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-   -   Condor (https://www.flyertalk.com/forum/other-european-airlines/2006331-condor.html)

lotterhansa Oct 6, 2025 5:48 pm


Originally Posted by Fabo.sk (Post 37358165)
Condor should be moving to Terminal 3 some time around May 2026. What will the situation be in there, if indeed Condor will have moved by the time of your flight, is unknown.

There was a recent interview between aerotelegraph and Condor's Commercial Director.
He said they are closely monitoring it, but don't yet see a move to Terminal 3 on the agenda for the next 10 to 12 months.

SanDiego1K Oct 8, 2025 9:35 am

Some small nuggets from our flight this week.
  • We had flown FRA-LAX before, but this time flew LAX-FRA. We dropped off a rental car. The (very helpful) driver for the van taking us to LAX was adamant we should get off at Delta 2. Condor moved from the Delta terminal and is now at TBIT. Fortunately we knew this and stayed on the van to the proper drop off point.
  • Passengers in biz have the good fortune to use the very nice Air France lounge. Condor departs from that terminal, which is a fair hike from check in. I've always used the Star and OneWorld lounges before. The Air France lounge opened in 2024 and is fresh and comfortable. Food choices outshine the other lounges.
  • I had upgraded to Prime seats when prices dropped on the FRA-LAX flight. On this flight, we were in the regular business seats. There was little difference other than the foot width. My husband was fine with it but I found it uncomfortable. It interrupted my sleep as I kept shifting trying to find a comfortable way to keep from my leg pressing against the wall from the seat in front.
  • Food was decent and the flight attendants were excellent. They hustled to get the food out which I appreciated as I like a long window to sleep. Then they waited til as close to landing as they could to serve breakfast.
  • The plane was parked in the hinterland of the Frankfurt airport. Then the bus that took us to the terminal dropped us off far from immigration.
I am grateful to have gotten the flight for 70K AS miles. That's gotten very hard to find for travel I've been booking out for the coming year. That's a topic in and of itself, but I don't understand only phantom awards at 70K on the furthest day out, then the next day the seats being available for 260K.

jackiesyu Oct 28, 2025 7:23 am

Flew FRA-SFO in business class over the weekend. The flight was comfortable while there are something I feel that they could use some improvements.
  • Used Lufthansa Business class lounge, food selection was OK(Just finished 9 day Celebrity cruise so could be a bit picky on the food as was pretty stuffed already)
  • Got to the gate 10-15 minutes before the boarding time and it already started boarding. There's no line/sign reserved for the business class passengers and I went side way asked about it and they let us checking in along the other regular lines.
  • The bus ride to the airplane is super long(feels like more than 10 minutes), getting all the way to the cargo area.(Not a complain at all, just stating the fact)
  • The flight attendant at the entrance directed me to go to economy direction after looking thru my ticket, and I have to correct it myself.
  • I was full when they start serving meals and I queried on whether it is possible to have the meal some time later. I was told that they would heat up the meal now, and if later, no hot meals but some salad like food.
  • The food choice was very limited(Salmon, Chicken breast and veggie pasta). They are asking for selections from the left side of the isle from front to the end, then turn around from the end of the right isle to the front. My seat is on row 7 middle isle left and by the time it reached me, Salmon was out of the option. The chicken was dry and veggie pasta was just pasta imho(There were 3 of us together so the one who sat at row 7 window seat left got the last Salmon on the flight and the rest of us chose the other 2 options left)
  • After landing, it took well over 10 minutes to have the bridge connected to the airplane(I am not sure whether this is ground crew issue or the flight crew issue).
  • They were giving candy as we are finally getting off the plane, but there's no one directing the flow such that business class customer getting the priority to get off.(I have never encounter such experience before)
  • Our luggage was tagged with priority but we got our luggage very late in the process(This again could be a ground crew issue?)
Paying 70K AS miles+fees per person for this 12 hours flight laying flat is a GREAT deal, while I think they could improve on premium customer experience especially there are those who paid $$$ for the flight. The lack of food choice on a limited menu is just unbelievable...Just my own thought. Am I being too picky here?

