Originally Posted by goldencondor (Post 26472781)

BA on Twitter:

"We have now credited 1000 Avios for 7 March 2016, which you can see if you log in to your account at ba.com.
Please accept my sincere apologies for the delay in crediting these Avios, but thank you again for getting in touch."

FINALLY!

Originally Posted by leolee210 (Post 26472811)

When did you redeemed? And is that the problem of BAEC? I still not receive any avios in my account

Originally Posted by goldencondor (Post 26472822)

Redeemed March 7th. If you see my previous posts, it sounds like BAEC never received notification of it from E-Rewards. After 35 days they contacted E-Rewards and confirmed it.

I've just redeemed my next BAEC award (today, April 12th). I could have done it last week but that might have caused a mix up. I've asked them to look out for this one!

Originally Posted by leolee210 (Post 26472851)

So that means that it is no use to contact e-rewards. we need to contact BAEC directly and will get the point soon

Originally Posted by chrisbarnett01 (Post 26457293)

One survey with what appears to be a technical error.

As I said before, IF you actually completed the survey, they will credit you the $$. They audit the projects after the fact. I wouldn't worry. The one survey I did not get credit for due to a technical error was credited to me a few months later, at double the original amount.

Originally Posted by senorric (Post 26474621)

I'm glad you've had good luck but I haven't when completing high value ($7.50+) surveys. As I track my completed surveys and rewards, this is NOT an isolated instance but seems to be re-occurring issue. When you get the congratulations survey complete message AND the survey critique, one could suppose the reward credit has been earned. Apparently, not so! Are you affiliated with E-Rewards?

Originally Posted by cblaisd (Post 26482403)

Uh, no thanks:

Originally Posted by ILovetheReds (Post 26482661)

I had a very long survey yesterday and decided to do it since I was on a lengthy phone call. 20 minutes into I got a message the page couldn't be loaded and the previous page button wouldn't work. Survey wasn't available from the menu and when I went to the invite email and clicked on the link it wouldn't load. Pretty irritating seeing the time I spent and I gave out quite a bit of good information about my finances

Originally Posted by Ilseum (Post 26482699)

I had a similar experience three days ago. It took me an hour to get to the end of a $20.45 survey only to get a 404 error page after hitting the final submit.

Originally Posted by cblaisd (Post 26482403)

Uh, no thanks:

Originally Posted by Ilseum (Post 26482699)

Ha, I got quite a few of those at the end of last year. I actually finished one hoping for a $$ mistake in the description. Unfortunately, wasn't a mistake, got credited the $1.25 for 45 minutes of my time... :D


I had a similar experience three days ago. It took me an hour to get to the end of a $20.45 survey only to get a 404 error page after hitting the final submit. That was my first real bad experience with e-rewards and am still quite annoyed by it. Of course this had to happen for the highest $$ reward I have ever attempted..

Originally Posted by senorric (Post 26484166)

Welcome to the E-Rewards Club of folks who aren't credited with high $/dollar rewards after full survey completion. I've experienced the same exact situation you experienced many times so it's not a one time occurrence and it gets to be very frustrating. You might just start seeing more and more non-payments for completion of high dollar rewards like I'm experiencing. As usual, YMMV-------