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The Oneworld Explorer User Guide

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Old Feb 8, 2020, 1:07 am
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Last edit by: danger


Oneworld Explorer is cash-only fares. One cannot buy such fares with points, regardless of the program in which one has points.

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Welcome to the Oneworld Explorer User Guide
Either: click on one of the icons, or
Select a Menu Option:


Menu Options
  1. Introduction
  2. Ticket Basics
  3. Ticket Rules
  4. Ticket Cost
  5. Ticket Purchase
  6. Ticket Changes
  7. Planning Tools
  8. Terminology
  9. Ticket Tricks
  10. FAQ





INTRODUCTION
This wiki describes the basics of the Oneworld Alliances popular RTW ticket - the Oneworld Explorer. Oneworld has another RTW ticket, the Global Explorer, and Star Alliance and Skyteam also have similar products these tickets limit the number of flights to 16 and have maximum mileage limitations, whereas the Oneworld Explorer has the same limit of 16 flights but has no mileage limit (which is probably why it is so popular!)

The wiki is not exhaustive but does cover all the major topics that you need to know if you are thinking about going RTW on this ticket
The FAQ section at the end answers some questions that newbies often have

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TICKET BASICS
You must circle the globe, either westbound or eastbound, crossing both the Atlantic and Pacific oceans

You are allowed a maximum of 16 flights and can fly with any of the airlines in the Oneworld Alliance, plus their affiliate airlines

You can purchase the ticket from one of the airlines, or through a travel agent, or by using the Oneworld Explorer on-line booking tool

You can change or cancel your ticket, before or after departure (fees may apply)

From first flight to last flight, you have one year to complete the journey

The total price of a ticket depends on the number of continents, the cabin class, the starting point, and the actual flights you take (for calculating arrival/departure charges and airline surcharges)
Some ballpark prices (as at January 2020) are:
  • 2,500 (USD3,300) for a 3 continent economy class ticket starting in the U.K.
  • 7,000 (USD8,000) for a 4 continent business class ticket starting in a euro zone country
  • 1,500,000 (USD14,000) for a 5 continent first class ticket starting in Japan
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TICKET RULES
This section identifies the main rules of the ticket, which are those to do with how you can move from continent to continent and also within a continent
At the end of the section is a link to the full rule sheet on the Oneworld web site

The ticket rules divide up the world into three Tariff Conferences (TC) each having two continents; as follows:
TC1 = North and South America
TC2 = Europe/Middle East and Africa
TC3 = Asia and South West Pacific (SWP)

Notes:
Europe/Middle East includes the countries of North Africa (Morocco, Algeria, Tunisia, Libya, Egypt, Sudan)
Russia is split between Europe/Middle East and Asia (the split is at the Ural Mountains),

Main Routing Rules:
  • You must visit all three Tariff Conferences you will of course be starting in one of them, so you must visit the other two in order (travelling either eastbound or westbound), and complete your RTW journey by returning to your starting TC; generally you must return to your starting country (there are exceptions - see More Rule Details below for more information)
  • Within a TC, you can visit either or both continents
  • Within a continent you can travel about in any direction you like
  • You are limited to four flight segments per continent (6 for North America) subject to an overall maximum of 16 segments in the whole itinerary
  • You cannot travel via your point of origin
  • You cannot return to your country of origin until the end
    (exception: if you start in the U.S.A. then you are allowed to make one transit there, but without stopover)
  • You cannot fly directly more than once between two cities in the same direction
  • There are restrictions on trans-continental flights in Australia and in North America (including to/from Alaska and Hawaii) see More Rule Details below
  • You are allowed to visit each northern hemisphere continent twice, but each southern hemisphere continent only once see More Rule Details below

Segments
There are two types of segment flight and surface

A flight segment is a direct flight between two airports (it may be a non-stop flight, or it may stop somewhere on the way for example BAs London to Sydney flight stops in Singapore)