Adam1222 Oct 28, 2025 10:18 am


Originally Posted by jackiesyu (Post 37395797)
Flew FRA-SFO in business class over the weekend. The flight was comfortable while there are something I feel that they could use some improvements.
  • Used Lufthansa Business class lounge, food selection was OK(Just finished 9 day Celebrity cruise so could be a bit picky on the food as was pretty stuffed already)
  • Got to the gate 10-15 minutes before the boarding time and it already started boarding. There's no line/sign reserved for the business class passengers and I went side way asked about it and they let us checking in along the other regular lines.
  • The bus ride to the airplane is super long(feels like more than 10 minutes), getting all the way to the cargo area.(Not a complain at all, just stating the fact)
  • The flight attendant at the entrance directed me to go to economy direction after looking thru my ticket, and I have to correct it myself.
  • I was full when they start serving meals and I queried on whether it is possible to have the meal some time later. I was told that they would heat up the meal now, and if later, no hot meals but some salad like food.
  • The food choice was very limited(Salmon, Chicken breast and veggie pasta). They are asking for selections from the left side of the isle from front to the end, then turn around from the end of the right isle to the front. My seat is on row 7 middle isle left and by the time it reached me, Salmon was out of the option. The chicken was dry and veggie pasta was just pasta imho(There were 3 of us together so the one who sat at row 7 window seat left got the last Salmon on the flight and the rest of us chose the other 2 options left)
  • After landing, it took well over 10 minutes to have the bridge connected to the airplane(I am not sure whether this is ground crew issue or the flight crew issue).
  • They were giving candy as we are finally getting off the plane, but there's no one directing the flow such that business class customer getting the priority to get off.(I have never encounter such experience before)
  • Our luggage was tagged with priority but we got our luggage very late in the process(This again could be a ground crew issue?)
Paying 70K AS miles+fees per person for this 12 hours flight laying flat is a GREAT deal, while I think they could improve on premium customer experience especially there are those who paid $$$ for the flight. The lack of food choice on a limited menu is just unbelievable...Just my own thought. Am I being too picky here?

Yes you are. I have been on many flights where there isn't a FA ensuring that business class passengers can disembark first. You weren't even hungry and you're complaining about the food. On most European carriers, a business class meal is fine at best. Bus gates happen even if you're in business.

oliver2002 Oct 28, 2025 10:50 am

Condor is mostly bus gate in FRA right now until they move to the new T3.

SanDiego1K Oct 28, 2025 12:54 pm

We flew Condor last week, FRA-LAX. We entered the terminal three hours before flight time and got to the gate no more than an hour in advance. We had our boarding cards and needed to drop checked bags off. That meant we needed to go to the extreme end of the terminal. We then went thru immigration and found we were a significant distance from our gate. It took a very long time to get to security for that area of the terminal. Despite our business class boarding card saying we had priority, there was no way to expedite security. We got thru then decided we'd better figure out where our gate was before heading to a lounge. it's fortunate we did so given how much time it took to get there.

On the good news front, we had an arm to the plane both in FRA and in LAX.

Here's an oddity. 3 or 4 days in advance, the front seats dropped in price from $500 to $249. We like the larger foot well so decided to splurge. I couldn't do it online so I called. I was then quoted $300, not the $249 it continued to show online.

Regardless, I'm very grateful to have gotten the 70K mile award and would continue to do it over and over if only Condor didn't routinely show the 70K awards as phantom.

SanDiego1K Oct 28, 2025 12:57 pm


Originally Posted by oliver2002 (Post 37396188)
Condor is mostly bus gate in FRA right now until they move to the new T3.

Where is T3 in relation to Sheraton/Marriott? We stayed at the Sheraton both inbound and outbound on this trip and appreciated the ease of walking to it.

lotterhansa Oct 28, 2025 1:37 pm


Originally Posted by SanDiego1K (Post 37396403)
Where is T3 in relation to Sheraton/Marriott? We stayed at the Sheraton both inbound and outbound on this trip and appreciated the ease of walking to it.

Opposite side of the airport.
You'd have to take the new Skytrain to get there.

Condor's Executives recently mentioned that they have, at least in the short-term, no ambitions of going over to T3.

minhaoxue Oct 28, 2025 11:49 pm

Just to mention, DE offers the night before check in. I did it on my last DE flight this past August. I received my boarding pass and had no check in luggage but was told they do accept luggage. It helped me out the next day as I went straight to security.

oliver2002 Oct 29, 2025 1:13 am


Originally Posted by lotterhansa (Post 37396482)
Opposite side of the airport.
You'd have to take the new Skytrain to get there.

Condor's Executives recently mentioned that they have, at least in the short-term, no ambitions of going over to T3.

