AStarr

I think I've found a pattern in crew. No matter age, if I'm flying via MAN to/from CPH/OSL/ARN, crew is at a minimum somewhat polite with at least a half smile - but usually borderline perky and happy to be there. If I'm flying LHR to/from CPH/OSL/ARN, crew on average is a little harder, less friendly. Granted, the passengers in and out of MAN are of a different sort themselves, more leisure travel. Plus is rarely full. I frequently have 3 seats to myself even if Go is full.

My connections within the Nordics - hit or miss altogether. My first 2 domestic within Denmark were operated one by Danish Air Transport (they were fun! Reminded me of Southwest, BLL-CPH), and by SAS (CPH-AAR), were great. The SAS flight interior looked brand new. The DAT flight interior was old school and comfy. Both crews were just on the verge of goofy?

oliver2002

Regional flights are almost entirely staffed with young crew nowadays who hired under different conditions. Longhaul with the senior crew who prefer to show you that they are only on board for your safety.

GUWonder

My suspicion is that the large majority of *Gs flying out of CPH on SK flights don't check in bags unless doing a long-haul flight (if even for long-haul flights), and so SK decided that cutting resources for premium customers to check-in bags wouldn't matter to most of their premium customers. A lot of this (avoid-checking-in-bags-as-much-as-possible) behavior by premium customers is a process of us having already been "educated" by our experiences with check-in lines, baggage claim wait times, baggage handling irregularities and so on. This is just a feather in the cap, so to speak.

While I check in bags on less than 5% of my flights, the times when I do check-in bags are almost always times when I really do want a premium check-in option.

While the industry apologists and company management players want to peddle the line that service is better from younger, less costly cabin crews, the insinuated argument that replacing "the granny FAs" with "young crews" improves service is not one which I find to be convincing from my experience.

What this kind of shift improves: the company bottom line and the financial return for those on the shareholder/employer/supplier side of the business.

GUWonder

Amex Plat cardholder and one guest of cardholder get in for free. The food is very good for a lounge type facility and the service very decent. As long as you’re airside as a Plat or Centurion, you can use the facility to get fed well when it’s open. And its hours are great. The quality and quantity of the food is very sufficient to be considered as good as or better than the other airport restaurants’ meals.

FlyingMoose

Should have asked how or where SAS gets their passenger feedback as I've not seen a survey in a long time.

Sounds like I need to check it out. The lack of a proper restaurant at ARN has been a problem for years, wish there was a MASH or similar here as well. There is plenty of overpriced low-quality fastfood style choice, just nothing decent.

AStarr

Just for fun I went for Plusgrade at the absolute minimum bid for my flights this weekend (CPH-LHR, LHR-CPH). The first one just cleared at 600SEK. I don't know if anyone is keeping track of these things.

Also, is it possible to ask for not the box/muffin in Plus and get something else instead? I mean, I've seen it done but I'm clearly missing out on how to politely make this request... and the muffin bars are slowly killing my digestive track.

oliver2002

Request a special meal?

Jainzar

I think you need to call 24h before the flight to get that.

Alternatively just ask for a sandwich or whatever they have loaded on that flight. Usually you can change without any hassle.

groovyfly

Does anyone in here know why prices out of CPH are so much more expensive than ARN and OSL on a general level.

Was looking at the Now or Never campaign again last night and prices were more or less the same in terms of amount nomatter departure airport (eg. 2500,- to EWR, 3100,- to MIA), the key difference being that out of CPH you pay in DKK and not in SEK/NOK So a general 25% discount travelling out of Sweden/Norway instead of Denmark.

Is it due to airport fee level, competition or something else, that makes the price level so much higher in CPH compared to the other Scandic countries?

AStarr

I think I've discovered how that upgrade got approved. I'm currently staring at 11 rows of plus, 8 of which are empty. My row has just me... not even anyone across aisle. I thought the seat selection was broken. Go is like 70%.

This is officially this weirdest CPH-LHR flight I've had... wonder if I can snag extra chocolate. Le Boyfriend loves them.

GUWonder

fassy

Anybody received a diamond curtesy upgrade in the recent time? I always thought they were ‘every other flight if space is available’. Anyhow I had dozens of flights in Go or Plus with space available in Plus and Business without the elite upgrade. I know space was available since I then upgraded at the gate for points...

studentCPH

Maybe they've realized that you're paying to upgrade when they don't do it for free
I had my last about a month ago.

fassy

HMmm... might be.

it Never worked for me when they started it, then suddenly it worked very well for a year or so and finally total stop. Kind of frustrating...

studentCPH

Transparency would be nice indeed..