A surface segment is when you land at one airport and later depart from another airport. The airports may be close to each other (for example the 11 miles between New York's La Guardia and JFK airports) or distant (for example Chicago and LA - for someone whos going to drive the more than 2,000 miles all the way of Route 66)
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  • You are allowed a maximum of 16 segments
  • Within each continent, you are allowed up to 4 flight segments (6 for North America)
  • You must fly across the Atlantic and Pacific oceans - surface segments are not allowed
    (exception: for itineraries starting in SWP one crossing can be a surface segment)
  • You are allowed a surface segment between your point of origin and your final destination, which does not count toward the 16 maximum allowed see More Rule Details below

Stopovers
You have a stopover when there is more than 24 hours between the scheduled arrival time of one flight and the scheduled departure time of the next flight (if you spend 24 hours or less between flights, that is called a Transit)
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  • You must have at least two stopovers in your itinerary
  • You are allowed only two stopovers in your continent of origin (each can be a surface segment; you can still have the maximum allowed number of flight segments in the continent )

There is no restriction on multiple stopovers at one place (other than the point of origin). It is possible to stopover in the same place up to four times (five in North America)

Ticket Validity
From first flight to last flight, you have one year to complete the journey
Also, airline general conditions of carriage allow you book up to one year in advance
So, in theory, you can book an itinerary that will start in one years time and end in two years time
BUT airline booking systems can only hold booking that are up to about one year in advance. However there is way around this problem see the Ticket Tricks section below

More Rule Details
This section provides more detail on:
  • Restrictions on trans-continental flights in Australia
  • Restrictions on trans-continental flights in North America, including Alaska and Hawaii
  • Surface segment between point of origin and final destination
  • Second visits to northern hemisphere continents

Restrictions on trans-continental flights in Australia
The relevant rule for Australia is:
4(l) Within Australia ‐ only one nonstop/single plane service flight is permitted between the following points:
BNE/CBR/CNS/SYD/MEL ‐ PER
CBR/MEL/SYD ‐ DRW
BNE/MEL/SYD ‐ BME
BNE/MEL/SYD ‐ KTA
EXCEPTION
  1. No restriction between SYD/MEL ‐ PER for passengers originating in PER when in conjunction with travel to/from JNB/SHA
  2. No restriction between SYD/MEL ‐ PER for passengers originating in New Zealand when in conjunction with travel to/from JNB
The online booking tool interprets this rule to mean you are allowed only one of the flights depicted on this map

However, there have been recent (2019) reports here on FT that some airline telephone agents are allowing one flight to or from each of the west coast cities (subject to the overall limit of four flight segments for the continent)

Restrictions on trans-continental flights in North America, including Alaska and Hawaii
The relevant rules for North America are:
4(k) Within the USA/Canada only one nonstop or single plane service transcontinental flight permitted. A transcontinental flight is defined as travel between a State in column A and a State in column B.
Additionally, only one flight to State of Alaska and one flight from State of Alaska permitted
and:
4(b) Travel must be in a continuous forward direction between TC1 ‐ TC2 ‐ TC3.
Backtracking within a continent is permitted except as follows:
Backtracking between Hawaii and other points in North America is not permitted.
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Surface segment between point of origin and final destination
The relevant rule is:
4(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin‐destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
Really, it is a bit confusing to call this a surface segment; the more usual phrase is "open jaw at origin"

Second visits to northern hemisphere continents
The relevant rule is:
4(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
  1. Two permitted in North America.
  2. Two permitted in Asia
  3. Two permitted in Europe/Middle East for travel to/from/via Africa. If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.
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Because of the requirement in Rule 4(b) (Travel must be in a continuous forward direction between TC1 ‐ TC2 ‐ TC3), the only way to have a second visit (i.e. a second intercontinental departure and a second intercontinental arrival) to a continent is to travel down to its southern hemisphere neighbour and then return

You can stopover in the northern continent both before and after you travel south

For North America and Asia there are no additional rules

For Europe/Middle East, the continent is divided into two zones Europe Zone and Middle East Zone, as shown (Morocco, Algeria and Tunisia are in the Europe Zone; Libya, Egypt and Sudan are in the Middle East Zone)

The rule is that if both your intercontinental flights are between Africa and the Europe Zone, then South Africa and Mauritius cannot be included in the itinerary
Fortunately, Qatar Airways serves many destinations in Africa from its hub in Qatar, Middle East

