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Messages posted in the The NEXUS Information Thread between 2007 and 2019 were moved to the: Archived: The NEXUS Information Thread Welcome to the Travel Safety/Security Trusted Travelers Forum Nexus Information Wiki! This resource will appear at the top of every page within this thread to help users learn more about this program. About NEXUS NEXUS is designed to expedite the border clearance process for low-risk, pre-approved travellers into Canada and the United States. The Canadian Border Services Agency (CBSA) and U.S. Customs & Border Patrol (CBP) are cooperating in this joint venture to simplify border crossing for members while enhancing security. Program benefits If you are approved to participate in NEXUS, you will receive a membership identification card to use when entering Canada or the United States at all designated NEXUS air, land and marine ports of entry. Membership will enable airline passengers to save time by:
Join NEXUS Here are the steps for becoming a member. There is a non-refundable processing fee of CAN$50 or US$50 per applicant for a five-year membership card. About NEXUS How to apply Enrolment process Key points about the program as found by forum members:
Updating Passport with Canada for NEXUS As per CBSA website, updates to passport information can be handled on TTP. Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA. Some FT members don't trust instructions provided by CBSA and recommend the following: Call the Canadian Processing Centre with responsibility for residents of the United States:
After going through the phone tree to reach a Nexus representative, advise them that you need to update your US passport with Canada. The representative will give you an email address and instructions to scan your updated passport picture page (include your trusted traveler number on the scan) and then email it to a particular email address. I was advised to put the representative's name in the email message so that he could process the update on the Canadian side. He confirmed that any passport update in TTP does not reach Canada. NOTE: FT members have been able to enter Canada without any issues by updating passport online only. He specifically requested that only the telephone number be posted (and not the email address). In case the telephone number doesn't work, here's the webpage where the phone number is posted: Canada Border Services Agency - NEXUS - General Information US citizens/residents who have both Global Entry and NEXUS cards and who renew the Global Entry membership whilst their NEXUS card is active, will not be able to renew the NEXUS card until after it expires. The option to do so disappears from the TTP website. Dear mxzblftspk, Your NEXUS membership is not set to expire until July 11 2016. As an approved NEXUS member, you added Global Entry for an additional $100. When you completed your Global Entry application, you received a Global Entry card. When you activated the Global Entry Card, your NEXUS Card was deactivated and the option to renew NEXUS was removed from your account. If you wish to renew NEXUS, you will have to wait for your NEXUS membership to expire. Once it expires, you will have the option within your TTP online account to renew NEXUS. After you follow all of the steps to become a NEXUS member again, including the completion of an interview at a NEXUS Enrollment Center near the Canadian border, you will receive a new NEXUS card and will have Global Entry benefits at no additional cost. When your Global Entry account expires 5 years after your application, do not renew it. Global Entry benefits are included with your NEXUS membership. It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you. Thank you again for contacting the CBP INFO Center. Sincerely, CBP INFO Center |
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