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Old Jan 1, 2004 | 6:58 pm
  #16  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Punki:
For Region 1 you can go as low as an L fare and for Region 2 you can go down as ow as a W fare, with the old 2003 SWUs.
</font>
How do you define Region 1 and 2?

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Old Jan 1, 2004 | 7:06 pm
  #17  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by auh2o:
Duh..see my post above.

[This message has been edited by auh2o (edited Jan 01, 2004).]
</font>
Okay, okay. When it came to literature, I always read the Cliff Notes instead of the novel.

Figure that one out.

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Old Jan 1, 2004 | 7:16 pm
  #18  
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Originally posted by GoingAway:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">How do you define Region 1 and 2?</font>
Among other places, it is in the Terms and Conditions on the back of the SWU itself.

See, e.g., See it for yourself! Sweet Spot Certificates
http://www.flyertalk.com/forum/Forum50/HTML/020567.html

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">2. Valid Routing: This upgrade may be used for travel on United in or between Region 1 or 2.
Region 1: North America, Hawaii, Caribbean, and Central America.
Region 2: South America, Europe, North or South Asia, Japan, Australia.
For specific definitions, please refer to the detailed chart. Stopovers are not permitted. This voucher is also valid on all international Lufthansa operated flights worldwide for standby upgrade.</font>
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Old Jan 1, 2004 | 7:18 pm
  #19  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by SPN Lifer:
2. Valid Routing: This upgrade may be used for travel on United in or between Region 1 or 2.
Region 1: North America, Hawaii, Caribbean, and Central America.
Region 2: South America, Europe, North or South Asia, Japan, Australia.
For specific definitions, please refer to the detailed chart. Stopovers are not permitted. This voucher is also valid on all international Lufthansa operated flights worldwide for standby upgrade.</font>
Thanks for the information.
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Old Jan 1, 2004 | 7:20 pm
  #20  
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Region 1
North America United States and Canada (excluding Hawaii)
Hawaii Hawaiian Islands
Caribbean Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Martinque, Puerto Rico, St. Lucia, St. Thomas, USVI, and Dominican Republic
Central America Costa Rica, El Salvador, Guatemala Honduras, Mexico and Panama
Latin America Columbia, Ecuador, Peru and Venezuela



Region 2
South America Argentina, Bolivia, Brazil, Chile, Paraguay and Uruguay
Europe Albania, Austria, Belarus, Belgium, Bosnia - Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldavia, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Russia, Scotland, Slovenia, Spain (including the Balearics), Sweden, Switzerland, Turkey, Turkmenistan, Ukraine, Uzbekistan, Wales and Yugoslavia
North Asia China, South Korea, Taiwan and Guam
Japan Japan
South Asia Bangladesh, Borneo, Brunei, Cambodia, Hong Kong, Indonesia, Laos, Malaysian Myanmar, the Philippines, Singapore, Sri Lanka, Thailand and Vietnam
Central Asia India, Nepal and Pakistan
Australia / New Zealand Australia and New Zealand
Oceania Cook Islands, Fiji, French Polynesia, New Caledonia, Norfolk Island, Tonga and Western Samoa
Middle East Azerbaijan, Egypt, Iran, Jordan, Kuwait, Lebanon, Oman, Saudi Arabia, Syria, the United Arab Emirates and Yemen
Africa Canary Islands, Eritrea, Ethiopia, Ghana, Ivory Coast, Kenya, Morocco, Namibia, Nigeria, South Africa, Sudan and Zimbabwe
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Old Jan 4, 2004 | 12:47 am
  #21  
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See also 2003 SWU H+ again!!
http://www.flyertalk.com/forum/Forum50/HTML/024654.html
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Old Jan 4, 2004 | 4:44 pm
  #22  
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I purchased an int'l ticket over the phone yesterday. I informed the CSR that I wanted to use 2003 paper SWU H+ for the upgrades, not the new 2004 e-SWU and asked her to note in the United field. She said it was not necessary as both the 2003 paper SWU H+ and the new 2004 e-SWU had the same profile code. Therefore, they were treated the same.
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Old Jan 4, 2004 | 10:22 pm
  #23  
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That's good news, and certainly makes things easier for the UA reservation agents!
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Old Jan 7, 2004 | 11:06 pm
  #24  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kevino:


