Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
QR Al Safwa First Class Lounge
#1637
Join Date: Apr 2003
Location: USA
Programs: UA 1K, Starwood Platinum, Hyatt Diamond
Posts: 982
Hello all,
What's the earliest one can check-in (assuming no bags) and use the lounge? I have an 8 am flight and ideally would like to arrive around 10 pm (departing from DOH, not connecting.)
There are a few similar questions in this thread, but no definitive answer. Any recent in-person experiences?
What's the earliest one can check-in (assuming no bags) and use the lounge? I have an 8 am flight and ideally would like to arrive around 10 pm (departing from DOH, not connecting.)
There are a few similar questions in this thread, but no definitive answer. Any recent in-person experiences?
#1639
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
A couple of weeks ago they had Veuve La Grande Dame. I didn't notice if it was vintage, nor did I notice what other champagne(s) or other wines were available. I saw it on the bar, asked for it, and it was lovely. And a bit overchilled, just as I prefer.
#1640
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
Yes La Grande Dame 2006. Unfortunately last week is was far away from being “over chilled”
#1641
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
#1643
Join Date: Jan 2012
Location: Cardiff, Wales, United Kingdom
Programs: KLM Flying Blue, Singapore Airlines Kris Flyer, British Airways Executive Club
Posts: 106
Can BA (or any other OneWorld partners) first class passengers access this lounge? I have the impression that only first class passengers on Qatar Airways can use it.
#1644
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 733
#1645
Join Date: Jan 2012
Location: Cardiff, Wales, United Kingdom
Programs: KLM Flying Blue, Singapore Airlines Kris Flyer, British Airways Executive Club
Posts: 106
#1646
#1648
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Always sensible to refer to the Wiki, where it states quite clearly that OneWorld first-class qualifies for access:
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass* from their previous flight, provided the flight time was over 5 hours. That specifically means flights on an A380.
- Guests are not permitted.
* Operational Upgrades / QCredit upgrades to First do not give access.
If this information is not correct, then perhaps someone in the know could correct it.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass* from their previous flight, provided the flight time was over 5 hours. That specifically means flights on an A380.
- Guests are not permitted.
* Operational Upgrades / QCredit upgrades to First do not give access.
If this information is not correct, then perhaps someone in the know could correct it.
#1649
Join Date: Oct 2007
Location: Germany
Programs: QR Gold, Skyteam Silver, Hilton Diamond, IHG Platinum
Posts: 144
Still La Grande Dame 2006 and St Julien 3 days ago. Plus a 2nd Bordeaux I don't remember. Cognac on display was Hennessy XO ..a bit poor for Al Safwa. Plus amazingly Camus VS..while QR serves in eco Camus VSOP Advised them not to display a lower quality cognac than the one being served in eco. Seemed bar team had no clue about cognac Lounge was a bit full..and a bit loud because of some noisy guests....and staff told me at peak times it is even packed now