FlyerTalk Forums - View Single Post - Did I just get a free flight? Never purchased but got PNR in Air China email.
Old Feb 2, 2019, 2:19 pm
  #3  
Cris L
 
Join Date: Nov 2000
Location: London
Programs: BAEC Silver, Vietnam Airlines Lotusmiles Platinum
Posts: 2,373
This happened to me some years ago with a KLM booking. Lhr to Tokyo (return) in business class. The reservation was online and would even allow me to check in. I had made the booking approximately in April for travel in November.

I advised them that I wouldn't be travelling and requested a refund. At that point I was messaged and asked for proof of payment, which of course I didn't have. I didn't answer that email and never heard any more.
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