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Did I just get a free flight? Never purchased but got PNR in Air China email.

Did I just get a free flight? Never purchased but got PNR in Air China email.

Old Feb 1, 19, 12:54 pm
  #1  
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Did I just get a free flight? Never purchased but got PNR in Air China email.

So I was browsing flights and briefly considered buying an Air China flight. I filled my details on the system but never bought the flight. Hence, my surprise when I got numerous email from Air China that my flight with PNR ****** was eligible for bidding for a business class upgrade.

As you might have guessed, I am just wondering if I landed a free flight somehow. I have checked my statements and can confirm I was not charged for this tickets (actually never went beyond entering passenger names). Also, the Air China lady said she couldn't locate the PNR. So I'm pretty sure its a dud. But I just wanted to ask the experts opinion here.
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Old Feb 1, 19, 2:20 pm
  #2  
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Originally Posted by wariobahn View Post
So I was browsing flights and briefly considered buying an Air China flight. I filled my details on the system but never bought the flight. Hence, my surprise when I got numerous email from Air China that my flight with PNR ****** was eligible for bidding for a business class upgrade.

As you might have guessed, I am just wondering if I landed a free flight somehow. I have checked my statements and can confirm I was not charged for this tickets (actually never went beyond entering passenger names). Also, the Air China lady said she couldn't locate the PNR. So I'm pretty sure its a dud. But I just wanted to ask the experts opinion here.
It's not uncommon for Chinese airlines to create and hold a booking if you go through the motions. They'll hold the reservation for a few days or so. Likely that generated the 'bid for upgrade' email.

While I don't recall having seen this from Air China, I have for airlines like Spring and Jueyao.
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Old Feb 2, 19, 2:19 pm
  #3  
 
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This happened to me some years ago with a KLM booking. Lhr to Tokyo (return) in business class. The reservation was online and would even allow me to check in. I had made the booking approximately in April for travel in November.

I advised them that I wouldn't be travelling and requested a refund. At that point I was messaged and asked for proof of payment, which of course I didn't have. I didn't answer that email and never heard any more.
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Old Feb 2, 19, 2:24 pm
  #4  
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Originally Posted by Cris L View Post
This happened to me some years ago with a KLM booking. Lhr to Tokyo (return) in business class. The reservation was online and would even allow me to check in. I had made the booking approximately in April for travel in November.

I advised them that I wouldn't be travelling and requested a refund. At that point I was messaged and asked for proof of payment, which of course I didn't have. I didn't answer that email and never heard any more.
Haha I'd have taken that flight if I were you. In my case the PNR couldn't be validated so I had to give up on it.
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Old Feb 2, 19, 2:51 pm
  #5  
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Originally Posted by wariobahn View Post
Haha I'd have taken that flight if I were you. In my case the PNR couldn't be validated so I had to give up on it.
Unfortunately they do ask for payment on these before being allowed to fly.
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Old Feb 2, 19, 4:40 pm
  #6  
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Originally Posted by LHR/MEL/Europe FF View Post
Unfortunately they do ask for payment on these before being allowed to fly.
I mean if he was able to check in online and generate a boarding pass, who would ask him for money?
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Old Feb 2, 19, 4:51 pm
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You could at least have used the lounge (with a guest!) and maximized your "business class experience"
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Old Feb 4, 19, 11:03 am
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The OP would never had gotten this far (into the lounge). If prof of payment will be required at check-in, OLCI or at least issue of BP will be blocked until an agent has checked and confirmed your payment/credit card.
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