Southwest iOS app and BP not on lock screen - July App Update
Aug 21, 2019 | 9:04 am
#19
Join Date: Jan 2010
Location: ATL
Programs: WN: ALP & CP
Posts: 2,802
Maybe a related app update issue; booked a flight thru Concur/Corp Travel as I always do last week, maybe after getting latest app update, and I cant see that flight at all in the app (can see it at Southwest.com), so didnt get the auto-check in notification. Can see all other future flights booked previously
Aug 22, 2019 | 8:43 am
#21
Original Poster
Join Date: Jun 2005
Location: Las Vegas
Programs: SW Comp Pass, Lft Gold AA, Lft DIA HHONORS, National Exec Elite
Posts: 237
My previous exp was once with concur is that it is not integrated with SW electronically. An agent manually uses the SW biz flight is ocbook. So if they don’t put your RR number or crwates all kinds of issues, whereas they can out your email.
The checkkn alert was from the app?
The checkkn alert was from the app?
Aug 22, 2019 | 8:58 am
#22
Join Date: Jan 2010
Location: ATL
Programs: WN: ALP & CP
Posts: 2,802
Correct, checkin alert was from the app, reminding me to get boarding pass... clicking on the alert took me to the app but said I was offline, still no sign of the flight. Have booked all business travel thru Concur for years and have always seen the flight in the app.
Couldn't get to boarding pass thru the app so printed it from southwest.com
edit: and just got the now boarding notification but clicking took me to app and still no sign of flight
Couldn't get to boarding pass thru the app so printed it from southwest.com
edit: and just got the now boarding notification but clicking took me to app and still no sign of flight
Last edited by dmbolp; Aug 22, 2019 at 9:13 am
Aug 22, 2019 | 9:23 am
#23
Original Poster
Join Date: Jun 2005
Location: Las Vegas
Programs: SW Comp Pass, Lft Gold AA, Lft DIA HHONORS, National Exec Elite
Posts: 237
Aug 22, 2019 | 9:35 am
#24
Join Date: Oct 2010
Location: Allen, TX (DAL)
Programs: Southwest Hilton Diamond
Posts: 97
Maybe a related app update issue; booked a flight thru Concur/Corp Travel as I always do last week, maybe after getting latest app update, and I cant see that flight at all in the app (can see it at Southwest.com), so didnt get the auto-check in notification. Can see all other future flights booked previously
Aug 22, 2019 | 11:02 am
#25
Join Date: Jan 2006
Posts: 153
BP on lock screen didn't work for me this week. I was hoping after the SW app update last week that it would start working again, but no joy. A couple of years ago the app had the touch id option to log into the SW app, but they removed that a couple of years ago for some reason. I wish they still have that functionality as well.
Aug 23, 2019 | 6:29 am
#26
Join Date: Jan 2010
Location: ATL
Programs: WN: ALP & CP
Posts: 2,802
Follow up to my flight yesterday that I could never see in the app; that flight got me past the AL+ threshold for next year, I can see that in the app, and now the flight is viewable under the "Past Flights" link. Booked two more flights last night thru Concur, can't see them in the app but can see online. Also, I now get Southwest emails immediately to my work e-mail address (which isn't in my RR profile) so that's a recent change with Concur or my company's travel agent. Will submit the issue with our travel agent.
Oct 10, 2019 | 10:26 am
#28
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 671
6.9.0 lost ability to save BP to Apple Wallet
Anybody notice that the save to wallet function is missing? Funny because it was available when I flew on Monday, but not available four days later on my flight today 10/10/19.
Seeing this bug mentioned in the latest reviews on the App Store as well.
Seeing this bug mentioned in the latest reviews on the App Store as well.
Oct 10, 2019 | 1:57 pm
#29
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,405
Yes - no save to wallet on my phone today
Just logged in and saw this notice:
Just logged in and saw this notice: