Now, lets the speculating about this one. Its time to eliminated the shoes screening immediately and it won't be necessary to take off the shoes anymore. Its has been wasting the times with the taxpayers. It should have right thing to do for those passengers rights to keep the privacy. I knew those passengers were never ever hidden the shoes for all of those years and now on, its time to be elimination the shoes screening at checkpoint. So please step forward do right thing to do for those passengers not to be required takeoff the shoes anymore. I know it was too many problems the past. I am telling the truth those situation going on for my entire life. Because I am very good traveler for a long time and I don't have any common problems for a long time. It should have to drop the shoes screening at checkpoint and lets try to be reduction save times to kept the shoes on go through at metal detector.

How many people do not know what the scanner does? How many people know that complaints can be filed? How many people are afraid to file complaints for fear of retaliation on future flights?

Do you mean the intentionally misplaced signs that explain and show what the WBIs do at some airports? Or the TSOs that perform "stare downs" and openly threaten retaliatory screenings? Or the TSOs that tell you their supervisors are unavailable when they're actually just too lazy to come talk to you? Or the TSOs that tell passengers that no complaint forms are available when one is asked for?

Ron, there is a disconnect in your math. How many of those 2 million daily passengers had contact with the WBI? None that went through your airport's screening checkpoints. Makes the potential universe of complainants much smaller, doesn't it?

And remember the DIA spokesperson's statement about the number of complaints:

That averages, at most, 1.25 complaints per year at one of the largest airports in the US. Makes that 600 number about one specific aspect of screening look much more significant, especially considering how few passengers have been subjected to it over the past year.