xONEx online tool bugs thread
#61
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,822
Thanks for the reply but I'm still not convinced
If I price the sectors out on www.itasoftware.com;then each transit gets charged GBP21.50 which is the UK Passenger Service Charge. GBP63.50 is about AUD114 . If ITA is correct then the Oneworld booking engine is incorrectly charging the UK Air Passenger Duty on every transit. Is there an exemption for less than 24hr transit or has ITA got it wrong?
If I price the sectors out on www.itasoftware.com;then each transit gets charged GBP21.50 which is the UK Passenger Service Charge. GBP63.50 is about AUD114 . If ITA is correct then the Oneworld booking engine is incorrectly charging the UK Air Passenger Duty on every transit. Is there an exemption for less than 24hr transit or has ITA got it wrong?
#63
Join Date: May 1998
Location: australia
Posts: 5,762
Here are the rules from Revenue and Customs. Whether you get charged the APD and at which rate depends upon whether your flight counts as a "connecting" flight. See the provisions in sec. 4.
KiwiFlyer do you just and bear it?
#66
Join Date: May 2009
Location: Bath, UK
Programs: BAEC Silver
Posts: 1,002
Does anyone know if there is a way to get the mileage to show again on the interactive map? It used to be that if you held the cursor on a line between 2 cities it would give you the mileage. Now you actually have to go to the destination city, click on it, chose the option between the 2 cities etc. Is there anything that can be done to restore setting to allow the mileage to be viewed more easily?
#67
Moderator, Hilton Honors
Original Poster
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
It would be nice if the tool did not show destinations that are not bookable on xONEx. There are a number of places that are not flown by OW airlines, but which have OW codeshares which are ineligible on xONEx.
#68
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
I've been pricing out couple of simple ITNs but cannot get the booking tool to match the published OWE prices correctly, there seems to be >10% difference to the fare estimates on ow.com...maybe they messed something up when the promo ended..anyone else having problems?
#69
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
No, that simply means the oneworld website has not been updated with the current fares; they are still showing last week's.
The 10% off sale finished on 3rd November.
The 10% off sale finished on 3rd November.
#71
Moderator, OneWorld
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,803
#72
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Risking of being OT, I post this because I could not find an appropriate thread for this.
Since yesterday, I have not been able to access the OW online. Tried it on both Firefox & IE to no avail. Got this message:
"This oneworld plan and book site is temporarily unavailable.
Please try again later."
Since yesterday, I have not been able to access the OW online. Tried it on both Firefox & IE to no avail. Got this message:
"This oneworld plan and book site is temporarily unavailable.
Please try again later."
#75
Join Date: Dec 2009
Programs: WN A-list, Hyatt Glob, HH DM, Marriott Plat
Posts: 434
MCT problem via LAX
About 80% of the time I have a problem when flying into LAX from outside the US. For example, if I do SCL-LAX-JFK, or LHR-LAX-JFK, it tells me that I don't have enough time even if I leave 5, 6 or 10 hours to make the connection to JFK. And right now, even if I fly the next day, it still tells me I don't have enough time to make the connection.