1000 United miles for downloading toolbar
Nov 5, 2012, 4:36 pm
#32
Used to be Premier Monkey
Join Date: Dec 2003
Location: Austin, TX
Programs: AA EXP; Priority Club PLT; HHonors Gold
Posts: 475
I have no patience with Cartera, so I emailed. This was their response:
Please be aware that it is too soon for your miles to post. Please allow 8-10 weeks, from the last day of the promotion 10/31/2012, for bonus miles to post to your account. If, after 8-10 weeks, the bonus miles have still not posted to your account, please contact Customer Care.
Thank you in advance for your patience and understanding in this matter.
Sincerely,
MileagePlus Shopping Customer Care
Please be aware that it is too soon for your miles to post. Please allow 8-10 weeks, from the last day of the promotion 10/31/2012, for bonus miles to post to your account. If, after 8-10 weeks, the bonus miles have still not posted to your account, please contact Customer Care.
Thank you in advance for your patience and understanding in this matter.
Sincerely,
MileagePlus Shopping Customer Care
Nov 8, 2012, 5:26 pm
#34
Join Date: Sep 2012
Posts: 222
Its funny to see the difference with this and Chase. The chase ones post immediately any time you call and make a complaint taht things are taking too long. This = great customer service. Mileageplus seems to be one run around after another.
Dec 26, 2012, 3:05 pm
#36
Join Date: Feb 2012
Posts: 24
1000 United miles for downloading toolbar
This just came to me in the Mail;
Dear Glenn Sorlie,
We are very sorry for the delay in crediting your miles and any inconvenience this may have caused.
As a courtesy to you, I am sending the 1000 bonus miles to be credited. Please allow approximately 2 weeks for this to post to your account.
I hope this outcome is satisfactory and thank you for your continued patronage.
Sincerely,
Georgina
Dear Glenn Sorlie,
We are very sorry for the delay in crediting your miles and any inconvenience this may have caused.
As a courtesy to you, I am sending the 1000 bonus miles to be credited. Please allow approximately 2 weeks for this to post to your account.
I hope this outcome is satisfactory and thank you for your continued patronage.
Sincerely,
Georgina
Dec 26, 2012, 11:02 pm
#37
Used to be Premier Monkey
Join Date: Dec 2003
Location: Austin, TX
Programs: AA EXP; Priority Club PLT; HHonors Gold
Posts: 475
This just came to me in the Mail;
Dear Glenn Sorlie,
We are very sorry for the delay in crediting your miles and any inconvenience this may have caused.
As a courtesy to you, I am sending the 1000 bonus miles to be credited. Please allow approximately 2 weeks for this to post to your account.
I hope this outcome is satisfactory and thank you for your continued patronage.
Sincerely,
Georgina
Dear Glenn Sorlie,
We are very sorry for the delay in crediting your miles and any inconvenience this may have caused.
As a courtesy to you, I am sending the 1000 bonus miles to be credited. Please allow approximately 2 weeks for this to post to your account.
I hope this outcome is satisfactory and thank you for your continued patronage.
Sincerely,
Georgina
Dec 28, 2012, 8:22 am
#41
Used to be Premier Monkey
Join Date: Dec 2003
Location: Austin, TX
Programs: AA EXP; Priority Club PLT; HHonors Gold
Posts: 475
Dec 29, 2012, 6:33 am
#44
Join Date: Jun 2012
Location: DCA
Programs: SPG, HHonors
Posts: 242
I emailed them through the shopping portal site, which was just a form. But the response I received came from:
[email protected]; [email protected]
So you may have luck emailing them at those addresses. Hope that helps!
[email protected]; [email protected]
So you may have luck emailing them at those addresses. Hope that helps!
Jan 1, 2013, 7:42 am
#45
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
I uploaded the AA toolbar under the same Cartera t & c's ... nothing so far for the signup or the searches. It was about October or so, too. I'm on my second inquiry with Cartera to see what's up.