Nov 5, 2015, 10:10 am
Last edit by: Matt4
QR to and from Bangkok
What to expect
A recent trip report for this journey, can be found here:
Photos of the Cabin
You will find photos galore of the J cabin on the A380 and 777 which are some of the aircrafts QR use on the DOH-BKK-DOH route.
You will find photos galore of the F cabin on the A380 here.
Aircraft Layouts
A380: 1-2-1 layout in F and J, 3-4-3 (Lower deck) and 2-4-2 (Upper deck, only accessible for OneWorld status passengers unless the lower deck is full) in Y
787: 1-2-1 layout in J and 3-3-3 in Y
777: 2-2-2 layout in J, 3-3-3 or 3-4-3 (QR834 DOH-BKK-HAN, QR835 HAN-BKK-DOH) in Y
A340-600: 2-2-2 layout in J and 2-4-2 in Y
Which Lounge should I use at BKK?
There are multiple lounges to use in Bangkok, and the best option for you will likely be determined by the time of your flight, and the location of your departure gate.
QR are in the process of opening their own lounge in Bangkok, but as of April 2016, we know very little other than it will be located on Concourse D. Until then, QR recommend J and F passengers use the lounges provided by Thai Airways. These lounges are scattered throughout the airport.
For F passengers, you will get an invitation to use the Thai Airways Royal First Lounge, which is located on Concourse E. It is a small area, but QR no longer have an Agreement to use the larger Thai Airways Royal First Lounge on Concourse D. The small area is roped off, and there is a small menu (no buffet), with a decent drinks selection.
For J passengers, and Y passengers with status (Silver and higher) you will receive an invitation to use the Thai Airways Royal Silk Lounge. These are located on Concourse C, Concourse D, and Concourse E. A map of the lounges can be found here.
OneWorld Emerald or Sapphire card holders or F or J passengers have also access to two lounges situated on or near the 3rd floor, Concourse G: the recently-opened (2015) Cathay Pacific Lounge (04:00 to between 18:30 and 01:00), and the Japan Airlines lounge (05:45-09:55, 18:00-00:40). While the CX and JL lounges are quite close together, they can be a distance from the QR gates - so keep an eye on the time!
Connecting from Thai (TG) domestic
Thai will through check-in your bags and facilitate you as a "CIQ" passenger through an airside transfer at BKK. They will do this even if you are travelling to BKK on a completely separate TG ticket, but you will need to show evidence of the QR flight (ticket number or online check-in receipt). This is based on leaving from Chiang Mai, but should work for other Thai airports.
The process is particularly useful in avoiding security queues landside to airside at BKK, and gets neatly around QR's restrictions on check-in opening times at the airport.
CIQ stands for Customs Immigration and Quarantine: nothing to do with Chiquimula airport in Guatamala
Will I be given pyjamas and an amenity kit? Reports vary, but have a look at this thread before flying to prepare your expectations -
What meals are served? This is dependent on the timing of your flight and class of travel, but 1 or 2 full meals are usually offered by QR. Menus can be found via the QR Dashboard. F menus and Y menus are here.
Will I be offered Fast-Track through Immigration?
- Departure from BKK : you will get a Fast-Track (Premium Lane) voucher if travelling in J or F, or travelling in Y with Silver, Gold or Platinum status.
- Arrival to BKK : if you are traveling in J or F, you will be provided with a Fast-Track voucher upon landing in Bangkok. Hold on to your boarding pass as you deplane, as the brown Fast Track vouchers are sometimes given out at the top of the gate rather than on the plane. If you are traveling in Y with Silver, Gold or Platinum status, you have to request the Fast-Track voucher at the QR agent at the gate.
What time does check-in open? Check in opens 3 hours before your departure time. QR police this quite strictly.
What to expect
A recent trip report for this journey, can be found here:
Photos of the Cabin
You will find photos galore of the J cabin on the A380 and 777 which are some of the aircrafts QR use on the DOH-BKK-DOH route.
You will find photos galore of the F cabin on the A380 here.
