Sep 6, 2014, 7:42 am
Last edit by: intuition
Program is calendar year based, so the nights/stays earned in this year determines your status next year.
Consecutive nights are always counted as one stay, regardless of guest checks in and out.
Tiers
Gateway
Upgrade: 3 stays or 9 nights
Renewal: 1 stay or 3 nights (unclear how to achieve 3 nights without fulfilling the 1 stay criteria, but this is how the rules are communicated)
Notable perk: Fruit and bottled water upon arrival
Voyager
Upgrade: 5 stays or 15 nights
Renewal: 2 stays or 6 nights
Notable perk: Upgrade at check-in (subject to availability, Club access never included even if upgraded to "club room"), 1 personalised welcome gift
Destiny
Invite only, probably revenue based, targeted to top 1% of customers
Notable perk: Limousine transfer (one way), 2 personalised welcome gifts
For members of Voyager and Destiny tier, one complimentary suite upgrade is earned after 5 stays or 15 nights. The actual voucher is difficult to obtain and to use, see post 173.
Status-matches
Unknown if 1865 does matches, but off and on they offer complimentary tiers to different card holders.
A few FF program (eg BAEC) offers comped 1865 status
In december 2016 new rules were introduced. Newspaper perk was removed Tier qualification was changed so that it can be earned by nights aswell as by stays.
1865 PRIVILEGE ENHANCEMENTS
Best Rate Guarantee
1) Respective hotel will verify and approve/deny the BRG claim.
2) Must match room type and rate type.
Langham Place Xiamen
1) Seems to provide Club L access to Voyager and above members. Need verification.
Consecutive nights are always counted as one stay, regardless of guest checks in and out.
Tiers
Gateway
Upgrade: 3 stays or 9 nights
Renewal: 1 stay or 3 nights (unclear how to achieve 3 nights without fulfilling the 1 stay criteria, but this is how the rules are communicated)
Notable perk: Fruit and bottled water upon arrival
Voyager
Upgrade: 5 stays or 15 nights
Renewal: 2 stays or 6 nights
Notable perk: Upgrade at check-in (subject to availability, Club access never included even if upgraded to "club room"), 1 personalised welcome gift
Destiny
Invite only, probably revenue based, targeted to top 1% of customers
Notable perk: Limousine transfer (one way), 2 personalised welcome gifts
For members of Voyager and Destiny tier, one complimentary suite upgrade is earned after 5 stays or 15 nights. The actual voucher is difficult to obtain and to use, see post 173.
Status-matches
Unknown if 1865 does matches, but off and on they offer complimentary tiers to different card holders.
A few FF program (eg BAEC) offers comped 1865 status
In december 2016 new rules were introduced. Newspaper perk was removed Tier qualification was changed so that it can be earned by nights aswell as by stays.
1865 PRIVILEGE ENHANCEMENTS
Best Rate Guarantee
1) Respective hotel will verify and approve/deny the BRG claim.
2) Must match room type and rate type.
Langham Place Xiamen
1) Seems to provide Club L access to Voyager and above members. Need verification.
Langham 1865 Program
Mar 25, 2015, 6:23 am
#151
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Suite Upgrade Voucher
As a token of our appreciation for your loyal patronage, you will receive a suite upgrade certificate yearly, upon your membership renewal, should you accumulate 5 stays at any of our hotels within your Voyager membership year.
Apr 13, 2015, 11:55 am
#153
Join Date: Jun 2008
Posts: 18
1865 Website
What am I doing wrong? I signed up for the program and received my membership number along with a very "strange" password.
I have tried getting in to their site with no luck - Internet is blocking it "big time". Even when I put my membership number in to request new password - nothing.
Sent an email to them - no reply!?
I am in Canada if that makes a difference.
I have tried getting in to their site with no luck - Internet is blocking it "big time". Even when I put my membership number in to request new password - nothing.
Sent an email to them - no reply!?