That's good news, and certainly makes things easier for the UA reservation agents!
</font>
I tried to upgrade another int'l itinerary yesterday. First I called 1K Intl and was told 2003 paper SWU had to be H+, even after she asked her SD. I then called Intl Award desk, the CSR said the same thing. She then asked me for the Profile name: PMO/UG-SYSTEM. She pulled up the info and still insisted it had to be ticketed in H+. I said the rule had been changed since 1 Jan 2004. She kept on reading and finally found the change in the profile. So if anyone tells you H+, ask him/her to pull up the profile and scroll to the end to read the change.
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Old Jan 8, 2004 | 1:20 am
  #25  
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ecmt...posted by me on Jan 3:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">This is really hit and miss as far as Reservations and Mileage Plus agents go. I've had them tell me "Yes" "No" and "You were misinformed." All within the same hour.

But buried deep within the following United profile:

S*PMO/UG-SYSTEM

There is a passage that states that effective Jan 1, your old unexpired 2003 Systemwides will allow the same Q, V, Ws as the new 2004s for Region 2 travel.

It's buried deep in there and easily skipped over, but it should be there. Just had an res agent find it and tell me it was indeed Kosher.

So...2 challenges:

1. Find a Res agent that knows it's okay and books you in.

2. Find a check-in agent that knows and doesn't try to reject your 2003 paper Systemwide.

Good Luck!</font>
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Old Jan 8, 2004 | 8:52 am
  #26  
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What I see happening is you use a paper SWU and it is collected, then an electronic is deducted too. Then you have to fight to get your electronic one back. This happened when the NA and 500 milers went electronic.
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Old Jan 8, 2004 | 9:07 am
  #27  
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That is exactly what I was thinking Baze. This is certainly not the time to think that maybe somebody was doing you a "favor" by not collecting your cert.
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Old Jan 10, 2004 | 3:30 am
  #28  
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Baze and Punki,

What you posted is exactly what just happened to me. I checked in and used a Sweet Spot to support my upograde and after checking in, I proceeded to the RCC. While I was there, I decided to call MP to check on my account activities and to my guess what, ONE of my new SWU`s was deducted. I immediately asked to speak to a supervisor to replace my SWU.
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Old Jan 10, 2004 | 11:01 am
  #29  
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sf4dfish...what I would have done (and have done when this happens with Confirmed Region 1s) would be to just walk up to the RCC agent and tell them what happened, have them off-load me and then re-check me in correctly. The off-loading automatically returns your E-Upgrade to your bank. Calling Mileage Plus or Customer Relations can be a pain and can often take time and/or supervisor. And if the RCC agent wants proof of your handing over paper like you claim, they can simply call whoever checked you in (they can tell on the ticket and/or on the computer).

Although I'm not certain you could do it this way if you have checked luggage.

Also, I always recommend that you make a photocopy of any paper certificates before you hand them in, just in case you need the cert number or anything after-the-fact to support what you handed over at another location. I always write the date and flight number on this photocopy, as well.
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Old Jan 10, 2004 | 12:40 pm
  #30  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PremEx:
sf4dfish...what I would have done (and have done when this happens with Confirmed Region 1s) would be to just walk up to the RCC agent and tell them what happened, have them off-load me and then re-check me in correctly. The off-loading automatically returns your E-Upgrade to your bank. Calling Mileage Plus or Customer Relations can be a pain and can often take time and/or supervisor. And if the RCC agent wants proof of your handing over paper like you claim, they can simply call whoever checked you in (they can tell on the ticket and/or on the computer).

Although I'm not certain you could do it this way if you have checked luggage.

Also, I always recommend that you make a photocopy of any paper certificates before you hand them in, just in case you need the cert number or anything after-the-fact to support what you handed over at another location. I always write the date and flight number on this photocopy, as well.
</font>
Excellent suggestion!
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