LOL, I snagged both. :)

I don't like Pepsi.

:-)


I got the free cokes though. Yeah, you have to act fast on this stuff. When they were giving the fridge packs a way back, I got 4 for each person in my family except the last person; they ran out while I was trying to grab them.

What time did they announce this free Coke?

I generally only drink it when there are no other options, but I figure if nothing else, I'll use the coupons, hoping for overage, and then will freecycle the unopened bottles. :)

ROO bonus posted in one lot of 51 points, only used red coke caps, will now experiment with others.

Thanks for the update Beth and kudos to you!

Did you input "Roo" after each cap or just once?

before each cap...probably overkill

Thanks, and I am not so sure. I did it once and I may be missing points so better to have been safe....

Have done an experiment now and will see in 2 days what is up.

Those who had problems it might be a browser issue when you are advised you are not eligible for the promotion.

"Roo" points have been posted to my account.

I am also missing some bonus points. The amount of bonus points missing is exactly the number points I should have received for the caps I entered on 3/3-3/4 (by checking My Account Points History). I would guess there was a cut off date for the caps entered for the first posting (~3/2).

I hope/assume that future postings will continue to occur (at ~48hr intervals) throughout the life of the promo (2/26/13).

I have also entered roo before every cap to be safe....

I contacted MCR about the 30 point redemption on 12/12/12 for the free 12-pack coupon that I never received.

Here is their "resolution"

REALLY? Instead of honoring their promotional coupon, they returned the points to my account? I went through their policies, and didn't see anything specific about situations like this (please correct me if I'm wrong or missed it!) but that is a poor resolution in my opinion. Is it so hard for them to send me a coupon? I think it's unfair how they didn't hold up their end of the deal and instead, refunded the 30 points that I cannot get a 12-pack with at this time due to their negligence.

Should I respond saying that the resolution is unacceptable, or should I let it go?

"roo" is working for me again.

I don't really think it is their "negligence" that the coupon did not make it to you, it could be a variety of different things. In my experience, refunding the points is standard procedure.

Of course I would probably be annoyed as well, but I would suggest approaching them with a calmer tone. Ask nicely, and who knows, maybe they will send you two.

-4 years customer service experience

Got an email notification that the SI prize has been shipped.
I can't see them sending magazines VIA Fed-Ex and the unknown tracking number is a huge help LOL. Must be a canned message for any prize won on the square pool.

On an unrelated note - MCR has been worthless in regards to the Sprite™ bonus points. When I called customer service they didn't even know that Sprite™ caps were offering (10) bonus points. Really, you don't know your own promotions? Still awaiting a response from them.

Ozzie --

Can you again go over what this Sprite promotion allegedlly is? I thought it was just a chance to win something, not a lock on bonus points.