When T3 opens in S26 all T2 occupants move there. Condor woll not be in the first wave but is considering options to move in the second wave (W 26/27). The situation in T1 is dire for widebodies.

blitzen Dec 26, 2025 11:24 am


Originally Posted by SanDiego1K (Post 37396397)
We flew Condor last week, FRA-LAX. We entered the terminal three hours before flight time and got to the gate no more than an hour in advance. We had our boarding cards and needed to drop checked bags off. That meant we needed to go to the extreme end of the terminal. We then went thru immigration and found we were a significant distance from our gate. It took a very long time to get to security for that area of the terminal. Despite our business class boarding card saying we had priority, there was no way to expedite security. We got thru then decided we'd better figure out where our gate was before heading to a lounge. it's fortunate we did so given how much time it took to get there.

On the good news front, we had an arm to the plane both in FRA and in LAX.

Here's an oddity. 3 or 4 days in advance, the front seats dropped in price from $500 to $249. We like the larger foot well so decided to splurge. I couldn't do it online so I called. I was then quoted $300, not the $249 it continued to show online.

Regardless, I'm very grateful to have gotten the 70K mile award and would continue to do it over and over if only Condor didn't routinely show the 70K awards as phantom.

It seems to me as if the Prime seats drop was in Euro (but shown to you in USD) as I ran into this before. Online $249 - chatting in to secure and CSR stated $299 and that the 249 was Euro - with their IT believable

Oxnardjan Dec 27, 2025 8:05 am

The flights on Condor business class was fine. On our trip out of LAX the flight was delayed by 18 hours due to a medical emergency on the way to LAX. Condor put us up in a hotel for the night and gave us a food voucher that couldn't be used because we accidentally went to the wrong restaurant at the hotel. The flight was great, the lounge was great and we made it to Frankfurt. What a nightmare! The number of stairs and chaos and a bus ride to stand on the tarmac for our Lufthansa flight was not user friendly. Basel Switzerland was a piece of cake getting out of the airport.
The way home was worse at Frankfurt. I had to go through secondary screening and the Condor staff was a MESS. We got to the airport 3 hours early and it took all of that to get through security, secondary security at the gate. There was NO organization of the lines or processing of passengers. We then took a forever walk to get to the gate and plane. We didn't get to use the lounge and that was a disappointment. Flight home was fine.

isaacchambers Dec 27, 2025 8:24 am


Originally Posted by Oxnardjan (Post 37502151)
The flights on Condor business class was fine. On our trip out of LAX the flight was delayed by 18 hours due to a medical emergency on the way to LAX. Condor put us up in a hotel for the night and gave us a food voucher that couldn't be used because we accidentally went to the wrong restaurant at the hotel. The flight was great, the lounge was great and we made it to Frankfurt. What a nightmare! The number of stairs and chaos and a bus ride to stand on the tarmac for our Lufthansa flight was not user friendly. Basel Switzerland was a piece of cake getting out of the airport.
The way home was worse at Frankfurt. I had to go through secondary screening and the Condor staff was a MESS. We got to the airport 3 hours early and it took all of that to get through security, secondary security at the gate. There was NO organization of the lines or processing of passengers. We then took a forever walk to get to the gate and plane. We didn't get to use the lounge and that was a disappointment. Flight home was fine.

exactly my experience out of FRA. What an embarrassment of an operation and never met any German efficiency. All rules that are just not necessary or helpful or organized.

im shocked lufty or condor gets plane even in the air with passengers. Ill take Newark, Chicago, Heathrow, CDG over any German airport.

humanbeing1979 Dec 30, 2025 8:24 am

I got my family tickets via Alaska on points but I can't seem to add our passport info on condor. Condor says API is complete yet I only see my name and nothing else. I was able to choose our seats, but it feels crazy that I can't find a way to add our passport info. Do I really do it when I check in or is there another method for those who rather not risk doing it ast minute.

lotterhansa Dec 30, 2025 8:30 am


Originally Posted by humanbeing1979 (Post 37506799)
I got my family tickets via Alaska on points but I can't seem to add our passport info on condor. Condor says API is complete yet I only see my name and nothing else. I was able to choose our seats, but it feels crazy that I can't find a way to add our passport info. Do I really do it when I check in or is there another method for those who rather not risk doing it ast minute.

You can only do it through Condor's website/App once. If AS has already submitted data during booking then Condor considers it complete and don't let you do it any longer.

You have to do it during (online) check-in, via hotline or at the airport. Doing it during online check-in does usually work pretty well.

The hard "you have to do it at least 75 hrs ahead of time" comes that way because German's don't get that they have to file it at all for US flights and especially the destination address is a big hurdle as a lot of people only do it at the check-in counter in Frankfurt which causes quite some lines and Condor eventually split out the check-in for US destinations to a dedicated set of counters because of that.


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