Further information on rules
This section has not covered every single rule in the rule sheet for the Oneworld Explorer ticket
See the full rule sheet on the Oneworld web site for more information
Go to Oneworld Around the World
Scroll down to the Frequently Asked Questions
Click on "How is my fare calculated? "
Click on the oneworld Explorer link

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TICKET COST
The ticket cost is made up of two components:
- the base fare, and
- the add-ons

Base Fares
As an example, here are the base fares for Canada (provided by an FTer)

Base fares vary by cabin class, number of continents and starting country

The highest class of all the flights determines the class charged for whole journey. So if only one flight in your itinerary has first class and you want to fly that flight in first class then you must purchase a first-class ticket (and be downgraded on all the other flights on the ticket). You cannot purchase mixed cabin tickets. There are no Premium Economy fares. If you are purchasing an economy ticket, you can pay extra to fly individual flight segments in premium economy.

Each continent you visit is counted, including your continent of origin
A continent is counted even if all you do is change planes there; even if your plane merely lands there (flying London-Sydney your plane will stop at Singapore, so you pay for Asia)
And, in the case of Asia, you pay even if you fly non-stop between Europe/Middle East and South West Pacific (say on the London-Perth non-stop Qantas flight)

Oneworld does not publish the base fares
However, if you search the Oneworld forum here on FT you will find some fares posted, especially for lower cost starting points
Ask the friendly FT community if you cannot find the fares for a country you are interested in (some have access to systems that show the fares)

Add-Ons
The add-ons are the various taxes, fees and charges added on by governments and airlines
How much you will pay for your particular itinerary will depend on which airports you fly into and out of, and which airlines you use
For planning purposes, estimate 10-15% of the base fare for add-ons.

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TICKET PURCHASE
The ways to purchase a ticket are:
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  • Purchase directly from a Oneworld Airline
    It is best to have done your homework and be able to spoon-feed your itinerary to the agent (for each flight: date, origin, destination, flight number).

    The agent will check there are seats available in your booking class and that your itinerary complies with all the rules of the ticket. The end result of this step will be that you have a booking in the airlines system; you should receive an email confirmation of this check this carefully: that your name is correct, and all the flights are as you wanted

    The booking will be sent to the airlines fares team which will double-check its validity and price it up

    Once you have paid, a ticket will be issued and emailed to you - again, check this carefully
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  • Purchase from a Travel Agent
    This process is very similar to purchasing direct from an airline. The agent will send the booking to the airline for pricing, and once you have paid the airline will issue your ticket
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  • Use the on-line booking tool
    The online tool has been around for about 10 years, but it has always been flaky and as the fare rules have changed over time, it has not kept pace
    But when it works, it works, particularly for simple itineraries

    Generally, the ticket will be issued by whichever airline flies your first segment.
    The first carrier cannot be Qatar Airways.
    Depending on airline, you either pay in the tool or you will be given a reference number to pay by phone.

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TICKET CHANGES
You can make changes to your ticket at any time - either before you start your journey or once you have started
If you are adding or changing flights, then there needs to be seats available in your booking class on the new flights
The airline or agent making the changes for you may charge a service fee
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  • Ticketed point changes are changes to the list of airports in the itinerary dropping or adding points (including adding or removing connections) or reordering the list. Depending on the airline and potentially the specific agent, changing stopovers to transits or vice versa may also be considered a re-route.

    The change fee is USD125 (one fee for all changes made at the same time)

    Generally, the add-on charges will be recalculated which may result in additional fees to pay or a refund of fees already paid
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  • Provided ticketed points are unchanged, there is no change fee for changes you make; however there may still be a service fee.

    Examples of such changes are changing the date of a flight, or changing from one airline to another that also flies between the two points (say from BA to AA between London Heathrow and New York JFK)
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  • If you are making the changes before departure, then changes to ticketed points or to the first segment (even just a simple date change), will result in a re-price if the fare has increased
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  • You can increase the number of continents in your itinerary and/or upgrade the class of travel there is no change fee but you must of course pay the recalculated fare. There is no refund for downgrading (and you must pay the change fee).
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  • There is a fee to cancel the ticket, which you can do at any time
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PLANNING TOOLS
The following tools have proved useful, to varying degrees for planning Oneworld Explorer journeys
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  • Oneworlds See Where We Fly tool allows you to see all Oneworld destinations and what flights there are to/from each, and between any two airports - it works well
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  • Oneworlds Plan and Book Your Itinerary on-line booking tool should be the primary, and maybe only, tool needed

    It is intended to allow entry of complete itineraries and take a user right through to booking and paying.

