Last edit by: rrgg
Free Night Award Top-Off
Not possible as of 12/7/2023 since Marriott removed the internal tool for extensions. Historical information found at the end of this page.
Gifting a Certificate
Points reservations can be gifted to another person, but according to Marriott's terms, certificates earned from a credit card cannot. This means the certificate owner (cardholder) must check-in even if someone else is also listed as a guest on the reservation. In some cases a property has given leeway and allowed just the guest to check-in anyway without the certificate owner present, but it can be risky to depend on this.
Canceling a Free Night Award Reservation
If you cancel a Free Night Award reservation, the FNA certificate may sometimes disappear from your account. It can be re-instated by calling Marriott.
A way to avoid this is the following technique:
Titanium Elites may obtain a Free Night Award worth up to 40,000 points as an annual choice benefit
Nine co-branded credit cards offer an annual free night worth up to 85,000 points:
Older archived notes below:
EXTENDING AN EXPIRING CERTIFICATE:
Before 18 Aug 2018, Chase issued certificates good for specific categories of hotels. Post 18 Aug 2018, all certificates have been converted or will be issued at a specific level of points. SPG AMEX and Ritz Carlton credit cards have also begun to issue certs.
25K points - lower level certificates
35K points - higher level certificates
50K points - luxury level certificates
Marriott will introduce peak and non peak levels for hotels after 1 Jan 2019. Certificates will be capped at the points level where they can be redeemed rather than for a specific category of hotel. Thus, if a hotel is 25K at the non peak level and the peak level is higher, it cannot be booked in the peak level window.
NEW EXTENSION OF CERTIFICATES announced in October 2021:
The expiration date on certificates this year is pushed to 1/31/21.
- When using an FNA, you may spend up to 25,000 points beyond the certificate value, which is called a Top-Off. The difference is paid from your personal points balance.
- If you book a room using Top-Off, and the room price later decreases, you can modify the reservation to rebook the same date and immediately recover the difference in top-off points.
- Other links: Top-Off Discussion, 2021 program updates, and Marriott FAQ
- Between 4/30/22 and late March 2026, the maximum top-off was 15k.
Not possible as of 12/7/2023 since Marriott removed the internal tool for extensions. Historical information found at the end of this page.
Gifting a Certificate
Points reservations can be gifted to another person, but according to Marriott's terms, certificates earned from a credit card cannot. This means the certificate owner (cardholder) must check-in even if someone else is also listed as a guest on the reservation. In some cases a property has given leeway and allowed just the guest to check-in anyway without the certificate owner present, but it can be risky to depend on this.
Canceling a Free Night Award Reservation
If you cancel a Free Night Award reservation, the FNA certificate may sometimes disappear from your account. It can be re-instated by calling Marriott.
A way to avoid this is the following technique:
- Before cancelling anything, first modify your existing FNA reservation and select points payment instead, assuming you have enough points to entirely cover the cost. Confirm that change.
- Once complete, the original Free Night Award will be available in your account again for use. Your old reservation will show as being paid with points.
- Now cancel the points reservation to recover your points. (Point reservations are refundable, but as usual check for any special cancelation rules at your property.)
- The certificate expires one year after it is issued. You must complete your stay by the expiration date.
- Can be used for a standard room only.
- Cannot be used for "redemption with cash upgrade" or any points and cash combination
- Cannot be combined with a 3-night award to get a "Stay for 5, Pay for 4" award
- Amex credit card free night certificates are issued 2 months after the anniversary date of the credit card. For example if the Brilliant fee posts 7/1, the certificate is available in your Marriott account on 9/1. Chase FNA certificates can appear much sooner, within 1 week.
- If you made a reservation with a FNA and want to know its expiration date, you can find it by editing the reservation as described at this link.
- If you downgrade the Amex Brilliant to the $95 Amex Bonvoy card, you can still get your anniversary FNA.
- Search for a points booking at an eligible hotel. During the booking process an option appears to use the certificate as a replacement for some of the required points. Click that button and continue the reservation.
- If its more than a 1-night stay, you can also choose the night on which to spend the certificate. It will display a button and price next to each night. You may want to select a specific night if the price varies during your stay.
- Some have had trouble booking certificates from the credit card offer to get 5 free nights (specifically starting in 2020). In that case, try this webpage for booking.
- If you have 2 certificates of different value and try to redeem only one, the Marriott website offers the one expiring first. If that's not what you want, work around this issue by making a dummy booking with that certificate. Then book the real reservation with the desired certificate. Then cancel the dummy. Be sure to pay attention to any cancellation terms since a few properties are more strict than others.
- If the reservation is for someone else, see the note above regarding, Gifting a Certificate. Marriott does not officially allow this.
Titanium Elites may obtain a Free Night Award worth up to 40,000 points as an annual choice benefit
Nine co-branded credit cards offer an annual free night worth up to 85,000 points:
- Marriott Bonvoy Brilliant American Express Card (formerly Starwood Preferred Guest Luxury Credit Card from American Express) - up to 85K (Second with $60k spend)
- Ritz Carlton Rewards - up to 85K
- Marriott Bonvoy Bevy - up to 50k (with $15k spend)
- Marriott Bonvoy Bountiful - up to 50k (with $15k spend)
- Marriott Bonvoy from American Express (formerly Preferred Guest) - up to 35K
- Marriott Bonvoy Boundless (formerly Rewards Premier Plus) Credit Card - up to 35K
- Marriott Bonvoy Business from American Express (formerly Preferred Guest Business) - up to 35K
- Marriott Rewards Business Premier Plus Credit Card - up to 35K
- Marriott Bonvoy Premier (formerly Rewards Premier) - up to 25K
Older archived notes below:
EXTENDING AN EXPIRING CERTIFICATE:
- A blogger reported that as of 12/7/2023 Marriott removed the internal tool to extend an FNA, so it may or may not still be possible.
- Your best chance for an extension is to call Marriott within 1 month of the expiration and consider having a specific property and date in mind to book. It's not necessary but even without one in mind, pick something you might use and change it later. 1-800-MARRIOT
- Most importantly, have a good reason for needing the extension, like illness or injury.
- If granted, the new expiration date is 1 year from the date of the request. You cannot get a 2nd extension on the same certificate, meaning the maximum life of a certificate is 2 years.
- If not granted, some have luck by calling later a few times.
- In 2022, Marriott seemed to deny all extension requests except a few exceptions such as here, here, and here. They may be allowing some again in 2023.
Before 18 Aug 2018, Chase issued certificates good for specific categories of hotels. Post 18 Aug 2018, all certificates have been converted or will be issued at a specific level of points. SPG AMEX and Ritz Carlton credit cards have also begun to issue certs.
25K points - lower level certificates
35K points - higher level certificates
50K points - luxury level certificates
Marriott will introduce peak and non peak levels for hotels after 1 Jan 2019. Certificates will be capped at the points level where they can be redeemed rather than for a specific category of hotel. Thus, if a hotel is 25K at the non peak level and the peak level is higher, it cannot be booked in the peak level window.
NEW EXTENSION OF CERTIFICATES announced in October 2021:
- Free night awards, Suite night awards, and travel certificates will be given a new expiration date of June 30, 2022
- The Marriott Bonvoy app shows the original issue date of your free night certificates. Go to Account -> Free Night Certificates to find the issue date in small print above each certificate. It's unlikely you have a certificate that won't be extended. If you don't see the issue date in the app, you'll have to wait for the actual extension to happen to check the new expiration.
- Expiration of points is paused through December 31, 2022. At that time, your points will only expire if your account has been inactive for at least 24 months
- In March 2022, Marriott will eliminate hotel categories and use variable point pricing for awards. Only a small number will be affected at first, so you won't see an immediate sweep of all properties at once.
- "Starting May 6, members who had a FNA with an original expiration date in 2020, or which will expire before January 2, 2022, as part of their Cobrand Credit Card Benefit, Annual Choice Benefit, promotions or travel package will be able to redeem it through January 3, 2022.
- Please note that FNAs with an original expiration date before 2020 will not be eligible for the additional extension. Members do not need to take any action because the system will automatically update their account with these extensions on May 6, 2021."
The expiration date on certificates this year is pushed to 1/31/21.
- ...Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021.
- Expiration dates will be updated by the end of April, giving priority to those expiring soonest.
- If yours will expire within just a couple days, contact a Marriott representative here by private message.
FAQ : Marriott Branded Credit Card FNA Free Night Award Certificates
#2491




