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Old Aug 16, 2004 | 1:34 am
  #19  
Guy Betsy
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Originally Posted by NM
And that can have lots to do with the destination. For example, I had a DONE4 which QF wanted to e-ticket as it only contained QF/BA/AA flights. BUT one of the BA flights (BA number and BA metal) was HEL-LHR and BA's ground handling in Helsinki is done by AY, and AY's check-in agents use the AY computer system to do the check-in. They would not be able to see the E-Ticket since AY is not yet part of the OneWorld E-Ticket environment. Therefore I had to pay for a paper ticket to be ussued.
If it's no fault of yours that the airlines have to issue a paper ticket, then you do not have to pay for it.

AY uses AMADEUS. The SAME system as QANTAS, BRITISH AIRWAYS and IBERIA. So it does not make sense to reason that AY would not be able to see the booking. In fact when QF makes the booking, AY would be able to see the ENTIRE PNR as it is the same PNR # as BA, IB and QF all together!
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