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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

Tiki Dec 22, 2009 5:51 pm

If you redemeemed to US in October, do you have to wait a certain period of time before you can redeem again? Or is it just whenever you get enough $ in the account?

I looked all over the T&C in the account but couldn't find it.

Brendan Dec 22, 2009 6:48 pm

Tiki, Ktremor has answered your ?? for all the partners in Post #85 of this thread in response to a similar ?? from me in July. If the rules have not changed, U must wait until April.

needtoescape Dec 22, 2009 8:47 pm


Originally Posted by Tiki (Post 13039123)
If you redemeemed to US in October, do you have to wait a certain period of time before you can redeem again? Or is it just whenever you get enough $ in the account?

I looked all over the T&C in the account but couldn't find it.

If I recall correctly, it is every six months, and if you start to redeem a second award before the allotted time, the website provides some sort of error message indicating that you cannot redeem an award yet.

Tiki Dec 22, 2009 10:55 pm


Originally Posted by Brendan (Post 13039397)
Tiki, Ktremor has answered your ?? for all the partners in Post #85 of this thread in response to a similar ?? from me in July. If the rules have not changed, U must wait until April.

I saw that but I went looking for the exact rules on E-Rewards and it isn't spelled out anywhere.

US Airways Reward Center
US Airways and America West's recent merger creates the fifth largest domestic airline, with service to more than 230 destinations in the U.S., Canada, Europe, the Caribbean and Latin America. US Airways is a member of the Star AllianceTM network, the world's largest airline alliance. Members of US Airways' award-winning frequent flyer program, Dividend Miles, can earn and redeem miles on any Star Alliance airline to 842 destinations in 152 countries, and miles earned on member airlines count toward Preferred status. In addition to earning miles on US Airways, Star Alliance, and partner airlines, Dividend Miles members can also earn miles with over 50 partners, including well-known hotel chains, car rental companies, and retail and financial companies. Plus, no other airline gives its customers as many ways to earn miles on everyday purchases as US Airways, with its choice of two credit card partners with amazing airline benefits. Customers can choose to earn more Dividend Miles with the US Airways Visa Signature® Card or the US Airways Premier World MasterCard®. To learn more and become a Dividend Miles member, visit usairways.com/dm.
$25 Level


500 US Airways Dividend Miles


$50 Level


1,000 US Airways Dividend Miles


$100 Level


2,000 US Airways Dividend Miles
And I found this, but no where does it say you are limited to a certain number of rewards per year. http://www.e-rewards.com/memberagreement.do

neuromancer Dec 23, 2009 5:21 am

Click on one of these levels (500, 1000, 2000 miles) and you'll see at the end this:

Redemption Limitation


One Reward redemption per 6 months (180 days) per Dividend Miles® account and/or e-Rewards Member account.

You are not limited to a certain number of rewards per year, but to a certain number or rewards from a given sponsor per year

KathyWdrf Dec 23, 2009 8:57 pm


Originally Posted by neuromancer (Post 13041235)
Click on one of these levels (500, 1000, 2000 miles) and you'll see at the end this:


You are not limited to a certain number of rewards per year, but to a certain number or rewards from a given sponsor per year

Exactly. For instance, HHonors points rewards (last time I looked) were limited to once per 90 days. Some airline awards are just once per year. And so on.

(And this has been discussed numerous times on numerous threads on e-rewards in this forum... and the info is readily available on the e-rewards website as well.... ;))

Points Surfer Jan 6, 2010 4:42 am

I've noticed that if you change up your profile a little from time to time you can trigger new surveys. Since your profile is matched to a survey grouping by changing it you can re-shape your profile and attract new surveys....works for me.

Righter Jan 21, 2010 7:38 pm

Dealing with it
 

Originally Posted by Buster (Post 3429580)
Grrrr...I just got hit with this survey. Totally disingenuous. I spent at least 10 minutes answering the questions before being told I didn't qualify. :mad:

I've found a number of them pull this nonsense. They'll say that they only need a certain number of surveys and then the offer is closed and you only get partial credit. Of course, you actually have to fill out the whole thing before you find out they've met their "quota".

