SAS pilots on strike in April 2019
Apr 27, 2019, 7:12 pm
#151
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Apr 27, 2019, 7:33 pm
#152
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For the second type. They only thing the airlines can do to stop the strikes, is signing the new agreement with the unions. IMHO it's kind of blackmail if the unions get EC261 compensation as a weapon on their side during the negotiations which is currently ongoing.
Apr 28, 2019, 12:12 am
#153
Join Date: Dec 2014
Posts: 3
Which number did you call? I called the German CS phone number twice and gave up after holding for more than an hour. The Dutch CS number was closed, while it should have been open according to the website.
Apr 28, 2019, 12:43 am
#154
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Hi
I booked a trip BRU-CPH on Monday and CPH-ORD tuesday through Expedia due to SAS inability to book such itineary online.
Now with strike, in case of cancellation of my Monday flight, can I call SAS to sort it out, or do I really need to call Expedia?
Flight is in business and I am EBG if it helps.
I booked a trip BRU-CPH on Monday and CPH-ORD tuesday through Expedia due to SAS inability to book such itineary online.
Now with strike, in case of cancellation of my Monday flight, can I call SAS to sort it out, or do I really need to call Expedia?
Flight is in business and I am EBG if it helps.
Apr 28, 2019, 2:42 am
#155
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Join Date: Nov 2004
Location: Denmark
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I am one of the many impacted by this - today's (SAT) update from the SAS website - is for flights from 26-APR to 1-MAY - you now can do the "voluntary rebooking" if you flight has NOT been cancelled yet.
I assume the rebooking is onto later date SAS flights - with the earliest rebook date still listed as 6-MAY (assuming they settled and are flying again).
My issue is my flights are on the 3-MAY - and I want SAS to rebook me on ANOTHER airline on the same day.
Has anyone seen this listed or been able to make this happen?
I assume the rebooking is onto later date SAS flights - with the earliest rebook date still listed as 6-MAY (assuming they settled and are flying again).
My issue is my flights are on the 3-MAY - and I want SAS to rebook me on ANOTHER airline on the same day.
Has anyone seen this listed or been able to make this happen?
The strike may be over by 3 May - that is why you can't be rebooked now.
In order to be rebooked to another carrier, you need to wait until your flight is actually cancelled/on the day of traveling. You will not be able to rebook now, so wait it out.
Apr 28, 2019, 2:46 am
#156
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
Hi
I booked a trip BRU-CPH on Monday and CPH-ORD tuesday through Expedia due to SAS inability to book such itineary online.
Now with strike, in case of cancellation of my Monday flight, can I call SAS to sort it out, or do I really need to call Expedia?
Flight is in business and I am EBG if it helps.
I booked a trip BRU-CPH on Monday and CPH-ORD tuesday through Expedia due to SAS inability to book such itineary online.
Now with strike, in case of cancellation of my Monday flight, can I call SAS to sort it out, or do I really need to call Expedia?
Flight is in business and I am EBG if it helps.
Apr 28, 2019, 6:55 am
#157
Join Date: Jan 2012
Location: Koala Lemur
Programs: SK EBD LTG (*G)
Posts: 2,447
I was stressed the entire weekend about my Monday WAW-CPH on SK, that I *extraordinarily* booked on the mainline operated flight. I almost always do cityjet. Yesterday, 2 days before trip, got on the phone, but SK could not help. They were eager to rebook on any other SK flight, not necessarily beyond May 6, free of charge. They could re-book to current flights on CityJet but all earlier seats from WAW were sold out. The first available was bringing me to CPH 3 hours too late. I even tried to pull the guaranteed-seat-for-EBD card out, and purchase an overpriced seat for a full flight on Monday morning, which will operate, as city jet is not on strike (they would just bump someone out). This did not work - I forgot that this needs to be done 48h ahead, and we were about 44 hours left.
Given an uttermost defeat I decided to wait it out until an official cancellation, so that they can also rebook to *A. I was quite stressed; Longer I waited, more connections departing I could see. They cancelled the flight only about 20 hours before departure (which, especially on a Sunday, limits the option of what they can do to still get me to CPH on time). Needless worry: This worked extremely well. The moment they cancelled, I called with my EBD number registered. Almost no waiting time. The agent needed 2 minutes to rebook me to a very well timed connection via VNO with the first leg on LO. This was so fast, that I almost suspect that the offer was already prepared when I called. I will depart 3 hours earlier, will arrive 10 minutes later than originally scheduled. A very happy customer, if there is no more irrops on this trip. I hope that the status helped here, but wouldn't mind at all if they treat everybody so well.
Given an uttermost defeat I decided to wait it out until an official cancellation, so that they can also rebook to *A. I was quite stressed; Longer I waited, more connections departing I could see. They cancelled the flight only about 20 hours before departure (which, especially on a Sunday, limits the option of what they can do to still get me to CPH on time). Needless worry: This worked extremely well. The moment they cancelled, I called with my EBD number registered. Almost no waiting time. The agent needed 2 minutes to rebook me to a very well timed connection via VNO with the first leg on LO. This was so fast, that I almost suspect that the offer was already prepared when I called. I will depart 3 hours earlier, will arrive 10 minutes later than originally scheduled. A very happy customer, if there is no more irrops on this trip. I hope that the status helped here, but wouldn't mind at all if they treat everybody so well.