I am in Canada if that makes a difference.
Apr 13, 2015, 9:40 pm
#154
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
What am I doing wrong? I signed up for the program and received my membership number along with a very "strange" password.
I have tried getting in to their site with no luck - Internet is blocking it "big time". Even when I put my membership number in to request new password - nothing.
Sent an email to them - no reply!?
I am in Canada if that makes a difference.
I have tried getting in to their site with no luck - Internet is blocking it "big time". Even when I put my membership number in to request new password - nothing.
Sent an email to them - no reply!?
I am in Canada if that makes a difference.
May 7, 2015, 12:31 pm
#155
Join Date: Apr 2015
Posts: 93
I've booked a Club room at the Langham Auckland for a stay in August. I'm an airport and hotel lounge virgin so should be an interesting experience.
What I want to know is, what's the deal with the "evening drinks".. what are we talking about here? Simple spirits, beers, some wine? Any cocktails? And is there a limit? Could you theoretically have plenty of primers before going to town? I'm 25 so not exactly a "couple of G&Ts before retiring to bed" type haha.
Thanks in advance..
What I want to know is, what's the deal with the "evening drinks".. what are we talking about here? Simple spirits, beers, some wine? Any cocktails? And is there a limit? Could you theoretically have plenty of primers before going to town? I'm 25 so not exactly a "couple of G&Ts before retiring to bed" type haha.
Thanks in advance..
May 14, 2015, 7:35 am
#156
Join Date: Mar 2009
Location: Auckland, NZ
Posts: 929
I've booked a Club room at the Langham Auckland for a stay in August. I'm an airport and hotel lounge virgin so should be an interesting experience.
What I want to know is, what's the deal with the "evening drinks".. what are we talking about here? Simple spirits, beers, some wine? Any cocktails? And is there a limit? Could you theoretically have plenty of primers before going to town? I'm 25 so not exactly a "couple of G&Ts before retiring to bed" type haha.
Thanks in advance..
What I want to know is, what's the deal with the "evening drinks".. what are we talking about here? Simple spirits, beers, some wine? Any cocktails? And is there a limit? Could you theoretically have plenty of primers before going to town? I'm 25 so not exactly a "couple of G&Ts before retiring to bed" type haha.
Thanks in advance..
The drinks and (buffet/self service) canapés are unlimited, and the evening service ends either 8 or 8.30pm. hope this help otherwise feel free to PM me.
May 25, 2015, 1:24 am
#157
Join Date: Sep 2014
Posts: 18
lcpteck - Also had difficulty getting a BRG approved for the Langham Chicago. Got turned down because the competing rate was a 'special offer' despite the same terms and conditions. I think I spent about 5 hours discussing. I'm assuming every rate below their website rate would be a 'special offer' using that theory!
Jun 7, 2015, 3:08 am
#158
Join Date: Jun 2014
Location: Singapore and KL
Programs: HH Diamond, BA Gold, Marriott Platinum Premier, IHG Gold, Phyllis Court Junior Member
Posts: 360
I've booked a Club room at the Langham Auckland for a stay in August. I'm an airport and hotel lounge virgin so should be an interesting experience.
What I want to know is, what's the deal with the "evening drinks".. what are we talking about here? Simple spirits, beers, some wine? Any cocktails? And is there a limit? Could you theoretically have plenty of primers before going to town? I'm 25 so not exactly a "couple of G&Ts before retiring to bed" type haha.
Thanks in advance..
What I want to know is, what's the deal with the "evening drinks".. what are we talking about here? Simple spirits, beers, some wine? Any cocktails? And is there a limit? Could you theoretically have plenty of primers before going to town? I'm 25 so not exactly a "couple of G&Ts before retiring to bed" type haha.
Thanks in advance..
Unlike some hotel lounges, drinks are strictly waiter-served. However, they have a much better drinks menu than most hotel lounges. I was very impressed with the NZ sparkling wine in particular. The staff are also very friendly. You should be fine for a few primers!
