Unless you have tried already, don't discard that option. The feedback form does indeed work for some things.

Called the Miles & More hotline, the incompetent support staff claimed 1F is gone because of an aircraft change (no, there wasn't - PTY to IST on TK800 is still on a 787-9 and always is on this route), and they also see no more couple seats available. Then claimed she would double-check with the back office, and after 20 minutes of silence/no response I gave up.

Why does everyone have to be so incompetent? From whoever is responsible for this current seating separation bug at TK, to the M&M hotline staff, another business flight booking through lifemiles showing 0kg included baggage, man... if I was this incompetent at my job, i'd be fired.

I also contacted TK via the feedback form, I don't expect anything but who knows, still a few weeks out...

Not for seat swapping - they might be able to tell us when they will confirm the aircraft change.

My guess is that TK is trying to figure out how to fly us with the limited number of aircrafts they have.

There is definitely something going on with TK IT regarding seats...

I usually set-up a seat-alert on Expert Flyer (EF) to know if my seat has been involuntary changed. In the last three weeks, my partner and I, have received notices that our seats were 'unassigned' on each upcoming segment for various TK flights between September and the end of December (6 total, with alerts generated at random times). There were no notices of changes given by TK, because on our TK reservations (app & web) the original seats were always showing as still assigned, while in EF the seat(s) were now showing as vacant/available. I am left to believe that the seat assignment on the reservation are now phantom and EF is accurate. I base this on the fact that for one situation, where my partner and I are traveling on separate PNRs, I received an alert from EF that my seat 2A became available (partner is in 2B, no alert generated). When I checked my reservation (app) it still showed me as assigned to 2A. When I checked the graphical seat map on the website, it also still showed me in 2A. Now, here is the interesting part, when I checked the seat map on the TK website using my partner's PNR (same flight), lo and behold, 2A was actually available (as per EF map)! I even ran a test to see if he could be moved to 2A and it worked. So at this point, there were two people assigned to the same seat 2A in TKs IT system! I go back into my original reservation and now choose 2B (essentially we swapped seats at this point). For now, TK and EF once again agree.... but for how long?

The unfortunate situation is that for those without EF, or who don't have the luxury of knowing someone with a separate PNR on the same flight, there would be no way to know if your seat has been given up!

Note: For one of the flights I thought it had to do with an upcoming aircraft swap (ex. removing all "C" and "J" aisle seats); but then I received alerts for every single segment for various aircraft various aisle/rows.

After selected seat selections were cancelled, and unable to be reselected online and with call center, I was directed to my local THY sales offices; seats reselected without issues.
Hopefully, the reselected seat assignments stay when flying in February 2025

Same issue here, with four upcoming reservations from Sept to April 25. Wife and I seperated on all legs for all flights (eg 2AB => 2A and 4B, and 2J => 2G). Tk seat map not aligned with Expertflyer. Never experienced this before and was unable to select similar seats to the original ones. Just emailed my local sales office and hope that they’ll be able to assist us somehow…

Had a chat with my local TK reps (RO call center, romanian speaking staff) and they have absolutely no idea as to why this is happening but they did confirm that they had several calls on this topic in the past few days.

If this is a system-wide bug of sorts (i.e. - 'regular' TK IT stuff) i'm really NOT looking forward to tens of pax shuffling around the J cabin and asking seatmates to switch with them or their travel partners.

More seat shuffling - my wife has been moved back a row twice now on two biz flights due next week. Quite a bit of space still in biz class so have just selected two different seats next to each other. On the plus side we also have an economy flight which we've also been moved - but to the exit row which was a bonus.

MatthewLAX wrote a post about the opposite of what some couples have reported on here: a couple intentionally chose two single seats on a 789, and shortly before departure they were involuntarily reseated to a couple/honeymoon pair in the center with no recourse of changing back to their original seats.

https://liveandletsfly.com/turkish-a...t-assignments/

I'm very particular about my seat assignments, so if TK won't respect them then I will not give them a further cent of my business.

This just happened to me and my wife. We're flying ATL-IST next week. Had the honeymoon seats in business and hers got changed for no reason. Customer service was useless.

Well, happened again - random seat change (on the same flight as before).

I've just added checking the seats to my daily tasks of travel related activities.

So, after we were changed from 1E+1F to 1E+4D, and I was able to immediately change it back to 1E+1F via the hotline, at check-in the agent said 1F is broken and it was again reassigned. Then on the flight someone else was sitting in 1F normally lol. Also lots of other passengers split apart and trying to switch seats. What a mess Turkish is...

On another note, today I suddenly received a new booking confirmation for our return flights out of nowhere. No apparent changes, everything still confirmed, but now I'm suspicious...

I wanted to provide my own data point. About a week ago I had the same issue of TK canceling my seat selections. I sent TK feedback and emailed my local sales office, and still no resolution. My flight appears to use the Aeroflot A350 aircraft.

Now 2 days ago the TK website doesn’t even allow me to see the seat selection screen. When I search on Expertflyer, an error appears. Lastly, I noticed this error every day the Aeroflot aircraft is flying.

Maybe TK is experiencing a technical issue with this specific aircraft seating? They may also be in the process of swapping aircraft’s (which I’m dreading). Not sure what’s going on with TK…

So this may be a little off-topic, but I have been driving myself crazy checking seats for my upcoming flights on daily basis. I have had 4 random seat changes on upcoming flights, one of which appears to be non-recoverable without begging someone to switch with me or my wife when we board the flight. Here is the off-topic part: I fly international business class to Europe about four times a year, using my own funds. I used to fly Delta, but their prices have increased dramatically. The Turkish flights seem to be pretty good once you get on the plane. When I recently said to myself that I didn't want to deal with TK's crazy seat nonsense in the future, I compared the cost of alternative airlines (e.g. Delta, Lufthansa) for the flights I have already booked, and concluded that I would have spent about $1K to $1.5K more per person for each flight, or a total of $8K to $12K over a 12 month period (for two people). I then have to ask myself is it worth the hassle to "save" that much money, and conclude that it probably is, for me.
I'm wondering if others on this thread are making the same assessment and flying on Turkish, while gritting their teeth, because its simply a better deal, price-wise. In other words, is the primary argument for putting up with TK the better value price-wise, or do a number of you actually prefer Turkish Airlines and feel that the pluses outweigh the minuses, independent of cost?

For me, it's a combination of value and the actual product. If price were equal, I might go with Delta more often only because I'm in ATL and fly them every week domestically for work. But there is a pretty big price difference as you've noted and in some ways I think Turkish is better. For now at least, their planes from US to IST are newer, with Delta, there is a decent variation in hard product. Also with Turkish, they do try and differentiate business class boarding and experience. At least they enforce the boarding priority and on board, I've found the experience consistent.