Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
#781
Join Date: Feb 2011
Location: Kristiansand, Norway
Programs: EBS
Posts: 119
My upgrades
My successful upgrades are as follow:
^May 2011-Upgraded to Business on EWR-OSL
^November 2011- Upgraded to business on OSL-EWR
^November 2011- Upgraded to Eco Extra on EWR-OSL The Norwegian Royal Family was onboard an took a lot of the seats in Business, so I blame them for me not being upgraded to business
January 2012 - Not upgraded on OSL-EWR, fairly full eco, but some available seats (upgraded to eco extra with points instead)
January 2012- Not upgraded on EWR-CPH, eco wide open. I even got 4 seats to my self, so I had a flat bed anyway
All tickets bought in low economy.
^May 2011-Upgraded to Business on EWR-OSL
^November 2011- Upgraded to business on OSL-EWR
^November 2011- Upgraded to Eco Extra on EWR-OSL The Norwegian Royal Family was onboard an took a lot of the seats in Business, so I blame them for me not being upgraded to business
January 2012 - Not upgraded on OSL-EWR, fairly full eco, but some available seats (upgraded to eco extra with points instead)
January 2012- Not upgraded on EWR-CPH, eco wide open. I even got 4 seats to my self, so I had a flat bed anyway
All tickets bought in low economy.
#782
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*G AA Plat
Posts: 627
Has anyone had an experience with being upgraded to C from Eco Extra after an OT upgrade?Looks like this flight is fairly full -- I wonder if I have a chance for a further upgrade to C, either via OT or an op-up. I'm an EBG and I'll be traveling alone, no special meal, etc.
#783
Join Date: Jul 2009
Location: KRS
Programs: EBG
Posts: 215
Just got an email from OT that I was upgraded to Eco Extra.
Has anyone had an experience with being upgraded to C from Eco Extra after an OT upgrade?Looks like this flight is fairly full -- I wonder if I have a chance for a further upgrade to C, either via OT or an op-up. I'm an EBG and I'll be traveling alone, no special meal, etc.
Has anyone had an experience with being upgraded to C from Eco Extra after an OT upgrade?Looks like this flight is fairly full -- I wonder if I have a chance for a further upgrade to C, either via OT or an op-up. I'm an EBG and I'll be traveling alone, no special meal, etc.
It seems recently that SK is milking their customers for points ahead of giving out op-ups. On a recent flight I took a VDB, after I agreed to stay behind, they were still asking if anyone wanted to use 10000 points to upgrade to Y from M. Also on the return the flight was full and they had to upgrad pax to C, but they systematically called up those on the waitlist to pay with points before they did any op-ups. Got that info from a lounge attendant.
#784
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
Just got an email from OT that I was upgraded to Eco Extra.
Has anyone had an experience with being upgraded to C from Eco Extra after an OT upgrade?Looks like this flight is fairly full -- I wonder if I have a chance for a further upgrade to C, either via OT or an op-up. I'm an EBG and I'll be traveling alone, no special meal, etc.
Has anyone had an experience with being upgraded to C from Eco Extra after an OT upgrade?Looks like this flight is fairly full -- I wonder if I have a chance for a further upgrade to C, either via OT or an op-up. I'm an EBG and I'll be traveling alone, no special meal, etc.
#785
Join Date: Mar 2001
Location: Copenhagen
Programs: EBS
Posts: 729
I did exactly the same, last time I flew BKK-CPH, using 20k points to be upgraded to C. M to Y via OT, then points to C.
#786
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
I haven't seen any data on Optiontown for NRT-CPH in terms of price and success? Any guess about price? The flights are wide open in all classes and my impression is that they don't sell much in Y and C. I hear that the rear C cabin is often closed off.
I have 30k something EB points left and nearly 20k expire in November so I need to use them.
Economy Extra is USD 500 more than Eco each way so I need to be strategical in what to book. The flights are wide open in all classes about 5-6 weeks in advance (July).