Join Date: Apr 2016
Location: San Francisco, CA
Programs: AA-Plat, Hyatt-Globalist, Hilton-Diamond, Marriott-Platinum
Posts: 183
I agree with Joeags above. I do not think it is possible anymore, and even if it is, I expect the top off amount to be more than the 15,000 points that you are permitted to add from the certificate, since it is now sold out.
Good luck, but your probable best bet is to monitor the situation daily and hope for the best. If all else fails, keep the award reservation as is and use the certificate elsewhere.
The substitution game is long dead, as evidenced by your post acknowledging its last use by you some time in 2020, for as noted above, you can no longer substitute 1 for 1 a points reservation and an award certificate as you must cancel and have it re-priced at whatever the going rate is when you wish to use the certificate when it finally is in hand. FYI, Hyatt still permits you to do this -- but they still use a modified form of award categories -- Marriott no longer does.
Good luck, but your probable best bet is to monitor the situation daily and hope for the best. If all else fails, keep the award reservation as is and use the certificate elsewhere.
The substitution game is long dead, as evidenced by your post acknowledging its last use by you some time in 2020, for as noted above, you can no longer substitute 1 for 1 a points reservation and an award certificate as you must cancel and have it re-priced at whatever the going rate is when you wish to use the certificate when it finally is in hand. FYI, Hyatt still permits you to do this -- but they still use a modified form of award categories -- Marriott no longer does.
Sorry for the noob question, but how do I do that? I wasn't familiar with that type of user before this thread. Do I just send them a private message? Are they a customer support agent or a bot?
#2492
Company Representative, Marriott Bonvoy

Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,410
Due to occasional changes in rates and availability, we cannot book or change reservations through Social Media. If you need further assistance on reservation, please call our Loyalty Support listed here https://www.marriott.com/help/loyalt...mer-support.mi for immediate help.
If you need any other assistance, please feel free to contact us via private message.
Best Regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
#2493




Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,628
I can now count myself amongst the lucky Marriott members who were given difficulty applying FNAs to their reservations correctly when booking online.
I have 2 FNAs in my account - 85k expiring 2/2025, 35k expiring 10/2025.
I'm booking 2 nights at a hotel for next month which has a cost of 27k for Night 1 and 37k for Night 2. I get to the booking page and both FNAs are checked off to be used for the 2 nights. I obviously uncheck the 85k cert as I don't want to waste that on this stay. I thought that the 35k cert would then be applied to Night 2 = 37k points and I'd have to add a total of 29k points (27k for Night 1 plus 2k top-up). But no, the cert gets applied to night 1 and it asks me for an additional 37k for Night 2.
So I edit the reservation to book only Night 2 alone to use my 35k cert on that night. Now only my 85k certificate is showing which, I repeat, I am not going to be using for this. The 35k certificate is nowhere to be found.
Ok, so I used the idea mentioned here several times and book a random hotel for early February for 80k points and apply the 85k cert to that reservation to get it out of the way. Then I was able to go back and book my 37k room using the 35k cert plus 2k points and cancelled the booking that I used my 85k cert for.
Also booked Night 1 separately for 27k points. I hate being forced to have 2 separate reservations when I could have easily had both nights on a single reservation and that I had to jump through these hoops to use my 35k certificate.
Marriott IT at it's best.
I have 2 FNAs in my account - 85k expiring 2/2025, 35k expiring 10/2025.
I'm booking 2 nights at a hotel for next month which has a cost of 27k for Night 1 and 37k for Night 2. I get to the booking page and both FNAs are checked off to be used for the 2 nights. I obviously uncheck the 85k cert as I don't want to waste that on this stay. I thought that the 35k cert would then be applied to Night 2 = 37k points and I'd have to add a total of 29k points (27k for Night 1 plus 2k top-up). But no, the cert gets applied to night 1 and it asks me for an additional 37k for Night 2.
So I edit the reservation to book only Night 2 alone to use my 35k cert on that night. Now only my 85k certificate is showing which, I repeat, I am not going to be using for this. The 35k certificate is nowhere to be found.
Ok, so I used the idea mentioned here several times and book a random hotel for early February for 80k points and apply the 85k cert to that reservation to get it out of the way. Then I was able to go back and book my 37k room using the 35k cert plus 2k points and cancelled the booking that I used my 85k cert for.
Also booked Night 1 separately for 27k points. I hate being forced to have 2 separate reservations when I could have easily had both nights on a single reservation and that I had to jump through these hoops to use my 35k certificate.
Marriott IT at it's best.
#2494
FlyerTalk Evangelist




Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,436
To each his own i guess.
#2495


Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,520
#2496




Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,628
What I don't like mainly about having separate reservations is that no matter if I tell the hotel in advance as well as at check in to link the reservations and although they do always let me stay in the same room and I tell them to make sure the keys keep working throughout, nevertheless the keys are always deactivated at the end of each reservation and I have to go through the hassle of (sometimes) waiting on long lines to get them reactivated.
#2497




Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; Hilton Dia; Marriott Titanium/LT Gold
Posts: 8,495
The caveat is this can make NUAs harder to use (or should I say, even harder to use), as you face the possibility of clearing on one reservation and not another.
#2498




Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,628
In addition, when you're booking for 5 nights on points it definitely doesn't make any sense to do them individually because you would lose the 5th night free.
#2499




Join Date: Jul 2014
Posts: 160
Due to personal family matters we were unable to travel this year and I had, just out of hope, contacted Marriott for an extension for FNA (from Amex Bril). No go. But, what was weird was part of the message I received:
- In the case of any external partner Free Night awards, we are no longer able to reinstate said awards. Please contact the credit card supplier as you Free Night Award was posted to your account due to the Marriott Bonvoy Brilliant Amex Card.
#2500


Join Date: Sep 2012
Location: SEA
Programs: AS MVP100K & BoardRoom+ Marriott Ti. Lifetime Aluminium.
Posts: 320
Due to personal family matters we were unable to travel this year and I had, just out of hope, contacted Marriott for an extension for FNA (from Amex Bril). No go. But, what was weird was part of the message I received:
- In the case of any external partner Free Night awards, we are no longer able to reinstate said awards. Please contact the credit card supplier as you Free Night Award was posted to your account due to the Marriott Bonvoy Brilliant Amex Card.
One idea might be to call AmEx and find out.
#2501




Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; Hilton Dia; Marriott Titanium/LT Gold
Posts: 8,495
Due to personal family matters we were unable to travel this year and I had, just out of hope, contacted Marriott for an extension for FNA (from Amex Bril). No go. But, what was weird was part of the message I received:
- In the case of any external partner Free Night awards, we are no longer able to reinstate said awards. Please contact the credit card supplier as you Free Night Award was posted to your account due to the Marriott Bonvoy Brilliant Amex Card.
#2502




Join Date: Jul 2014
Posts: 160
Thanks. I assumed there were datapoints out there about this already, just didn't see any myself. Appreciate the reply.
#2504




Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,628
I would tend to agree with you, but the unfortunately reality is that the poster is probably right and Amex isn't going to be able to extend the FNA. It obviously doesn't hurt to try as the worst thing that can happen is likely getting a "no" and wasting a few minutes.
#2505
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,342
Never have an issue.
Usually I only book multiple nights in one reservation would be the 5 nights on pts so to be able have the cheapest night free. Occasionally when the cash rate is so low like in some countries I would book 3 nights stay as one reservation because the rares being so low I could not imagine it would go lower... However all other bookings I do one night at a time, often can save quite a bit due to dynamic pricing - it works both ways!