The easy-hard solution is to feedback E-Rewards on the matter.

Get the affiliate's link (they'll ask for it later) and point out that there is no excuse for them to do this - some of the offers play it legitimately, and you can't open the offer if it's already met "quota" or whatever other prerequisite. And really, there's no reason they can't - if they have qualifying questions, they should be placing those first. So basically, they're (the affiliate) running you through a 10 minute gamut, wasting your time for $0.25 partial reward and walking away with the data you've provided for them.

Point out in a non-accusatory manner (politeness works wonders) that while the affiliate's are responsible for this behavior since they're the ones doing it, their behavior reflects very badly on E-Rewards as the company is allowing the affiliate to get away with doing it to their customers.

I don't know how this affects their relationship with each specific affiliate, since that's in their park, but I've noticed a difference. More importantly, I got full credit in the two complaints I registered after getting fed up with a pattern of this. The number of available surveys does go down. It's a step towards finally cashing out if you want something back for your time.

Once I get my reward, I'm done with it and will be looking for a better offers program. This one has too many problems (these weren't the only issues I had, just the ones I did feedback on).

The process of getting credit through feedback can be slow, but you're getting more out of it than you do on a survey that cheats you.

foxberg Jan 21, 2010 7:45 pm


Originally Posted by Righter (Post 13229886)
I've found a number of them pull this nonsense. They'll say that they only need a certain number of surveys and then the offer is closed and you only get partial credit. Of course, you actually have to fill out the whole thing before you find out they've met their "quota".

The easy-hard solution is to feedback E-Rewards on the matter.

Get the affiliate's link (they'll ask for it later) and point out that there is no excuse for them to do this - some of the offers play it legitimately, and you can't open the offer if it's already met "quota" or whatever other prerequisite. And really, there's no reason they can't - if they have qualifying questions, they should be placing those first. So basically, they're (the affiliate) running you through a 10 minute gamut, wasting your time for $0.25 partial reward and walking away with the data you've provided for them.

Point out in a non-accusatory manner (politeness works wonders) that while the affiliate's are responsible for this behavior since they're the ones doing it, their behavior reflects very badly on E-Rewards as the company is allowing the affiliate to get away with doing it to their customers.

I don't know how this affects their relationship with each specific affiliate, since that's in their park, but I've noticed a difference. More importantly, I got full credit in the two complaints I registered after getting fed up with a pattern of this. The number of available surveys does go down. It's a step towards finally cashing out if you want something back for your time.

Once I get my reward, I'm done with it and will be looking for a better offers program. This one has too many problems (these weren't the only issues I had, just the ones I did feedback on).

The process of getting credit through feedback can be slow, but you're getting more out of it than you do on a survey that cheats you.

I thought I was the only one who was pissed off by these practices from e-rewards. "Quota is filled for your location" - ZIP was one of the first questions. To me this is a total scam - they get all the info they need and then pay just a couple of cents on a dollar.

Righter Jan 21, 2010 10:06 pm


Originally Posted by foxberg (Post 13229922)
I thought I was the only one who was pissed off by these practices from e-rewards. "Quota is filled for your location" - ZIP was one of the first questions. To me this is a total scam - they get all the info they need and then pay just a couple of cents on a dollar.

Yeah, it pissed me off from the start, and it took a few before I fully understood what was happening and decided to pound on customer service's virtual door. The important thing to recognize is that it's a three-party system - there's the surveyee (us), the provider (e-Rewards) and the surveyers (third party affiliates). The problem seems to be certain less ethical affiliates, but I'm not interested in sticking with the program to verify it. Not worth the time.

JerryFF Jan 22, 2010 10:07 am


Originally Posted by ThriftyWanderer (Post 13231280)
Does anyone know of a better program than e-rewards? I'm all ears :)

I have had some success with MyPoints. You get 5 points just for a click-through and, as an example, need 5100 pts for 2500 UA miles.

But for me the most positive aspect of this program is that they offer lots of points for purchasing Entertainment Books. Earlier this year it was 1500 points per book, now its 1000. We would buy the books anyway, since they have $20 in Safeway coupons alone that just about pay for the book. Plus a couple of others that add up to about $50 in savings. Three books at 1500 pts each gets you almost to the level to redeem 2500 UA miles.

Recreation Jan 23, 2010 10:42 am


Originally Posted by 4Health (Post 13021629)
I have been bombarded lately also, but every single time it tells me I'm not qualified, of course after 10 minutes of answering questions. It's starting to drive me crazy that they disqualify me after I've provided so much information.

This is the very reason I don't participate in eRewards anymore.

ThriftyWanderer Jan 23, 2010 12:01 pm


Originally Posted by JerryFF (Post 13233687)
I have had some success with MyPoints. You get 5 points just for a click-through and, as an example, need 5100 pts for 2500 UA miles.

But for me the most positive aspect of this program is that they offer lots of points for purchasing Entertainment Books. Earlier this year it was 1500 points per book, now its 1000. We would buy the books anyway, since they have $20 in Safeway coupons alone that just about pay for the book. Plus a couple of others that add up to about $50 in savings. Three books at 1500 pts each gets you almost to the level to redeem 2500 UA miles.

Thanks, I'll look into MyPoints.

Erewards needs to control the abusive survey clients. I've received numerous surveys that waste well over 10 minutes of my time, only to suddenly deem me unqualified. This is annoying and smacks of bad faith. If anyone receives a survey about planning for Funeral Services, don't waste your time answering, I wasted over 20 minutes on this survey - it was endless.

Some of erewards clients are sincere, and I have been paid up to $30 for completing an extensive survey.

dreamwks Jan 23, 2010 12:37 pm

3000 points?
 
I've just completed a survey for 3000 points with e-rewards + 100 points for screening, the highest points offered till date for me, quite a surprised actually, however, it required cutting and pasting the link to a compatible browser, IE, in my case. The points have not posted yet and I have contacted E-rewards. I would be really pissed to have spent 35-45 mins on a survey and not get the points. Also this survey was completed to the end. I was surprised the points did not post immediately as with previous surveys. also it required installing a software and plug in which I deleted immediately after the survey. Is this another scam?

Lurch Jan 23, 2010 12:52 pm


Originally Posted by dreamwks (Post 13240561)
I've just completed a survey for 3000 points with e-rewards + 100 points for screening, the highest points offered till date for me, quite a surprised actually, however, it required cutting and pasting the link to a compatible browser, IE, in my case. The points have not posted yet and I have contacted E-rewards. I would be really pissed to have spent 35-45 mins on a survey and not get the points. Also this survey was completed to the end. I was surprised the points did not post immediately as with previous surveys. also it required installing a software and plug in which I deleted immediately after the survey. Is this another scam?

Points? The only payoff in e-rewards is in their pseudo dollars. Are we talking about the same website?

dreamwks Jan 23, 2010 12:59 pm


Originally Posted by Lurch (Post 13240638)
Points? The only payoff in e-rewards is in their pseudo dollars. Are we talking about the same website?

Yup, points for British airways, I think each sponsor is different, and you can chose what you want, in my case 2000 points for 500 BA miles.

samdori Jan 23, 2010 1:49 pm

As I understand it I need to get an invitation from on of the sponsors to join e-rewards. Is there any way to get one other than waiting for one to show up by email? (who knows if that will ever happen). I want to join through continental, delta, or american.

foxberg Jan 23, 2010 3:46 pm


Originally Posted by samdori (Post 13240924)
As I understand it I need to get an invitation from on of the sponsors to join e-rewards. Is there any way to get one other than waiting for one to show up by email? (who knows if that will ever happen). I want to join through continental, delta, or american.

American is not a sponsor. I emailed Priority Club about it. Eventually they sent an invitation.

dldkjones Jan 27, 2010 2:59 pm

e-rewards/Wall Street Journal - new subscribers only?
 
I am considering using e-rewards for WSJ sub. Spouse got WSJ with miles but that sub. is about to end. e-rewards terms say for new subscribers, and I will be new but though the name is different the delivery address will be the same. Also, I had the sub. in my name over a year ago. So can I get the sub. with e-rewards? Also, seems odd that e-rewards lets you redeem this reward only once per 12 months if they do indeed require that you be a new subscriber. The miles offers I have used do not specify new subscribers only.

bj2757 Jan 28, 2010 9:54 am


Originally Posted by ThriftyWanderer (Post 13240393)
Thanks, I'll look into MyPoints.

Erewards needs to control the abusive survey clients. I've received numerous surveys that waste well over 10 minutes of my time, only to suddenly deem me unqualified. This is annoying and smacks of bad faith. If anyone receives a survey about planning for Funeral Services, don't waste your time answering, I wasted over 20 minutes on this survey - it was endless.

Some of erewards clients are sincere, and I have been paid up to $30 for completing an extensive survey.

I got tired of MyPoints pretty quickly. Tons of emails, and it takes tons to get anything of value. Seems more than half were just spam and you didn't get points at all. I actually purchased two items sent in MyPoints emails and didn't get credited with the points for them. When I contacted MyPoints they gave me a long list of hoops to jump through to try and correct an error on their part. I cancelled after almost a year - and nothing to show from it but a lot of wasted time.

craz Jan 28, 2010 10:06 am


Originally Posted by bj2757 (Post 13274593)
I got tired of MyPoints pretty quickly. Tons of emails, and it takes tons to get anything of value. Seems more than half were just spam and you didn't get points at all. I actually purchased two items sent in MyPoints emails and didn't get credited with the points for them. When I contacted MyPoints they gave me a long list of hoops to jump through to try and correct an error on their part. I cancelled after almost a year - and nothing to show from it but a lot of wasted time.

true MYPT has sarted sending out alot of emails that dont earn anyting for simply clicking onto them. But those that do earn 5 pts or 10 pts on teh surveys (just click prefer not to answer if thats a choice and away they go with you and thats 10 pts). so @ 5 pts per, click onto 2000 and its worth 5k in UA miles , Ill take that, just too bad they are RDMs and not EQMs

cutnana Jan 30, 2010 2:24 am


Originally Posted by 4Health (Post 13021629)
I have been bombarded lately also, but every single time it tells me I'm not qualified, of course after 10 minutes of answering questions. It's starting to drive me crazy that they disqualify me after I've provided so much information.

The erewards program has deteriorated over the past year. I guess a lot of people joined. They used to give you credit fro just opening the survey. No longer. And as mentioned here, too often now, they get most of the information from you and after 10 minutes disqualify you. It is a lot harder these days to accumulate erewards $s.

TexasYankee Jan 30, 2010 9:24 pm


Originally Posted by cutnana (Post 13286781)
The erewards program has deteriorated over the past year. I guess a lot of people joined. They used to give you credit fro just opening the survey. No longer. And as mentioned here, too often now, they get most of the information from you and after 10 minutes disqualify you. It is a lot harder these days to accumulate erewards $s.

I agree - it seems more like a big scam than anything of value now. I plan to nukem!

trudyscout Feb 3, 2010 3:17 pm

e-rewards remedies a disservice by a survey sponsor
 
After a productive year taking surveys in my spare time, I got disqualified yesterday after completing a very long survey (24+ screens, I believe) providing many details about business and personal banking habits. The disqualification came after a final demographic question (which should have been up front), yet the survey said they had already received the required number of responses.

Feeling this disingenuous at best, and certainly reflecting badly on e-rewards, I e-mailed customer service last night and asked for the full amount of reward currency. Today, e-rewards did the right thing, and I have received full credit.

Receiving the full credit was great, but I am more impressed that I didn't just receive a canned apology.

pWei Feb 4, 2010 7:48 am


Originally Posted by dldkjones (Post 13269370)
I am considering using e-rewards for WSJ sub. Spouse got WSJ with miles but that sub. is about to end. e-rewards terms say for new subscribers, and I will be new but though the name is different the delivery address will be the same. Also, I had the sub. in my name over a year ago. So can I get the sub. with e-rewards? Also, seems odd that e-rewards lets you redeem this reward only once per 12 months if they do indeed require that you be a new subscriber. The miles offers I have used do not specify new subscribers only.

You can go ahead and sign up, it makes no difference. But note that wsj continues their subs for weeks after the formal expiry date.

apollo_liumin Feb 21, 2010 4:17 pm

can anybody post a link for e-rewards invitation?
 
to programs like HHonors or Wyndam

thanks

dreamwks Feb 22, 2010 7:41 pm


Originally Posted by trudyscout (Post 13319347)
After a productive year taking surveys in my spare time, I got disqualified yesterday after completing a very long survey (24+ screens, I believe) providing many details about business and personal banking habits. The disqualification came after a final demographic question (which should have been up front), yet the survey said they had already received the required number of responses.

Feeling this disingenuous at best, and certainly reflecting badly on e-rewards, I e-mailed customer service last night and asked for the full amount of reward currency. Today, e-rewards did the right thing, and I have received full credit.

Receiving the full credit was great, but I am more impressed that I didn't just receive a canned apology.

I also was remedied by E-Rewards as well ^ but not without going back and forth with emails, apparently, the third party partners are making E-Rewards look really bad. Funny, right after my account was adjusted, I had another dishonest partner (GFK) disqualify a survey only after spending at least 25 minutes on it, not sure this is a battle I want to fight atm, might shoot E-rewards an email or just let this one slip. Any suggestions?

EUG1K Feb 23, 2010 5:20 pm

I must be one of the lucky few that has had a good experience with e-Rewards. I signed up in Sept. 2009 and have earned more than 130.00 e-Rewards dollars so far.
Jim

foxberg Feb 26, 2010 2:25 pm

Another joker just had a survey - $10 for 25 min. At the very end of the survey I got the message that "this study has already received the number of responses required from your particular survey group". I got the email at 1:30pm and completed the survey by 3:30pm. Seems like another a*hole is trying to get surveys completed for nothing! This time I sent a message to e-rewards. Enough is enough. Let's see what the outcome will be.

Cheapskate Travels Feb 26, 2010 2:44 pm


Originally Posted by foxberg (Post 13472237)
Another joker just had a survey - $10 for 25 min. At the very end of the survey I got the message that "this study has already received the number of responses required from your particular survey group". I got the email at 1:30pm and completed the survey by 3:30pm. Seems like another a*hole is trying to get surveys completed for nothing! This time I sent a message to e-rewards. Enough is enough. Let's see what the outcome will be.

The math doesn't add up anymore for er. We usually try and get knocked out right away now as we aren't trying to build up many er$, just enough to have for that occasional DL, US or PC promo at the $25-30 level. Too much time for too little return.

I'd rather get $.50 for a minute and get kicked off than $5 for 15-20 minutes which has become the norm and they are usually under-estimating the times needed to complete.

cutnana Feb 27, 2010 1:29 am


Originally Posted by Cheapskate Travels (Post 13472379)
The math doesn't add up anymore for er. We usually try and get knocked out right away now as we aren't trying to build up many er$, just enough to have for that occasional DL, US or PC promo at the $25-30 level. Too much time for too little return.

I'd rather get $.50 for a minute and get kicked off than $5 for 15-20 minutes which has become the norm and they are usually under-estimating the times needed to complete.

Ditto. About time we retaliate. They also dropped the gift cards (Macy's, Starbucks etc.).