    Unfortunately, it is very buggy and poorly maintained - so buggy theres an FT Thread on it (xONEx Tool Bugs Thread)
    The biggest problems are that it has not been kept up to date with rule changes, and frustratingly the tool can just hang (forever), especially when you ask it to price your itinerary

    When it works, it works OK - you can enter your itinerary, it will display a picklist of flights for each segment and when youve chosen them all, you can request the price (it will itemise all the add-ons) and then you can pay
    Just be cautious with regard to the rules; it will sometimes flag an error where there is no error; if in doubt ask for advice here on FT
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  • The Great Circle Mapper tool is great for visualising your itinerary; and you can copy and print your final itinerary (so you can pin it up at work and make your colleagues jealous)
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  • Subscription services. If you are getting serious about planning your RTW journey you might consider two on-line tools - KVS and ExpertFlyer, which have lots of features including fare look-up, timetables, seat availability.
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  • The Matrix and Google Flights can be used to check flight schedules and to see the +++ add-on charges for individual flights.

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TERMINOLOGY

Oneworld Explorer Specific
  • OWE acronym for One World Explorer
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  • xONEx, LONE4, AONE6, DONE3, DONEx, xONE5 and their variants
    All tickets have what is called a Fare Basis, which identifies the fare in airline computer systems. The fare basis code is a string of letters and numbers
    OWE fare basis codes are all five characters long - the letters ONE in the middle, a single digit at the end (specifying the number of continents), and a single letter at the beginning (called the Booking Class) specifying the cabin class A for First, D for Business and L for Economy)

    So when someone posts about a DONE4, that is shorthand for a 4-continent Oneworld Explorer in Business Class; LONEx is referring to Economy Class Oneworld Explorers in general; xONEx refers to all Oneworld Explorers
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  • SWP is shorthand for the South West Pacific continent

General
These general terms are often used in discussing xONEx tickets
  • Booking Class - tbc
  • +++ and ai are used to indicate if a fare is the base fare ($500+++) or the all-in fare($650ai) (+++ meaning that the add-ons need to be added on)
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TICKET TRICKS
Booking in Advance
The rules allow you to book a ticket one year in advance, for an itinerary where the last flight is one year after the first flight (so two years after booking)
But airline booking systems cannot book flights that far in advance

The trick to booking such itineraries is to make use of the fact that date changes are free
So use dummy dates for the later flights in your itinerary; you can change them later to the actual dates you want

Ways to Reduce Costs
Start Somewhere Less Expensive
Fares vary by cabin class, number of continents and starting country. So check out the fares from nearby countries. Of course, here on FT there are posts identifying the known less expensive starting countries. As at Jan-2020 these are:
Europe: Norway
Asia: Japan, Pakistan and Sri Lanka
North America: Canada
Africa: South Africa, Namibia and Mozambique
If you live in another country, then you would need to factor in the positioning costs to get to a low fare country to start the RTW and to get home from the final destination. As a concrete example - the fare differences between Canada and the U.S. vary from USD750 for a LONE3 through to USD4,000 for an AONE6

Where there are multiple carriers flying the same route look at the surcharges for each, they can vary a bit

The total government charge to land in a country can be quite different to the total charge to leave that country. The notorious example is the U.K. no charges at all to land there, but significant charges to leave from there, especially if flying long-haul in a premium cabin so if you are intending to fly in and out of Europe then fly into the U.K and out from somewhere else.

