Expired Survey & Member Services Response Time
 

RE: Expired Survey
The last 3 or 4 survey invites I got were all expired using non-US IP address. That was about 2 months ago and I haven't got any new invite since.

RE: CSR Response
Reading the last dozen of posts, it seems some folks were having trouble contacting e-Rewards CSRs. I didn't have the need to contact e-Rewards CSR for quite a while but I had been getting proper responses and credits when writing them in the past.

Here's my most recent encounter with e-Rewards Member Services. I was "auditing" my account last week and realized I was short of a full-credit from Feb. So I sent an email (to both [email protected] & [email protected]) on Wednesday. Four days later, I heard back from the regular CSR ([email protected]) with full credit posted to my account. Not bad. :)

I would suggest writing them directly via email for those who didn't, or haven't, get any response in say a week. Good luck!

Hi all,

Would anyone have a good proxy to recommend while I'm outside the US? My surveys work fine from the US, but I hit the expired problem while outside the US.

Thanks,

GenevaFlyer

You must log remotely into a computer in the US. If you have access to one in the US, you must install remote software that will allow you that.

major problems for me (as noted by others while traveling outside of the u.s.) trying to access my surveys while in cdg :(

There are a number of proxies in the US open to everyone, some free, some paid. Not necessarily any logging in required. Most seem to have performance/reliability issues, but they are easiest.

For reliability, installing a proxy on a home machine works better. (e.g. Squid on a linux box. Obviously, you need to protect it from others using it. One simple way is to only allow set IP addresses and to have a way to configure that remotely.)

E-Reward opinion points expiring
 

Hi Folks,

I had registered for E-rewards last year but never really checked this online account of mine nor paid a lot of interest..Recently got interested in this since my opinion points show 970 and I read in these forums that at 1000 we can redeem it for various kinds of awards..
Now, today I login to my account and see that most of my points ( about 800) are expiring on 1st Aug,2010 :(

Any idea how I can use them ..in the site, minimum points required is 2000 .. Total account balance is 970 points with 709 exiring on 1st aug,2010 :((

If this is not the right forum to post this, kindly redirect to appropriate forum..

thanks
Abhi

Your talk about points (and in the quantities listed) does not match up with my experience on e-Rewards, so I'm afraid I can't give any suggestions. (My account is listed in $s not points and redemptions start at $10.)

If you have available surveys (look when you log in) take them. This helps with two things- one, you might earn enough points to redeem. Two, you might can an invite to some special "panel" that allows you to keep all your points for the coming year.

Cross your fingers for a survey today or tomorrow. I don't believe there is any donate option, so it sounds like you might be out of luck. On the bright side, it probably didn't take much effort to get $8 in currency. :)

Sometimes they will extend the expiration date for you. If you e-mail their customer service and ask nicely, MAYBE they will do this. Or, maybe they can at least send you some more surveys.

Also, did you update your settings to increase the frequency of surveys?

Don't bother. I've learnt to use a proxy US IP website, which works generally for a large number of surveys that have come my way. But this isn't fool proof - sometimes doesn't work when the connection from e-Rewards to the actual site that hosts the survey is imperfect.

Once I've collected enough and redeemed for what I intend to can redeem, I'm closing my e-Rewards account for good.

The rationale of restricting e-Rewards to only US IP addresses, when some members actually joined at the invitation of UK based airlines (eg. BA, BD, VS) clearly knowing they reside in the UK, is baffling. Plus if you ask Customer Service the question, they'll never admit to this stupidity - months on, still claim they're "working on the issue".

abhilife2001 is based in Europe, so it's points, not $. And the problem is that out of the US/Canada, surveys arrive very infrequently. I hope you're lucky if you contact them, but I think that the chances of reaching 2000 points before 1 Aug are very slim. :(

Priority Club
 

I was going to top off my Priority Club account with my E rewards. I thought I previously saw that as an option. When I logged in Priority Club was not listed. Did they go away?:confused: can I get them back?

Still listed as an reward option for me. Some of us have different options depending on who our original "sponsor" was. I don't think you can change your options.

I still show it as an option but it all depends what company you originally signed up with. that determines which rewards you see. If its gone you can't get it back unless you completely delete your account, hope you get another sign up offer for a place that has that particular reward at some point. I've always disliked the fact that you can't choose what company you are considered "with" even when you get multiple offers to sign up.

I got a nice one for $34 a few days ago, opened it almost immediately since i was sitting here, and it had already expired. Oh well. Would have been nice, Thats the first one i saw worth more then a few bucks in ages.