Originally Posted by
doober
How many people do not know what the scanner does? How many people know that complaints can be filed? How many people are afraid to file complaints for fear of retaliation on future flights?
Do you mean the intentionally misplaced signs that explain and show what the WBIs do at some airports? Or the TSOs that perform "stare downs" and openly threaten retaliatory screenings? Or the TSOs that tell you their supervisors are unavailable when they're actually just too lazy to come talk to you? Or the TSOs that tell passengers that no complaint forms are available when one is asked for?
