Bangkok Airways Experience
Mar 29, 2014, 10:04 pm
#46
Join Date: Mar 2007
Posts: 4,974
I flew PG (Bangkok Airways) from BKK-REP-BKK last month, and had the exact same experience as you wrote in your review. One of the nice aspects of this airline is that they allow people who do web check-in to drop off their bags at the first class counter. This enabled me to avoid a very long queue at BKK, and I was able to head straight through security and to the lounge.
It sounds like you may not have flown them from REP-BKK. The lounge in REP is brand new, but it is very small, and the food selection is not as good as in the lounge at BKK. It also fills up pretty quickly, since it is directly opposite the PG gate, whereas at BKK you have to go out of your way to find it, and most people who are not used to accessing lounges probably aren't looking for it.
I would not hesitate to fly them again next time I am in that part of the world.
It sounds like you may not have flown them from REP-BKK. The lounge in REP is brand new, but it is very small, and the food selection is not as good as in the lounge at BKK. It also fills up pretty quickly, since it is directly opposite the PG gate, whereas at BKK you have to go out of your way to find it, and most people who are not used to accessing lounges probably aren't looking for it.
I would not hesitate to fly them again next time I am in that part of the world.
Mar 30, 2014, 1:01 am
#47
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
I flew BKK-REP-BKK with them earlier this month and was highly impressed. The REP lounge is pretty nice for an outstation. And I had scheduled a 60-minute PG->CX connection on separate tickets (really wanted dinner in HKG before my LAX flight!) and they got to BKK 20 minutes early like it was nothing.
Price was high but I used 5K SPG -> JAL points to redeem.
Price was high but I used 5K SPG -> JAL points to redeem.
Mar 30, 2014, 1:13 am
#48
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I flew PG (Bangkok Airways) from BKK-REP-BKK last month, and had the exact same experience as you wrote in your review. One of the nice aspects of this airline is that they allow people who do web check-in to drop off their bags at the first class counter. This enabled me to avoid a very long queue at BKK, and I was able to head straight through security and to the lounge.
You were able to do web check in for an international flight? I've been statused on PG for 4 years now and have never been able to do this....
Mar 31, 2014, 2:45 am
#50
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Mar 31, 2014, 3:31 am
#51
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
I flew PG (Bangkok Airways) from BKK-REP-BKK last month, and had the exact same experience as you wrote in your review. One of the nice aspects of this airline is that they allow people who do web check-in to drop off their bags at the first class counter. This enabled me to avoid a very long queue at BKK, and I was able to head straight through security and to the lounge.
It sounds like you may not have flown them from REP-BKK. The lounge in REP is brand new, but it is very small, and the food selection is not as good as in the lounge at BKK. It also fills up pretty quickly, since it is directly opposite the PG gate, whereas at BKK you have to go out of your way to find it, and most people who are not used to accessing lounges probably aren't looking for it.
I would not hesitate to fly them again next time I am in that part of the world.
It sounds like you may not have flown them from REP-BKK. The lounge in REP is brand new, but it is very small, and the food selection is not as good as in the lounge at BKK. It also fills up pretty quickly, since it is directly opposite the PG gate, whereas at BKK you have to go out of your way to find it, and most people who are not used to accessing lounges probably aren't looking for it.
I would not hesitate to fly them again next time I am in that part of the world.
I have a REP BKK flight I need to book in late July.
Mar 31, 2014, 5:42 am
#52
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Mar 31, 2014, 2:19 pm
#55
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
Yes, in both directions. PG will not assign seats in advance (at least in Y) -- but they will allow you to choose seats at web check-in.
Mar 31, 2014, 7:09 pm
#57
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
How long ago were these flights in question?
Mar 31, 2014, 8:28 pm
#58
Join Date: Apr 2009
Location: Snooky
Posts: 2,508
PG is a great little airline. They built the best little airport in the world IMO (USM) and charge you for it. You are quite fortunate that they lost their monopoly from Bangkok to Siem Reap recently. I was shocked how good their prices are now. I paid $450 RT about 10 years ago. Flying into PNH and going overland or by boat were quite unpalatable in those days.
Last edited by whackyjacky; Mar 31, 2014 at 8:35 pm
Mar 31, 2014, 8:37 pm
#59
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,272
Not so impressed. Used them on the HKT route. Will not do so again. Lounge - rubbish, just basic tat. Rather wait in a coffee shop & get a drinkable coffee. Ground staff too busy socialising. Staff refusing various carry-ons at boarding as if they were on a mission. On my no fly list. TG for me.
Mar 31, 2014, 8:58 pm
#60
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956