In case anyone is wondering, BOS does not take walk-ins. There's no reception, no counter, just a locked door and a row of seats in the hallway. Sign says to have a seat, and wait to be called.

I was in and out within 8 mins. No video, no kiosk tutorial. Just an interview with the regular questions and verification of application info, photo and fingerprints. The kiosk tutorial has been replaced by a bi-fold business card. Received approval email after 10 minutes.

This is my first time getting GE, not renewing.