IMStill4Travel Feb 27, 2010 7:40 am

I agree. After earning $2246.20 since 7/31/2006, I'm also disappointed. Hope this program can turn it around.

mareh Feb 27, 2010 8:12 am


Originally Posted by foxberg (Post 13472237)
Another joker just had a survey - $10 for 25 min. At the very end of the survey I got the message that "this study has already received the number of responses required from your particular survey group". I got the email at 1:30pm and completed the survey by 3:30pm. Seems like another a*hole is trying to get surveys completed for nothing! This time I sent a message to e-rewards. Enough is enough. Let's see what the outcome will be.

I had a similar situation a couple of weeks ago. I emailed them with the details and the emailed back asking for the link to the survey. After I sent them that, they gave me the $ without further discussion.

HCA Feb 28, 2010 10:34 am


Originally Posted by cutnana (Post 13286781)
The erewards program has deteriorated over the past year. I guess a lot of people joined. They used to give you credit fro just opening the survey. No longer. And as mentioned here, too often now, they get most of the information from you and after 10 minutes disqualify you. It is a lot harder these days to accumulate erewards $s.

I also found out it happened more recently...

Tiki Mar 1, 2010 2:42 pm

I just got one about SSL Certificates $7 to complete, $1.50 if you don't qualify. So about 10 minutes into it, I get THIS:


Sorry, but the system has encountered an internal error and cannot go on with the interview at this stage.

Please check back later.
Please click on the '>>' button to continue to the next question.
Is this some sneaky way to weasel out of even the $1.50 consolation prize?

foxberg Mar 1, 2010 2:47 pm


Originally Posted by Tiki (Post 13489750)
I just got one about SSL Certificates $7 to complete, $1.50 if you don't qualify. So about 10 minutes into it, I get THIS:



Is this some sneaky way to weasel out of even the $1.50 consolation prize?

I was fortunate enough to complete this survey and get full credit. I did have few glitches along the way but hitting "refresh" button in the browser worked that time.

Tiki Mar 1, 2010 4:02 pm

Whew! After refreshing about 20 times, got back in, completed survey and got full credit! Thanks for the idea.

goalie Mar 2, 2010 8:19 am


Originally Posted by Tiki (Post 13489750)
I just got one about SSL Certificates $7 to complete, $1.50 if you don't qualify. So about 10 minutes into it, I get THIS:


Sorry, but the system has encountered an internal error and cannot go on with the interview at this stage.

Please check back later.
Please click on the '>>' button to continue to the next question.
Is this some sneaky way to weasel out of even the $1.50 consolation prize?

i had the same error as well but refresh would work for me. i simply closed my browser and re-launched the survey from the e-mail and the survey picked me up where i left off and was able to finish it

foxberg Mar 3, 2010 9:13 am


Originally Posted by foxberg (Post 13472237)
Another joker just had a survey - $10 for 25 min. At the very end of the survey I got the message that "this study has already received the number of responses required from your particular survey group". I got the email at 1:30pm and completed the survey by 3:30pm. Seems like another a*hole is trying to get surveys completed for nothing! This time I sent a message to e-rewards. Enough is enough. Let's see what the outcome will be.

Update: I got this email from e-rewards today:

Good Day,

Thank you for contacting e-Rewards. We appreciate your feedback. We apologize for the inconvenience you experienced with the survey. We have ensured that your account was credited for your full participation. We will certainly forward your email onto the project manager so they can be aware of the issue.

We appreciate your interest in e-Rewards.

Sincerely,
****
Member Services


I got $10 posted to my account.

dreamwks Mar 11, 2010 1:12 pm

Can you redeem 6,000 E-Rewards points for 1500 BA Miles?
 
I'm almost at 6,000 points for BA Miles redemption, but I noticed that the site only shows redemption for 2k, 4k, and 8k. Can you redeem 6,000 E-Rewards points for 1500 BA Miles? or do you have to wait till the next quarter to redeem the remaining 2,000? or wait till you get 8,000 points? I would rather not wait till 8,000 points because of the rolling expiration of points by E-Rewards.


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