Aircraft Layouts
A380: 1-2-1 layout in F and J, 3-4-3 (Lower deck) and 2-4-2 (Upper deck, only accessible for OneWorld status passengers unless the lower deck is full) in Y
787: 1-2-1 layout in J and 3-3-3 in Y
777: 2-2-2 layout in J, 3-3-3 or 3-4-3 (QR834 DOH-BKK-HAN, QR835 HAN-BKK-DOH) in Y
A340-600: 2-2-2 layout in J and 2-4-2 in Y
Which Lounge should I use at BKK?
There are multiple lounges to use in Bangkok, and the best option for you will likely be determined by the time of your flight, and the location of your departure gate.
QR are in the process of opening their own lounge in Bangkok, but as of April 2016, we know very little other than it will be located on Concourse D. Until then, QR recommend J and F passengers use the lounges provided by Thai Airways. These lounges are scattered throughout the airport.
For F passengers, you will get an invitation to use the Thai Airways Royal First Lounge, which is located on Concourse E. It is a small area, but QR no longer have an Agreement to use the larger Thai Airways Royal First Lounge on Concourse D. The small area is roped off, and there is a small menu (no buffet), with a decent drinks selection.
For J passengers, and Y passengers with status (Silver and higher) you will receive an invitation to use the Thai Airways Royal Silk Lounge. These are located on Concourse C, Concourse D, and Concourse E. A map of the lounges can be found here.
OneWorld Emerald or Sapphire card holders or F or J passengers have also access to two lounges situated on or near the 3rd floor, Concourse G: the recently-opened (2015) Cathay Pacific Lounge (04:00 to between 18:30 and 01:00), and the Japan Airlines lounge (05:45-09:55, 18:00-00:40). While the CX and JL lounges are quite close together, they can be a distance from the QR gates - so keep an eye on the time!
Connecting from Thai (TG) domestic
Thai will through check-in your bags and facilitate you as a "CIQ" passenger through an airside transfer at BKK. They will do this even if you are travelling to BKK on a completely separate TG ticket, but you will need to show evidence of the QR flight (ticket number or online check-in receipt). This is based on leaving from Chiang Mai, but should work for other Thai airports.
The process is particularly useful in avoiding security queues landside to airside at BKK, and gets neatly around QR's restrictions on check-in opening times at the airport.
CIQ stands for Customs Immigration and Quarantine: nothing to do with Chiquimula airport in Guatamala
Will I be given pyjamas and an amenity kit? Reports vary, but have a look at this thread before flying to prepare your expectations -
What meals are served? This is dependent on the timing of your flight and class of travel, but 1 or 2 full meals are usually offered by QR. Menus can be found via the QR Dashboard. F menus and Y menus are here.
Will I be offered Fast-Track through Immigration?
- Departure from BKK : you will get a Fast-Track (Premium Lane) voucher if travelling in J or F, or travelling in Y with Silver, Gold or Platinum status.
- Arrival to BKK : if you are traveling in J or F, you will be provided with a Fast-Track voucher upon landing in Bangkok. Hold on to your boarding pass as you deplane, as the brown Fast Track vouchers are sometimes given out at the top of the gate rather than on the plane. If you are traveling in Y with Silver, Gold or Platinum status, you have to request the Fast-Track voucher at the QR agent at the gate.
What time does check-in open? Check in opens 3 hours before your departure time. QR police this quite strictly.
QR to and from Bangkok (BKK) - Non Lounge Discussion
Jan 30, 2016, 12:23 am
#406
Join Date: Jan 2016
Location: South Africa
Programs: QR PC Platinum
Posts: 412
Jan 30, 2016, 1:10 am
#407
Join Date: Apr 2012
Posts: 3,944
kl1987 if you read post 156 of the http://www.flyertalk.com/forum/qatar...l#post25881567 thread you will see where the 'withdrawn' comment originates.