I could book Eco Extra outbound (NRT-CPH) and try to use 20k and then book Eco on the return and use Optiontown and keep the 10k for back-up (to Eco Extra) if I don't get Optiontown.
What are typical savings between upgrading Eco vs. Eco Extra to C using OT?
I have 30k something EB points left and nearly 20k expire in November so I need to use them.
Economy Extra is USD 500 more than Eco each way so I need to be strategical in what to book. The flights are wide open in all classes about 5-6 weeks in advance (July).
I could book Eco Extra outbound (NRT-CPH) and try to use 20k and then book Eco on the return and use Optiontown and keep the 10k for back-up (to Eco Extra) if I don't get Optiontown.
What are typical savings between upgrading Eco vs. Eco Extra to C using OT?
#787
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
Just a note about that: I think that the collected experience around here says that SAS will not sell upgrades via OptionTown unless the flight is full or almost full in Economy, so it's probably a good time to use those points. But you lose only €5 in the gambling process if you want to test the theory...
#788
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
Just a note about that: I think that the collected experience around here says that SAS will not sell upgrades via OptionTown unless the flight is full or almost full in Economy, so it's probably a good time to use those points. But you lose only €5 in the gambling process if you want to test the theory...
Also, I now get 150% status miles for Eco Extra (or C) with UA. So, I'll buy it and use the miles from TYO and try OT on the return and save the 10k for another time. The unfortunate thing with miles is that you retain the old booking class; otherwise I would book Eco one way.
#789
Join Date: Jun 2012
Posts: 1
Optiontown worked well
I just used Optiontown on my flight from Chicago to CPH and it worked well. Have not yet got the miles credited but expect BIZ miles.
150EUR for BIZ was OK.
150EUR for BIZ was OK.
Has anyone had recent experience with the 'optiontown.com' upgrades?
Is this program still running? Do flights still get status points of the upgraded class? Any sense of whether flights booked close in (couple of weeks before) do better or worse than flights booked way in advanced?
Thanks,
Is this program still running? Do flights still get status points of the upgraded class? Any sense of whether flights booked close in (couple of weeks before) do better or worse than flights booked way in advanced?
Thanks,
#790
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*G AA Plat
Posts: 627
I'll be flying IAD-CPH and back in August. I checked OT and it's $238-268 (depends on if outgoing or incoming) for Eco Extra and $529-559 for Business.
My question is -- can I just wait until a few days before my flight? The OT prices are already fairly high for this routing (I've paid lower in the past, but never higher). If I sign up for OT now, then that's $1,100 that gets charged to my credit card now that I'll have to pay on my next bill. If I wait until a few days before the flight, then I might end up with the charge and the credit (if I don't get the upgrade) on the same billing cycle, so I'm not loaning OT my money interest-free for 2 months.
Any advice? I guess another possible disadvantage, even if the price remains the same if I book OT later on for this flight, is maybe I end up further down the queue by waiting, so someone else who buys OT now may get the upgrade ahead of me.... or is some other ordering used, like FF status?
The flights are:
SK926 IAD-CPH on August 8
SK925 CPH-IAD on August 20
I'm guessing 926 is quite full as I was booked in K, so OT is likely on that one. 925 was booked in W if I remember correctly.
My question is -- can I just wait until a few days before my flight? The OT prices are already fairly high for this routing (I've paid lower in the past, but never higher). If I sign up for OT now, then that's $1,100 that gets charged to my credit card now that I'll have to pay on my next bill. If I wait until a few days before the flight, then I might end up with the charge and the credit (if I don't get the upgrade) on the same billing cycle, so I'm not loaning OT my money interest-free for 2 months.
Any advice? I guess another possible disadvantage, even if the price remains the same if I book OT later on for this flight, is maybe I end up further down the queue by waiting, so someone else who buys OT now may get the upgrade ahead of me.... or is some other ordering used, like FF status?
The flights are:
SK926 IAD-CPH on August 8
SK925 CPH-IAD on August 20
I'm guessing 926 is quite full as I was booked in K, so OT is likely on that one. 925 was booked in W if I remember correctly.
#791
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
K is actually one of the lowest booking classes at SK, and if you check the availability at flightstats.com, you will see that both flights are rather open.
#792
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*G AA Plat
Posts: 627
Ahh, didn't know this varied by airline. Yeah, once I booked and went to choose my seats, I did notice lots of seats available in the back, so I'm guessing the OT chances will be low. When I few this route two weeks ago, I managed to get an aisle seat in the middle section with the adjacent seat vacant, so that was fine for me comfort-wise. I guess I just assumed that mid-August trans-Atlantic flights would all be full due to holidays.
#794
Join Date: Jun 2004
Posts: 3,773
June 11th CPH-IAD, currently booked in E class (Y-)
OT offers Y+ for Euro 149 and C for Euro 333
EF shows:
A0 C6 D6 J6 Z0 R0 Y9 S5 B0 E9 M9 H9 Q0 V0 W0 U0 K0 L0 T0 G9 N0
The seat map looks quite filled up in all cabins. Not sure I'd want to pay for Y+ for a middle seat, but also not sure I want to offer the C upgrade price.
Opinions? Worth it to try for an OT upgrade? I don't have any status on SK any more, but am *G (US Air) - but my EuroBonus number is in the booking.
Susan
OT offers Y+ for Euro 149 and C for Euro 333
EF shows:
A0 C6 D6 J6 Z0 R0 Y9 S5 B0 E9 M9 H9 Q0 V0 W0 U0 K0 L0 T0 G9 N0
The seat map looks quite filled up in all cabins. Not sure I'd want to pay for Y+ for a middle seat, but also not sure I want to offer the C upgrade price.
Opinions? Worth it to try for an OT upgrade? I don't have any status on SK any more, but am *G (US Air) - but my EuroBonus number is in the booking.
Susan
#795
Join Date: Jun 2004
Posts: 3,773
I registered for both Y+ and C with UTO for CPH-IAD on Monday, June 11.
I'm not sure it looks very good, EF shows:
A0 C9 D9 J0 Z0 R0 Y9 S0 B0 E9 M9 H9 Q0 V0 W0 U0 K0 L0 T0 G9 N0
I'm trying to transfer enough AmEx Membership Rewards points to SAS in time to have a back-up plan in case I need to ask for a standby upgrade at the gate, but the transfer isn't going through and AmEx tells me it can take up to 14 days for SK to confirm the account link. (It was an unexpected, last minute trip, so I wasn't prepared in advance.)
Does anyone know if SK has started offering cash upgrades on day of departure out of CPH? I saw this mentioned in some older threads referring to ARN.
To top it off, I dug out my US Airways Platinum card for *G access to the lounge, and it's expired, although I'm still Platinum/*G in their system (just don't have the new card).
I have a ton of work to do on the flight and have to go straight into meetings on arrival, so really hoped to upgrade.
Susan
I'm not sure it looks very good, EF shows:
A0 C9 D9 J0 Z0 R0 Y9 S0 B0 E9 M9 H9 Q0 V0 W0 U0 K0 L0 T0 G9 N0
I'm trying to transfer enough AmEx Membership Rewards points to SAS in time to have a back-up plan in case I need to ask for a standby upgrade at the gate, but the transfer isn't going through and AmEx tells me it can take up to 14 days for SK to confirm the account link. (It was an unexpected, last minute trip, so I wasn't prepared in advance.)
Does anyone know if SK has started offering cash upgrades on day of departure out of CPH? I saw this mentioned in some older threads referring to ARN.
To top it off, I dug out my US Airways Platinum card for *G access to the lounge, and it's expired, although I'm still Platinum/*G in their system (just don't have the new card).
I have a ton of work to do on the flight and have to go straight into meetings on arrival, so really hoped to upgrade.
Susan