Why not redeem MyPoints for Gift Cards?
 

I saw many of you were struggling getting the points redeemed... but why not try a Gift Card that is as good of a value? I've been able to get $125 work of Marriott Gift Cheques which can be used at any hotel to pay for a room just like cash... Then I get points for the stay, and the cheques come in around 7 - 10 days, and they can be used by anyone.

When I originally did the redemption, I entered all of the information. I then received the same email as ProTexana, also without having contacted MyPoints customer service. In that email "confirmation" it clearly indicated my HHonors number.

Yesterday I received the following email (still having never contacted member services regarding my redemption):

Dear Member,

Thank you for contacting MyPoints Member Services.

We apologize for the delay with your Hilton HHonors Points transfer. According to your Account Statement, you placed your redemption on 2/13/06. Unfortunately we were unable to process the redemption because MyPoints did not receive your Hilton HHonors account number when you originally redeemed your Points. Now that we have received your Hilton HHonors account number, we can process your redemption and you should see the points post to your Hilton HHonors account within 2-3 weeks.

Please let us know if you have not seen the change in your HHonors balance within the specified timeframe and we will investigate further.

Have a nice day.

Best regards,

Steve B.
MyPoints Member Services

Please email all inquiries to [email protected]

Since some of the responses posted here in this forum have been different, it doesn't seem to be a problem with generic emails being generated automatically... very strange.

My 1/26 MyPoints ---> HHonors transfer posted today.

6 weeks and two days.

The mule train from the Bay Area to Dallas moves pretty slowly in winter.

The points redemption requested on 23rd December 2005 posted yesterday or today (it was not there two days ago), after 4 emails to MyPoints, to which I had duly gotten a generic/bot reply each time, the last of which about two weeks ago.

Not worth it.

After reading this thread, I didn't bother to email; just put a tickler in my PIM for 8 weeks after 1/26.

I too got the strange email three posts up, a couple of weeks or so after I'd redeemed the award.

Good News!
 

MyPoints to HHonors just posted for me in less than a week. I redeemed 2500 x 3 on 3/7 and they're all in my HHonors account as of today 3/12. :D

same thing here, got my 2500 points after 5 days ^ looks like it is back to normal :cool:

Still waiting since 12/20/05. :td: Last canned email request response was wait now for 48 hour response or longer. Emailed on Sunday so it must be the 48+ time frame.

I'm still waiting on my redemption from November 22. Sent them an e-mail on February 23rd and got the automated "you'll hear back from us in 48 hours" response. Finally heard back from them on March 13th saying "allow 3 - 4 weeks" before you contact us again. What a joke MyPoints has become!!

I think they have corrected the problem which existed at the end of last year. I redeemed 2500 points on Mar. 6, 2006 and the Hilton points were posted to my account one week later.

However it appears that if you tried to redeem before the system was fixed it will not happen without you getting someone to manually correct your account.

Have you noticed that now on the redemption form it has you enter your Hilton number at the very top and not at the end, and you no longer have to enter your pin?

It looks like they reworked the form so that they could find the account number.

My points to Hilton Finally posted! Now I have to figure out if I should try another 2500 or wait until I am at 5000, since I am at 3500 points again with more to post.
Serenity now!

JudyJFLA

I took a leap of faith and transfered 5K last night..let's see how long it takes with the new order form.

I'm seeing an "Out of Stock" message today.

Why does that not suprise me?
They either must be saving up to buy the points after they receive their cut of sales from our purchases, or they have had a run on Hilton points from those of us that believe that Mypoints is not long for this world.

JudyJFLA

Quick question to all...for those of us who have been waiting for some time for these transferred points to post...are you contacting MyPoints of Hilton HHonors to get the situation corrected "manually"?