A BCC is a specific card for Mexicans to ease crossing at the southern US border.
I94 should count. Not clear on the electronic ones and if the record has to exist for the current entry or if the historical one is still there. (I94 records are created even if you use nexus to enter.)
I94 should count. Not clear on the electronic ones and if the record has to exist for the current entry or if the historical one is still there. (I94 records are created even if you use nexus to enter.)
h my -- I had no idea about a BCC.
Mar 7, 2025 | 3:42 pm
#711
Join Date: Mar 2006
Location: (SJC)
Posts: 2,349
Starting Feb. 25, 2025, Canadians (and any alien coming to the US) staying lnger than 30 days have to register with USCIS. Details here. Regarding NEXUS specifically, that page also states this:
Aliens who have already registered include ... Aliens issued Border Crossing Cards.
nger than 30 days have to register with USCIS. Details here. Regarding NEXUS specifically, that page also states this:Aliens who have already registered include ... Aliens issued Border Crossing Cards.
Mar 7, 2025 | 3:52 pm
#712
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 8,422
It's not. A BCC is a specific card for Mexicans to ease crossing at the southern US border.
I94 should count. Not clear on the electronic ones and if the record has to exist for the current entry or if the historical one is still there. (I94 records are created even if you use nexus to enter.)
I94 should count. Not clear on the electronic ones and if the record has to exist for the current entry or if the historical one is still there. (I94 records are created even if you use nexus to enter.)
Most aliens in the United States have already registered, as required by law. However, a significant number of aliens present in the United States have had no direct way in which to register and meet their obligation under INA 262. In order that unregistered aliens may comply with their duty under INA 262, USCIS is establishing a new form and process by which they may register. No alien will have an excuse for failure to comply with this law.
Who has already registered?
Anyone who has been issued one of the documents designated as evidence of registration under 8 CFR 264.1(b) has registered. Also, anyone who submitted one of the forms designated at 8 CFR 264.1(a) and provided fingerprints (unless waived) and was not issued one of the pieces of evidence designated at 8 CFR 264.1(b), complied with the registration requirement of INA 262. Aliens who have already registered include:
- Lawful permanent residents;
- Aliens paroled into the United States under INA 212(d)(5), even if the period of parole has expired;
- Aliens admitted to the United States as nonimmigrants who were issued Form I-94 or I-94W (paper or electronic), even if the period of admission has expired;
- All aliens present in the United States who were issued immigrant or nonimmigrant visas prior to arrival;
- Aliens whom DHS has placed into removal proceedings;
- Aliens issued an employment authorization document;
- Aliens who have applied for lawful permanent residence using Forms I-485, I-687, I-691, I-698, I-700, even if the applications were denied; and,
- Aliens issued Border Crossing Cards.
Mar 7, 2025 | 4:46 pm
#713
Join Date: Dec 2007
Posts: 3,755
Who is not registered?
Anyone who has not been issued one of the documents designated as evidence of registration under 8 CFR 264.1(b) and has not submitted one of the forms designated at 8 CFR 264.1(a) and provided fingerprints (unless waived) is not registered. Aliens who have not registered include:
...
Canadian visitors who entered the United States at land ports of entry and were not issued evidence of registration; and,
Anyone who has not been issued one of the documents designated as evidence of registration under 8 CFR 264.1(b) and has not submitted one of the forms designated at 8 CFR 264.1(a) and provided fingerprints (unless waived) is not registered. Aliens who have not registered include:
...
Canadian visitors who entered the United States at land ports of entry and were not issued evidence of registration; and,
So apparently every snowbird is currently a law-breaker and there's no way for them to have complied with the law. What a well run government this country has.
Mar 7, 2025 | 4:55 pm
#714
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 8,422
This does seem to imply that Canadians who entered not at a land-crossing may actually be registered. Though it's not clear why. But if they aren't registered why does this explicitly call out visitors who entered at land ports of entry??
So apparently every snowbird is currently a law-breaker and there's no way for them to have complied with the law. What a well run government this country has.
So apparently every snowbird is currently a law-breaker and there's no way for them to have complied with the law. What a well run government this country has.
Mar 7, 2025 | 7:55 pm
#715
Join Date: Sep 2024
Location: Northern Arizona
Programs: Hilton, MGM
Posts: 120
Could Global Entry have better "brand recognition" outside North America?
