Originally Posted by
TSORon
Fox News had a segment on this today in which they had both a former member of TSA’s management (Pro) and an EPIC representative (Con). The discussion was quite interesting. The EPIC rep claimed to have 600+ complaints from the public at their web site that they got from an FOIA request, but I was only able to find 7. There may be more, I didn’t do an in-depth search for them.
The former TSA management member made a very good point though. TSA screens more than 2 million passengers every day, and that EPIC only has 600 written complaints from what looks like about a year. I know we have some self proclaimed math majors here, what percentage does that come out to?
Ron, there is a disconnect in your math. How many of those 2 million daily passengers had contact with the WBI? None that went through your airport's screening checkpoints. Makes the potential universe of complainants much smaller, doesn't it?
And remember the DIA spokesperson's
statement about the number of complaints:
[TSA's Harmon] said that during the past four years, TSA has received "fewer than a half-dozen complaint letters" about the security screening process.
That averages, at most, 1.25 complaints per year at one of the largest airports in the US. Makes that 600 number about one specific aspect of screening look much more significant, especially considering how few passengers have been subjected to it over the past year.