Aussienarelle

I am thinking of booking a flight (for July) with the announced acquisition by LOT. Anyone flown with Condor previously?

MichaelA380

Personally, only long-haul: MUC-PUJ-FRA on 76W in Business for €1,498. True, planes are somewhat old and seats are only angled lie-flat - but still a great product for this price and destination. Crews were great both ways (not sterile as with LH) as well as was food. Sucks that you get almost nothing at M&M but I got over it. Would fly them again if I get the chance and the price is right.

LeopoldB

I second that. Business class long haul in Condor is fine for the price, better than premium economy in LH. Food good, crew friendly. No idea what it's like in the back though...

usedtobeimportant

A little cramped. But food was okay. The real problem with Condor is that they operate on a tight tight inventory of planes. So the plane i was supposed to fly was put out of action. And there was no backup planes, so I had to leave 24 hours later. Getting compensation from them is just about impossible. They will Use all sorts of excuses to say it's weather related or out of their hands. When in fact, it's all due to their lack of plane inventory.

Concerto

I think economy class in Europe is absolutely rubbish. If you don't pay for seat reservations they will deliberately split your party up, and split up families too, thus putting a child between two complete strangers. Unacceptable, in my opinion. All that was offered to eat was a dry bread roll, nothing available on the BoB trolley. This was on a Lanzarote to Hannover flight. Premium economy is what economy class should be, nothing more, at least with proper catering. Rubbish airline. So, based on this, I wouldn't even consider Condor for any longhaul trip, ever. Interesting to read that their Business class is considered ok, that surprised me.

Sam_AE

Going to resurrect this thread. I am contemplating a YYZ-FRA flight on Condor. Apparently, they're using some old Etihad A330s now on this route. It's a full flat business class seat. Price seems to be really good but I'm mindful that they don't fly daily and the flights they do have seem to have been delayed (by 2-4 hours) over the past few weeks. Anyone with more recent experience?

minhaoxue

I flew SEA-FRA-SEA this past May on the A332 and can confirm they are fully flat seats in Business. They are showing their age though. I can also confirm, for some reason, they tend to be delayed at times. My flight was delayed but it was because of the covid document check.

ccna101

I am tempted to book NA (SEA/LAX/SFO --->FRA ) with DE this summer.

J-fare (lie-flat) or Y class and suck it up the lower EQM ?

Thought?

Concerto

Would avoid. DE is just a bucket of irregular operations.

ccna101

Thanks : they did have some drama to go with my bookings !!! luckily, I place a back up route so we are good.

-Never book- (even J) with a more than 3 and expect thing are working smoothly on Condor.

I would think if I am all by myself, I would suck it up and wait for the next flight !!!!

Sorry DE,

boycruz

I am going to write a whole thread on my recent experiences
with Condor
one key NEVER book any connections with them
in USA Or Europe

Just had issues where Austrian cancelled a segement
and Condor barely helped
more to follow

boycruz

i posted this on alaska page as well


I have flown condor several times

always in business class

Here are a few tips for those lured by Alaska and the huge amounts

of bonus miles available for flying condor







1 Do NOT book anything beyond USA-Frankfurt

Dont do any continuing cities in Europe or

Originating cities in the USA that is not a non stop gateway

to Frankfurt





2 No one including Condor take any responsibility for flight cancels or changes

on non condor operated routes. Although Condor offers fares

beyond Frankfurt they buy these at the cheapest rate from LH/OS and

its always coach and no advance seats



3 Our recent experience SFO -SEA-FRA-FCO

You cant check in online in advance

At Sfo sometimes they can issue a Condor boarding pass and sometimes not

at Sea condor can issue LH but not allow any seat changes



4 our recent return VIE-FRA-LAX-SFO

OS canceled our flight and no automatic rebook by OS

Calls to Condor rebuffed even by the business class desk for 48 hours

“we cant see the cancellation” “call back in 24 hours”

“ we can rebook you but you need to pay 1600 USD more”

“Talk to austrian”



We were rebooked but of course austrian cant issue

condor boarding passes and they have NO customer service

counter airside in Frankfurt so you have to

hunt down a gate agent to get a boarding pass issues



FInally you cant standby on earlier

Alaska flight on a condor issued ticket









Overall





Dont buy anything besides point to point on Condor



Pay for the Flex fare for rebooking ( they want $$$$ for any changes and you lose all value

on non flex fares)



Condor has NO social media presence and agents who are not trained to

be helpful. Emails sent to Condor take 5 days to respond . Twitter not kept up to date





Despite your Alaska Mileage number being in the reservation you

may or not get automatic mileage posting and even if you do it could

be a incorrect calculation









Overall Condor inflight is a pretty good experience in business ( inflight)

but they are a Leisure carrier and trying to play with the majors

but customer service had never caught up

canolakid

thank you for the detailed and useful guidance.

A couple of points to clarify:

1. Did you book on the website? We found it buggy as all heck- but were able to secure a booking number. Not sure if it matters but no e-ticket number on the booking confirmation.
2. re 3)- cannot check in online- was this a problem on the first (non DE) leg only or throughout? We have the PNR reference for the non DE flight we are taking and can see the reservation.
3. I am going to leave any FF number off and pursue flight credit post trip esp as one leg is on a partner carrier not DE.

We have booked a biz-leisure trip (where the timing of the biz portion can be flexible if IRROPS) so there is some margin for flight interruptions, but do hope DE is getting their act together given the recent and relatively positive PR on the blogs.

boycruz

1 I Always book on website but once booked the Web is of little help the app is much better ONCE booked but still has lots of limitations
2 Cannot check in online when the first leg is NON condor ie SFO SEA on AS and VIE-FRA on OS will see if this still a issue when flying a sfo fra in a few weeks
3 you can actually credit LH /OS to Mileage plus but must do this after flying the Condor leg

boycruz

[QUOTE=boycruz;35168631]
2 Cannot check in online when the first leg is NON condor ie SFO SEA on AS and VIE-FRA on OS will see if this still a issue when flying a sfo fra in a few weeks


Yes still a issue VIE-FRA Austrian could only check bags through
they couldnt produce boarding passes