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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
-----------------------------------------

Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Mar 2, 2016 | 12:44 pm
  #136  
 
Join Date: Nov 2015
Programs: UA Gold
Posts: 183
Originally Posted by COSPILOT
My wife did a walk in recently in DEN. Her appt was later in the day, but we showed up a few hours early. They seemed happy to handle it.
I got lucky and found a cancellation for today. Already back at the office with the approval email.
Coskigirl is offline  
Old Mar 19, 2016 | 1:50 pm
  #137  
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Join Date: Jun 2012
Location: New England
Programs: DL, UA, AA, B6, 2V, Marriott, Hilton, Hyatt
Posts: 6,114
In case anyone is wondering, BOS does not take walk-ins. There's no reception, no counter, just a locked door and a row of seats in the hallway. Sign says to have a seat, and wait to be called.

I was in and out within 8 mins. No video, no kiosk tutorial. Just an interview with the regular questions and verification of application info, photo and fingerprints. The kiosk tutorial has been replaced by a bi-fold business card. Received approval email after 10 minutes.

This is my first time getting GE, not renewing.

Last edited by diburning; Mar 19, 2016 at 2:27 pm
diburning is offline  
Old Mar 21, 2016 | 12:38 pm
  #138  
 
Join Date: Oct 2014
Posts: 3
Anyone know if the San Diego locations accept walk ins? San Ysidro and Otay Mesa?
krazymunky is offline  
Old Mar 24, 2016 | 9:51 am
  #139  
 
Join Date: Mar 2016
Posts: 4
NYC Bowling Green - Walk-In Appointments

Has anyone had any luck with walk-in appointments at the U.S. Customs House in NYC or perhaps snagging a last minute cancelled appointment?

thanks!
pointsguynyc is offline  
Old Mar 25, 2016 | 11:43 am
  #140  
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Join Date: Aug 2009
Location: UK
Programs: Marriott Lifetime Titanium, Hilton Lifetime Diamond, BAEC Gold, Miles&Go Gold, MileagePlus Silver
Posts: 50
Originally Posted by pointsguynyc
Has anyone had any luck with walk-in appointments at the U.S. Customs House in NYC or perhaps snagging a last minute cancelled appointment?

thanks!
There do seem to be cancellations. I've literally just managed to reschedule my booked July appointment to one in early April.
abat is offline  
Old Apr 5, 2016 | 7:14 am
  #141  
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25 Years on Site
 
Join Date: May 1998
Location: Salt Lake City, Utah USA
Programs: DL 2MM/PM, HH LT <>, Amex Plat
Posts: 1,292
SLC April 2016 Thursdays OPEN !!!

FLASH - SLC has very limited availability but I see every Thursday in April has an opening. This is new. Perhaps they were previously not scheduling those days - too many openings to be cancellations.

Score for me since I have a May international departure and my original appointment was after my return.

Jim
jimquan is offline  
Old Apr 5, 2016 | 9:49 pm
  #142  
5 Years on Site
 
Join Date: Jan 2016
Programs: AA
Posts: 25
My home airport is RNO, where there are no GE interviews. In Feb., I had a flight to LAX, and tried to schedule an interview either there or in Long Beach. To my surprise, no appointments were available at either site on the day of my flight. I tried to do a walk-in at LAX, since I had left my entire morning open for the interview, but there was a sign saying "no walkins" and, just as I read the sign, an officer saw me, and confirmed that they wouldn't take mercy on me.
Fortunately, I was able to schedule another trip to ABQ in March, and the schedule there was wide-open. I was able to schedule easily, and arrived at my appointment an hour early because I wanted to be sure I'd returned my rental car and checked by baggage for the flight home, and had been anxious about getting to my appointment on time .
I signed in, and settled into the waiting room with a book to read, but an officer called me back an hour early, since I was there.
The interview was brief and simply confirmed information on my application, I was photographed and fingerprints were taken, and then the officer told me that I'd received a card in the mail in about two weeks. Within a few minutes, I'd received an email informing me that my application status had changed ( with a code to enter when making airline reservations), and the card arrived in the mail within about 5 days!
Cudos to the staff at ABQ! Couldn't have been nicer!
Basie007 is offline  
Old Apr 7, 2016 | 9:26 am
  #143  
20 Nights
2M
All eyes on you!
25 Years on Site
 
Join Date: May 1998
Location: Salt Lake City, Utah USA
Programs: DL 2MM/PM, HH LT <>, Amex Plat
Posts: 1,292
Angry

SLC appointments are backed out to July. I previously posted that some April Thursday dates had opened. They are now apparently all filled, but I got mine!

Jim

PS No walk ins.
jimquan is offline  
Old Apr 13, 2016 | 9:04 pm
  #144  
 
Join Date: Oct 2010
Posts: 5
Just 6 days after jim's post above and SLC is now booked until August 21st. I couldn't find a single interview anywhere within 1000 miles of here within 2 months.

What a joke this is! Government ineptness at its best.
apollosmith is offline  
Old Apr 20, 2016 | 4:14 pm
  #145  
 
Join Date: Oct 2010
Posts: 5
Lots of appointments just opened up for SLC for May and June, in case anyone is looking. As of yesterday, the soonest dates were late September. These new slots will disappear quickly.
apollosmith is offline  
Old Apr 25, 2016 | 10:44 pm
  #146  
 
Join Date: Apr 2016
Posts: 1
Will they take kids as walk-ins at a parent's appointment?

My family received the pre-approval letters, but the appointments are backed up by 4 months in Los Angeles, and we're traveling in early June.

I've been checking frequently on the GOES site and was able to get one appointment next week for myself at LAX.

I'm considering taking my 13 year old son with me to my appointment next week and hoping that they'll process him along with me, even though I can't get another appointment for him at that time.

Does anyone have experience with doing this - taking along a kid to the parent's appointment at LAX and having them process the child as a walk-in, since he's with the parent?

Thank you for any thoughts!!
velveteendad is offline  
Old Apr 27, 2016 | 7:29 pm
  #147  
20 Years on Site
 
Join Date: Feb 2005
Location: Hong Kong
Posts: 2,086
I've got an appointment booked at SJU for 6 May, however I arrive into JFK on 29 April. Is it possible to try walk in at either JFK or Bowling Green?
theworld is offline  
Old Apr 27, 2016 | 8:44 pm
  #148  
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Join Date: Dec 2009
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Programs: DL Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,777
Bowling Green office you can't even get up to without an appointment. That was my experience two years ago.

JFK..I still don't think so.

Originally Posted by theworld
I've got an appointment booked at SJU for 6 May, however I arrive into JFK on 29 April. Is it possible to try walk in at either JFK or Bowling Green?
Yoshi212 is offline  
Old May 1, 2016 | 1:54 pm
  #149  
 
Join Date: Jan 2012
Posts: 16
anyone have any new experience with bowling green walk ins? i don't wanna schlep there from Brooklyn only to be denied, i haven't found any cancellations
levilib is offline  
Old May 1, 2016 | 4:00 pm
  #150  
 
Join Date: Oct 2014
Posts: 47
Anyone know if long beach or the two near San Diego do walkins? I visit LA from the UK for a few days every few weeks but at short notice and so arranging an interview is proving tricky.

LR
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