Nov 5, 2015, 11:11 am
Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
QR Al Safwa First Class Lounge
Mar 21, 2020, 9:51 pm
#1906
Join Date: Jul 2014
Location: Australia
Programs: KrisFlyer, AA, Qantas, SPG, Marriott
Posts: 592
*Bump* Any ideas? I purchased lounge access for my partner and I would hate for her to not be allowed into the Al Safwa lounge because she's on an economy ticket.
I note that the First Class Lounge option was given inside her booking when you click 'puchase lounge access' under the manage my booking section.
I note that the First Class Lounge option was given inside her booking when you click 'puchase lounge access' under the manage my booking section.
Mar 21, 2020, 10:10 pm
#1907
Join Date: Jan 2010
Posts: 9,307
*Bump* Any ideas? I purchased lounge access for my partner and I would hate for her to not be allowed into the Al Safwa lounge because she's on an economy ticket.
I note that the First Class Lounge option was given inside her booking when you click 'puchase lounge access' under the manage my booking section.
I note that the First Class Lounge option was given inside her booking when you click 'puchase lounge access' under the manage my booking section.
https://dohahamadairport.com/relax/lounge
Mar 23, 2020, 2:53 am
#1908
Join Date: Jul 2014
Location: Australia
Programs: KrisFlyer, AA, Qantas, SPG, Marriott
Posts: 592
Not sure what you're saying/asking. If you've purchased access to the First Class Lounge then that's what you'll get. The First Class Lounge is not the Al Safwa as shown here:
https://dohahamadairport.com/relax/lounge
https://dohahamadairport.com/relax/lounge
Mar 24, 2020, 1:05 pm
#1909
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
You could be in for a shock, as the First Class lounge you have probably purchased access for is not well regarded and is not comparable to either AS or even AM.
Apr 1, 2020, 5:58 pm
#1910
Join Date: May 2007
Location: YVR
Programs: OZ*G
Posts: 149
Tried searching the thread to no avail.
If I am arriving from a Longhaul F (A380 FRA-DOH) on a QR flight and then connecting to a Economy UL(Sri Lankan) Flight from DOH-CMB, can I access the Al Safwa First Class Lounge?
Do these flights need to be on the same PNR?
Thanks!
If I am arriving from a Longhaul F (A380 FRA-DOH) on a QR flight and then connecting to a Economy UL(Sri Lankan) Flight from DOH-CMB, can I access the Al Safwa First Class Lounge?
Do these flights need to be on the same PNR?
Thanks!
Last edited by hoto; Apr 1, 2020 at 6:11 pm Reason: Sri Lanka Carrier Clarification
Apr 1, 2020, 7:59 pm
#1911
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 425
Apr 2, 2020, 5:58 pm
#1912
Join Date: May 2007
Location: YVR
Programs: OZ*G
Posts: 149
Thanks for the confirmation. Since I'm not on QR frequently I was worried that there are some exceptions but sounds like there are not.
Apr 7, 2020, 9:57 am
#1913
Join Date: Aug 2006
Location: In the sticks
Programs: VS FC Gold, BA EC Gold, Amex Centurion, EK Gold, ex-G-ATVK driver
Posts: 1,831
The staff have a very uncanny knack of knowing exactly where you are. Five minutes before my six hours room access were up, I had a knock at the door, but I was literally seconds away from vacating anyway.
You can pay again to extend, I asked them this on entering on the above occasion, and they confirmed, however I never found I needed to then.
If you have 17 hours, personally I'd book the airside hotel for a base, or if you'd prefer, a cheaper option outside. I had a 26 hour layover a couple of years ago, on a through F ticket, and although I could've spent the entire time in Al Safwa I prefer the rooms in the airside hotel.
Apr 18, 2020, 5:40 pm
#1914
Join Date: Mar 2020
Posts: 81
What is the earliest time you can check in with QR First? And how much time can you spend in the Al Mourjan lounge? I've got an award ticket booked in first from DOH-FRA later this year at 0700 departure but want to make the most of the lounge, would you be accepted for a room (if available)? Sorry so many questions!
Apr 21, 2020, 6:44 am
#1915
Join Date: Oct 2019
Programs: BAEC Silver, Volare Executive / Skyteam Elite+
Posts: 672
What is the earliest time you can check in with QR First? And how much time can you spend in the Al Mourjan lounge? I've got an award ticket booked in first from DOH-FRA later this year at 0700 departure but want to make the most of the lounge, would you be accepted for a room (if available)? Sorry so many questions!
May 16, 2020, 5:25 pm
#1919
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
The only open QR lounge in DOH is the Al Mourjan Lounge.
May 18, 2020, 1:12 pm
#1920
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,350
With the announcement of the temporary(?) grounding of the A380s and therefore the suspension of the majority of First Class services (with the exception of a handful of regional destinations not part of the blockade), its doubtful whether the Al Safwa lounge will be opening any time soon.