Jun 24, 2015, 8:22 pm
#159
Join Date: Jun 2015
Posts: 1
I just booked with Langham Shenzhen and filed for BRG. Found a booking with booking.com that is 500rmb cheaper.
I booked both since its free cancellation. Got a call stating i have duplicate booking and they wanna confirm if I wanna keep both. I told them I filed for BRG and they told me if they honour the BRG, they still have to charge me for the exact full rate (the higher rate) that I booked via the official website then they refund the 25% difference later into my credit card and she told me that it will take months for the refund. Anyone experienced the same thing? I find it ridiculous since they need to match the price of the lower rate plus a 25% discount right?
I booked both since its free cancellation. Got a call stating i have duplicate booking and they wanna confirm if I wanna keep both. I told them I filed for BRG and they told me if they honour the BRG, they still have to charge me for the exact full rate (the higher rate) that I booked via the official website then they refund the 25% difference later into my credit card and she told me that it will take months for the refund. Anyone experienced the same thing? I find it ridiculous since they need to match the price of the lower rate plus a 25% discount right?
Jul 15, 2015, 7:01 am
#160
Join Date: May 2011
Programs: HHonors Gold
Posts: 37
Langham Place Miora Resort cancelled?
There was supposed to open a Langham Place Miora Resort on Kalim Bay in Phuket, Thailand in 2013 but this obviously did not happen. Does anyone know if the plans have been cancelled indefinitely or...?
Nov 1, 2015, 3:32 pm
#161
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Stayed at The Langham Auckland as an 1865 Voyager member and wasn't offered a room upgrade or late checkout proactively. I asked for a late checkout at check in and was offered any time until 6pm. I didn't specifically ask for an upgrade but I asked the receptionist what room I had got and was told I had been given a "better" corner room on a high floor, but still the same category as I paid. I had a peek in other rooms and they were the same size as a "corner" room. Maybe I should have pushed for a room category upgrade. Amenities were delivered as expected though.
Nov 1, 2015, 8:05 pm
#162
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Loyalty program not enticing enough
I've gotten upgrade to a higher room category once (standard room to corner room) but had to push for it during check-in.
I find the loyalty program very lacking across the board hence stopped fulfilling the 2 stays per membership year requirement for Voyager.
I find the loyalty program very lacking across the board hence stopped fulfilling the 2 stays per membership year requirement for Voyager.
Nov 19, 2015, 11:13 pm
#163
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
I'm not sure if it's due of my frequent stays at the hotel or my status (Voyager) but I have consistently been getting suite upgrades while staying at the Langham Chicago. I'm also always staying on my corporate rate which is significantly below best available rates that I can find online. So i'm a fan of the program thus far....
Nov 20, 2015, 2:00 am
#164
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
I'm not sure if it's due of my frequent stays at the hotel or my status (Voyager) but I have consistently been getting suite upgrades while staying at the Langham Chicago. I'm also always staying on my corporate rate which is significantly below best available rates that I can find online. So i'm a fan of the program thus far....
Dec 17, 2015, 10:26 pm
#165
Join Date: Dec 2013
Location: SFO
Posts: 506
Hi all,
I'm looking to book 2 nights stay at Langham Auckland. The hotel doesn't seem to be in a "prime" location vs. the sofitel. I can get a room rate of $60 USD/night at Langham vs $120 USD/night at Sofitel. Also looking into Hilton($200+ a night) or Crown Plaza($130 a night)
First time in Auckland and want to do touristy stuff. What would you guys do?
I'm looking to book 2 nights stay at Langham Auckland. The hotel doesn't seem to be in a "prime" location vs. the sofitel. I can get a room rate of $60 USD/night at Langham vs $120 USD/night at Sofitel. Also looking into Hilton($200+ a night) or Crown Plaza($130 a night)
First time in Auckland and want to do touristy stuff. What would you guys do?