Apr 28, 2019, 8:03 am
#159
Join Date: Mar 2016
Location: Preferable @30.000 feet
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Apr 28, 2019, 8:18 am
#160
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I am one of the many impacted by this - today's (SAT) update from the SAS website - is for flights from 26-APR to 1-MAY - you now can do the "voluntary rebooking" if you flight has NOT been cancelled yet.
I assume the rebooking is onto later date SAS flights - with the earliest rebook date still listed as 6-MAY (assuming they settled and are flying again).
My issue is my flights are on the 3-MAY - and I want SAS to rebook me on ANOTHER airline on the same day.
Has anyone seen this listed or been able to make this happen?
I assume the rebooking is onto later date SAS flights - with the earliest rebook date still listed as 6-MAY (assuming they settled and are flying again).
My issue is my flights are on the 3-MAY - and I want SAS to rebook me on ANOTHER airline on the same day.
Has anyone seen this listed or been able to make this happen?
I haven't checked the rules on voluntary rebooking, but I was wondering whether you would be able to rebook for an earlier flight or you can only rebook for later flights. Rebooking to an earlier flight could be beneficial if you need to be somewhere on a specific day as it will give you more margin for disruptions. But you of course has to be able to travel a day early, and in some cases SAS has rebooked people to a flight a day earlier from their original schedule so you risk arriving 2 days early. On top of this your original flight might not be canceled if the strike ends before it's scheduled departure.
Apr 28, 2019, 8:32 am
#161
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I was stressed the entire weekend about my Monday WAW-CPH on SK, that I *extraordinarily* booked on the mainline operated flight. I almost always do cityjet. Yesterday, 2 days before trip, got on the phone, but SK could not help. They were eager to rebook on any other SK flight, not necessarily beyond May 6, free of charge. They could re-book to current flights on CityJet but all earlier seats from WAW were sold out. The first available was bringing me to CPH 3 hours too late. I even tried to pull the guaranteed-seat-for-EBD card out, and purchase an overpriced seat for a full flight on Monday morning, which will operate, as city jet is not on strike (they would just bump someone out). This did not work - I forgot that this needs to be done 48h ahead, and we were about 44 hours left.
Given an uttermost defeat I decided to wait it out until an official cancellation, so that they can also rebook to *A. I was quite stressed; Longer I waited, more connections departing I could see. They cancelled the flight only about 20 hours before departure (which, especially on a Sunday, limits the option of what they can do to still get me to CPH on time). Needless worry: This worked extremely well. The moment they cancelled, I called with my EBD number registered. Almost no waiting time. The agent needed 2 minutes to rebook me to a very well timed connection via VNO with the first leg on LO. This was so fast, that I almost suspect that the offer was already prepared when I called. I will depart 3 hours earlier, will arrive 10 minutes later than originally scheduled. A very happy customer, if there is no more irrops on this trip. I hope that the status helped here, but wouldn't mind at all if they treat everybody so well.
Given an uttermost defeat I decided to wait it out until an official cancellation, so that they can also rebook to *A. I was quite stressed; Longer I waited, more connections departing I could see. They cancelled the flight only about 20 hours before departure (which, especially on a Sunday, limits the option of what they can do to still get me to CPH on time). Needless worry: This worked extremely well. The moment they cancelled, I called with my EBD number registered. Almost no waiting time. The agent needed 2 minutes to rebook me to a very well timed connection via VNO with the first leg on LO. This was so fast, that I almost suspect that the offer was already prepared when I called. I will depart 3 hours earlier, will arrive 10 minutes later than originally scheduled. A very happy customer, if there is no more irrops on this trip. I hope that the status helped here, but wouldn't mind at all if they treat everybody so well.
Apr 28, 2019, 8:43 am
#162
Join Date: Nov 2010
Location: Europe
Programs: Flying Blue: Platinum for Life Elite Plus - EuroBonus: Gold
Posts: 933
Hi,
I am flying with SAS 5th of May and was wondering if I could book my trip with another airline as a flexible ticket in advance. I am worried once the real cancellation goes through it would be too late. May I then use my ticket I bought in advance, and ask SAS to pay for the difference?
Sincerely,
SB
I am flying with SAS 5th of May and was wondering if I could book my trip with another airline as a flexible ticket in advance. I am worried once the real cancellation goes through it would be too late. May I then use my ticket I bought in advance, and ask SAS to pay for the difference?
Sincerely,
SB
Apr 28, 2019, 8:59 am
#163
Join Date: Nov 2014
Location: CPH, Swedish side of the bridge
Programs: SK*G (EBD)
Posts: 574
Hi,
I am flying with SAS 5th of May and was wondering if I could book my trip with another airline as a flexible ticket in advance. I am worried once the real cancellation goes through it would be too late. May I then use my ticket I bought in advance, and ask SAS to pay for the difference?
Sincerely,
SB
I am flying with SAS 5th of May and was wondering if I could book my trip with another airline as a flexible ticket in advance. I am worried once the real cancellation goes through it would be too late. May I then use my ticket I bought in advance, and ask SAS to pay for the difference?
Sincerely,
SB
Unless you are going someplace obscure or really need to land at the exact time you are scheduled, I would say wait and let SK rebook you. You are EBG if I read correctly, so you will be prioritized.