With a trip planned to Canada in a few months, I'm wondering if I should upgrade from Global Entry to NEXUS. The main thing holding me back is the possibility that some countries outside North America might grant benefits to US citizens who have Global Entry, while forgetting about US citizens who have NEXUS. Is this a legitimate concern? I know it would be illogical, but I imagine trying to explain to an underpaid airport worker, through a language barrier, that NEXUS and Global Entry are essentially identical.
With a trip planned to Canada in a few months, I'm wondering if I should upgrade from Global Entry to NEXUS. The main thing holding me back is the possibility that some countries outside North America might grant benefits to US citizens who have Global Entry, while forgetting about US citizens who have NEXUS. Is this a legitimate concern? I know it would be illogical, but I imagine trying to explain to an underpaid airport worker, through a language barrier, that NEXUS and Global Entry are essentially identical.
Last edited by Lucky Dreamer; Mar 7, 2025 at 7:57 pm Reason: word choice
Mar 7, 2025 | 8:42 pm
#716
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,003
Could Global Entry have better "brand recognition" outside North America?
With a trip planned to Canada in a few months, I'm wondering if I should upgrade from Global Entry to NEXUS. The main thing holding me back is the possibility that some countries outside North America might grant benefits to US citizens who have Global Entry, while forgetting about US citizens who have NEXUS. Is this a legitimate concern? I know it would be illogical, but I imagine trying to explain to an underpaid airport worker, through a language barrier, that NEXUS and Global Entry are essentially identical.
With a trip planned to Canada in a few months, I'm wondering if I should upgrade from Global Entry to NEXUS. The main thing holding me back is the possibility that some countries outside North America might grant benefits to US citizens who have Global Entry, while forgetting about US citizens who have NEXUS. Is this a legitimate concern? I know it would be illogical, but I imagine trying to explain to an underpaid airport worker, through a language barrier, that NEXUS and Global Entry are essentially identical.
Last edited by seawolf; Mar 8, 2025 at 10:32 am
Mar 8, 2025 | 3:22 am
#717
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 259
Your concern is unfounded. You are a participant in both programs if you have Nexus. I have had Nexus since day 1 of the program and have never had any problem with any reciprocal program.
Mar 8, 2025 | 4:26 pm
#718
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,146
While I agree that in practice until now, its meant exactly the same thing, and that IMO, it should, if there was ever a time when officials will parse the language to change what that means (negatively), its now. While I really hope nothing changes, there is very little in relation to the US government right now that gives me confidence that this wont change on a moments notice - potentially multiple times very quickly. Again, I really hope nothing changes, but lets not pretend that things arent changing on a whim right now.
Mar 10, 2025 | 4:20 am
#719
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 259
while I wish I could wholeheartedly agree, the language is very specific that Nexus members have ‘Global Entry benefits’ and not they are officially members of the program.
While I agree that in practice until now, it’s meant exactly the same thing, and that IMO, it should, if there was ever a time when officials will parse the language to change what that means (negatively), it’s now. While I really hope nothing changes, there is very little in relation to the US government right now that gives me confidence that this won’t change on a moments notice - potentially multiple times very quickly. Again, I really hope nothing changes, but let’s not pretend that things aren’t changing on a whim right now.
While I agree that in practice until now, it’s meant exactly the same thing, and that IMO, it should, if there was ever a time when officials will parse the language to change what that means (negatively), it’s now. While I really hope nothing changes, there is very little in relation to the US government right now that gives me confidence that this won’t change on a moments notice - potentially multiple times very quickly. Again, I really hope nothing changes, but let’s not pretend that things aren’t changing on a whim right now.
Mar 10, 2025 | 3:03 pm
#720
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,805
CTV had an explainer published 10 March on their website.
Still silent on Nexus holders. Indicated the requirement coming into effect 11 April. Quoted a lawyer recommending that anyone currently in the US should “register”. Apparently there will be an online portal for that. So far no fee for doing so.
Still silent on Nexus holders. Indicated the requirement coming into effect 11 April. Quoted a lawyer recommending that anyone currently in the US should “register”. Apparently there will be an online portal for that. So far no fee for doing so.