"On the following flight plan Two of which definitely qualify as overnight flights my wife, grandson and I were offered the following PJs for Wife Grandson Self
26/11 QR164 CPH-DOH 21.25-0525 None None None
27/11 QR816 DOH-HKG 07.50-20.40 XL XL None
16/12 QR815 HKG-DOH 00.01-04.40 XL None None
15/12 QR159 DOH-CPH 08.20-12.55 XL XL None
My wifes comment:'They have withdrawn PJs and just offering some leftovers¨'
I think my wife is right PJs are being withdrawn. "
My experience in the same time frame is vastly different to yours and others reported similar lack of PJs in that thread as well as availability.
You won in the PJ lottery and I lost!
"On the following flight plan Two of which definitely qualify as overnight flights my wife, grandson and I were offered the following PJs for Wife Grandson Self
26/11 QR164 CPH-DOH 21.25-0525 None None None
27/11 QR816 DOH-HKG 07.50-20.40 XL XL None
16/12 QR815 HKG-DOH 00.01-04.40 XL None None
15/12 QR159 DOH-CPH 08.20-12.55 XL XL None
My wifes comment:'They have withdrawn PJs and just offering some leftovers¨'
I think my wife is right PJs are being withdrawn. "
My experience in the same time frame is vastly different to yours and others reported similar lack of PJs in that thread as well as availability.
You won in the PJ lottery and I lost!
Jan 31, 2016, 2:40 am
#410
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Jan 31, 2016, 2:40 am
#411
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Jan 31, 2016, 2:44 am
#412
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
I tend to use the oldest ones first, and keep the others for when I have friends who are not entitled to use the Lane.
In my experience, the Immigration Officer never checks the voucher properly, and just adds it to the pile!
Jan 31, 2016, 4:08 am
#414
Join Date: Sep 2014
Programs: The Embassy
Posts: 677
She didn't specify, and I didn't ask. We were chatting about if she ever read forums like FlyerTalk (nope) but she said that feedback that is found online is occassionaly emailed to the general staff. She was speculating that feedback would start to fall as the airline was making cutbacks to be profitable, and cited "pyjamas" as one area - afraid I failed in my duty by not clarifying :-)
Jan 31, 2016, 5:34 am
#416
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Nizar - You cannot pay for the service in the TG Lounge, as there is no Price-List nor ability for the Lounge to accept payment.
Jan 31, 2016, 5:40 am
#417
Join Date: Apr 2013
Location: MEL
Programs: QFF, AA, LM, EY
Posts: 762
remdk - I thought maybe it was given as a complimentary basis to TG F pax but other lounge occupants who were not TG F pax could enjoy the service on a paid basis. A reasonable question I thought lol.
Feb 1, 2016, 2:45 am
#418
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Perhaps I just look premium class
Though last time, I was pulled up for not providing my hotel's phone number. When I said i didn't know it, i was sent away to find out. So quickly wrote down my home (UK) number, which seemed to satisfy the protocol requirement.
Feb 1, 2016, 2:55 am
#419
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
I'm pretty sure you'll find other, paid, massage/spa options in the airport.
Feb 4, 2016, 2:24 am
#420
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
Bangkok First Class check in - or lack of
On Tuesday I arrived at Bangkok and found that there was a queue at the "First Class" check in.
Wow I thought First Class is popular but no, not one of the people in front of me was traveling first but were in business class, and I had to queue for 30 minutes
Why was there no proper queue management (I have absolutely no objection to the normal practice of when there are no First class passengers waiting to call over the next business class passenger to check in)
On board experience excellent but first impressions are important and I have to say that I was very annoyed. Worse still I understand that this experience is not unusual at Bangkok.
Any one else experience this problem at Bangkok and did you report it?
Wow I thought First Class is popular but no, not one of the people in front of me was traveling first but were in business class, and I had to queue for 30 minutes
Why was there no proper queue management (I have absolutely no objection to the normal practice of when there are no First class passengers waiting to call over the next business class passenger to check in)
On board experience excellent but first impressions are important and I have to say that I was very annoyed. Worse still I understand that this experience is not unusual at Bangkok.
Any one else experience this problem at Bangkok and did you report it?