Youtuber banned from QR
Dec 18, 2023, 7:47 am
#136
Join Date: Dec 2023
Posts: 4
Flying on QR is not a right, and one has the right to leave up a negative review/YouTube video. But that means QR has the right to ban you and consider you a customer that they do not want anymore. Not really that scary, threatening, or terrifying, as this is a real world we live in. We are literally talking about a consumer choice and a product that you can purchase, when we lose that choice, and that is considered threat in our society now?
The entire world does not evolve around US centric consumer niceties/norms, and you have to be sensitive to different cultures and how they do business. You give a company bad publicity, especially a Middle Eastern Airline, and still want them to offer you services when you turn down their customer service gesture?
FTers will continue to fly QR, and us non social media influencers will continue to complain or rave about QR without any fear of being banned. And most of the world doesn't really care about the YouTubers, and will continue to fly QR in economy.
Going back to your example, so what if the hotel gave you an ultimatum to take your review down or they won't service you in the future?
The entire world does not evolve around US centric consumer niceties/norms, and you have to be sensitive to different cultures and how they do business. You give a company bad publicity, especially a Middle Eastern Airline, and still want them to offer you services when you turn down their customer service gesture?
FTers will continue to fly QR, and us non social media influencers will continue to complain or rave about QR without any fear of being banned. And most of the world doesn't really care about the YouTubers, and will continue to fly QR in economy.
Going back to your example, so what if the hotel gave you an ultimatum to take your review down or they won't service you in the future?
Dec 18, 2023, 7:48 am
#137
Join Date: Dec 2015
Location: UK
Posts: 594
I am surprised that once Josh Cahill or any blogger/influencer makes a booking on any airline for that matter it doesnt raise an escalation management case so they can plan for the flight and make sure everything goes smoothly with no hiccup.
Dec 18, 2023, 8:27 am
#138
Join Date: Nov 2023
Programs: Flying Blue Platinum Ultimate, Hilton Diamond, Sixt Diamond, Hertz Platinum, Amex Centurion
Posts: 150
Yep, you just confirmed how naive people are, and have no concept of how the real world works. Many companies offer incentives/free products to take down bad reviews (ie. What can we offer to make that 1-4 star review a 5 star review), and just read Google review threads of companies. Lots of offers/financial incentives to make the consumer feel whole, so they take down bad reviews.
Sorry to break it to you, but this is how the world works, and bribing/monetary incentives is what makes the world go round.
Sorry to break it to you, but this is how the world works, and bribing/monetary incentives is what makes the world go round.
See all the reports over the years where artists, companies and institutions pad their reviews, pay companies to add fictious subscriptions, or downright pay to increase their ratings. No one is disputing it happens all the time in business: we're calling QR out for doing it and also firing their employees for what could have been a simple operational improvement point. And media is full of articles where it is shown the media damage from it being made public is far worse than any benefits that these companies thought they could get from it.
Dec 18, 2023, 9:39 am
#139
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,376
My understanding is that the cancelled ticket was independent of his ex-AUH ticket. Since he forgot to remove the PNR from the screenshot you could just check and see for yourself.
Dec 18, 2023, 10:31 am
#140
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,417
What does US centric consumer niceities have to do with this situation? Josh is not American. Hes not even allowed in the US. Clearly this is a customer service problem that many take issue with from different parts of the world. QR is free to do whatever they want but it doesnt change the fact that their business practices are leading to poor experiences of their customers as well as their employees.
At the end, consumers will decide for themselves, and the earnings will show where consumer sentiment is with QR.
Dec 18, 2023, 11:20 am
#141
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Clestes du Nord-Pas-de-Calais
Posts: 2,350
This was the last kind of thing that Qatar needed to happen. Just as the horrific gynecological examination scandal was starting to fade in the memory of the international public, the airline does something else idiotic to remind the rest of the globe of its true colours. Isn't QR the same organization that was demanding extra landing rights in Australia? The company has just given the Australians the ability to say that they made exactly the right decision, that Canberra stood up to a bully and was right in doing so.
If in fact QR staff were terminated as a result of the YouTuber's review, that would seem to fit with the company's pattern of questionable behaviour in the past:
https://www.aerotime.aero/articles/2...ployee-firings
https://economictimes.indiatimes.com...w/89171339.cms
https://www.business-humanrights.org...d-not-respond/
If in fact QR staff were terminated as a result of the YouTuber's review, that would seem to fit with the company's pattern of questionable behaviour in the past:
https://www.aerotime.aero/articles/2...ployee-firings
https://economictimes.indiatimes.com...w/89171339.cms
https://www.business-humanrights.org...d-not-respond/
I take it youll be lobbying the government to withdraw all Chinese airlines slots for the same reasons?
Dec 18, 2023, 11:42 am
#143
Suspended
Join Date: Dec 2019
Posts: 1,268
I wouldn't laugh too hard as it wouldn't surprise me one bit if there was such a law. The Middle East isn't the US or even Europe. They, like the UAE, may put on an inviting friendly smile but just don't look too deep into their eyes.
Dec 18, 2023, 12:16 pm
#144
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Clestes du Nord-Pas-de-Calais
Posts: 2,350
Dec 18, 2023, 1:58 pm
#145
Suspended
Join Date: Dec 2019
Posts: 1,268
Other than knowing that you can't possibly mean laws against leaving bad reviews, I don't know what laws you're talking about.
Dec 18, 2023, 2:51 pm
#146
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,417
For Greece: "Under article 191 of the Penal Code, the dissemination, in public or online, of any information that “causes concern or fear among citizens” or “disturbs public confidence in the national economy, defence or public health” is now punishable by a prison sentence ranging from three months to five years. If the offence is committed repeatedly in the media or online, the minimum sentence increases to six months in prison. These penalties are not limited to the person who is the source of the information."
Again, I can't harp this enough; niceties and freedoms that we take for granted in the US or similar countries, are not the same in other countries. Situational awareness is important.
Last edited by HaleiwaFlyer; Dec 18, 2023 at 2:59 pm
Dec 18, 2023, 2:51 pm
#147
Join Date: Jul 1999
Location: SYD, GOT
Programs: BA GGL; SK EBG; QF LTG; Hilton Diamond, A-Club Platinum, Marriott Platinum
Posts: 2,783
Confused - the UK does not have a codified constitution, and Sweden has four ground laws - two of which are (broadly translated as) freedom of the press and freedom of expression. Given the issues that Scandinavia often has with expression (cartoons anyone?) and the ME I think we can leave this one?
Dec 18, 2023, 2:57 pm
#148
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,466
Confused - the UK does not have a codified constitution, and Sweden has four ground laws - two of which are (broadly translated as) freedom of the press and freedom of expression. Given the issues that Scandinavia often has with expression (cartoons anyone?) and the ME I think we can leave this one?
-A
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Dec 18, 2023, 3:25 pm
#150
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Clestes du Nord-Pas-de-Calais
Posts: 2,350
Confused - the UK does not have a codified constitution, and Sweden has four ground laws - two of which are (broadly translated as) freedom of the press and freedom of expression. Given the issues that Scandinavia often has with expression (cartoons anyone?) and the ME I think we can leave this one?