E-tickets
#17
Join Date: Jun 2004
Location: SCL, MCT, LGW and a variety of 1W lounges in between.
Programs: BA Mucci (Seigneur et Ingenieur des Appareils Volants (Gold)), QF (WP and LTG), AA EXP, GF Gold
Posts: 3,931
Ex BKK
You pay the fare for where you start. If you want to start the fare in BKK then that's where you have to go. Otherwise, we would all default to Djbouti for our first class fares and not have to travel out at 0500 on a Friday only, or whatever the flight is to start that one.
There are lots of fare rule traps for you to fall into if you do not. I think that the only exceptions are US and Canada or Denmark/Sweden/Norway.
There are lots of fare rule traps for you to fall into if you do not. I think that the only exceptions are US and Canada or Denmark/Sweden/Norway.
#18
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by tt7
I don't think it's anything to do with "destinations" - rather, it's which OW airlines have interline e-ticketing with the other OW airlines.
#19
FlyerTalk Evangelist



Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
Originally Posted by NM
And that can have lots to do with the destination. For example, I had a DONE4 which QF wanted to e-ticket as it only contained QF/BA/AA flights. BUT one of the BA flights (BA number and BA metal) was HEL-LHR and BA's ground handling in Helsinki is done by AY, and AY's check-in agents use the AY computer system to do the check-in. They would not be able to see the E-Ticket since AY is not yet part of the OneWorld E-Ticket environment. Therefore I had to pay for a paper ticket to be ussued.
AY uses AMADEUS. The SAME system as QANTAS, BRITISH AIRWAYS and IBERIA. So it does not make sense to reason that AY would not be able to see the booking. In fact when QF makes the booking, AY would be able to see the ENTIRE PNR as it is the same PNR # as BA, IB and QF all together!
#20
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by Guy Betsy
If it's no fault of yours that the airlines have to issue a paper ticket, then you do not have to pay for it.
AY uses AMADEUS. The SAME system as QANTAS, BRITISH AIRWAYS and IBERIA. So it does not make sense to reason that AY would not be able to see the booking. In fact when QF makes the booking, AY would be able to see the ENTIRE PNR as it is the same PNR # as BA, IB and QF all together!
#21
Join Date: Jul 2001
Posts: 1,027
The issue also touches on destinations: many airports don't have the IT to access e-tickets, even though airlines might use the same system.Some countries don't have the legal framework to allow e-tickets. Some countries require a printed return ticket to give you a visa. It's a patchwork at best. AY in HEL is an IT issue, SIEMENS is the culprit.
Last edited by mhtaipei; Aug 16, 2004 at 11:39 pm
#22
Join Date: Feb 2002
Location: MEL
Posts: 2,441
Originally Posted by NM
And that can have lots to do with the destination. For example, I had a DONE4 which QF wanted to e-ticket as it only contained QF/BA/AA flights. BUT one of the BA flights (BA number and BA metal) was HEL-LHR and BA's ground handling in Helsinki is done by AY, and AY's check-in agents use the AY computer system to do the check-in. They would not be able to see the E-Ticket since AY is not yet part of the OneWorld E-Ticket environment. Therefore I had to pay for a paper ticket to be ussued.
"American Airlines will become the first airline in the world to offer interline electronic ticketing with all its global alliance partners when it completes the roll out of the service with Aer Lingus and Iberia in the coming days, ..."
"American Airlines set oneworlds interline e-ticketing progamme running with partner Finnair in May 2002, becoming the worlds first airlines based on separate continents to introduce this service. American connected up with LanChile last July, with Cathay Pacific and Qantas in November and British Airways in April."
"British Airways expects to be the second oneworld member to offer interline e-ticketing with all other oneworld members making it also the second airline in the world to provide this convenience with all its global alliance partners. Besides its American Airlines link, it has been offering the service with Qantas since April and in the past few days has launched it too with Finnair. It aims to extend it to Aer Lingus later this month, with the other four oneworld partners linked up by the end of August."
Whether Helsinki is a problem because QF and AY don't yet have interline e-ticketing and/or it's something more specific to Helsinki, I've no idea....
#23
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by tt7
Whether Helsinki is a problem because QF and AY don't yet have interline e-ticketing and/or it's something more specific to Helsinki, I've no idea....
but my point stands that even though I was not flying AY, and only using airlines that can to inter-line e-tickets (QF, AA, BA), I was still not able to e-ticket because I was traveling through Helsinki. So some geographic restrictions still apply to some OneWorld airlines issuing e-tickets. It sounds like AA has overcome these isuses according to their propoganda.
Last edited by NM; Aug 17, 2004 at 8:08 am