Avoid Short Flight Segments
16 flights may seem like a lot, but when you start planning your trip you will likely find that 16 is not enough!
If this happens then look at your short-haul flights; places such as Europe are easy to get around by train save your flight segments for those long-haul flights.
Low cost carriers are another option; they are good for S.E. Asia.
Also look at your first and last flights. If they are short flights, probably getting you to a major hub for its long-haul flights, then consider making your own way to and from the hub that way you will free up two segments to use elsewhere

Avoid Short Surface Segments
Sometimes when you are planning an itinerary, you end up with pesky little surface segments, such as LGA-JFK, LHR-LGW, which waste a whole segment of your allowed 16 segments.
The trick is to find somewhere in between such that the surface segment is eliminated.
For example, you want to fly from Atlanta to New York and then fly transatlantic from New York. The problem is that all the AA flights into New York are in to LGA, and none of the Oneworld transatlantic flights leave from LGA. The solution is to fly from Atlanta to somewhere that has flights into JFK for example Chicago, Dallas or Miami. This will eliminate the surface segment and give you an extra stopover!

Break the RTW into Two (or more) Portions
You might not have the time to do a complete RTW in one go. If so, it is possible to break it into two or more separate trips. You can purchase a return ticket home from some intermediate point, or you can start somewhere other than home and have a stopover at home partway through the RTW

Use all 16 Segments
It is possible to have un-used segments at the end of your trip.
Consider someone starting a 3-continent trip from the US 3 intercontinental flights plus 4 flights in Europe and another 4 in Asia all totals 11 flights, leaving 5 unused!
OK you might use a couple getting to and from a gateway city to leave/come back to Nth America still leaves 3 unused.

So, you could use those spare segments as surface segments somewhere, or you could have a holiday in the US; heres the trick:
  • Remember that you can have two stopovers in your continent of origin and can fly the allowed number of flight segments (6 for Nth America but limited to 16 segments on the entire itinerary)
  • Remember also that you cannot travel via your point of origin
  • Lets say your hometown is NYC dont start from there! Start from say Boston or Philadelphia; that way after going around the world, you can stopover in NYC which will be the first of your two allowed stopovers in Nth America.
  • Then later, but still within the one year allowed by the ticket, use the left-over segments to have the second stopover somewhere else in the US (Miami say) and to fly back to NYC at the end.
  • This way, apart from the +++ for the final flights, you get a free round trip! (Note: there is no restriction on stopping over at your final destination in the example that means you can stopover in NYC, even though it is also your final destination)
  • If you have 3 segments to play with, then the west coast is reachable (remember you are allowed only one transcontinental flight, so you need three flights - say JFK-oLAX-xDFW-JFK (o means stopover, x means transit))
The whole thing can be done in reverse free US trip first (starting say BOS-oLAX-xCHI-JFK) and then go around the world, ending in New York

So, that can work well for someone originating in a large country such as the U.S. But what about starting in a small country such as the U.K.? The trick here is to start in a nearby country say France, which will then be the country of origin and so after the RTW (ending with a stopover in London) the extra segments can be used for flights and a second stopover in Europe/Middle East, ending in France.
Our New Yorker can play this trick too by starting in Canada the extra flights can be to a North American destination outside the U.S. (Bermuda say). An added benefit is that the itinerary can still end in New York

For northern hemisphere starting points, there is one more trick possible to make effective use of leftover segments a return trip to the neighbouring southern hemisphere continent. This will add a continent to the itinerary, which is not free but might be cost-effective compared to purchasing a completely separate ticket to go down there. So our New Yorker can start in Canada, travel around the world ending up back in New York for a stopover, and later have a trip down to Rio returning to New York after it.

Five (or even six) holidays!
This is going over the top, but it is possible! At least for those located in the northern hemisphere (those of us located south of the equator miss out on this ☹)
  • Take a positioning flight to another continent and start from there (you will get to visit this continent twice, which may drive your choice of starting continent)
  • When you return to your home continent take separate trips:
    • 2 return trips in your home continent using the 4 flights allowed per continent (3 return trips using 6 flights allowed in North America)
    • a return trip to your southern hemisphere neighbour
    • complete your RTW trip by returning to your starting point
Heres an example of such a trip - for a Londoner:
Position to Sri Lanka (one of the low-cost starting countries); start an xONE5 from CMB
  1. CMB-NRT-JFK-MBJ-MIA-LAX-LHR
  2. LHR-TLV-LHR
  3. LHR-RAK-LHR
  4. LHR-SEZ-LHR
  5. LHR-MEL-AKL-HKG-MLE; then re-position home from The Maldives
Of course for some people 5 holidays in one year might seem a bit OTT😊


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FREQUENTLY ASKED QUESTIONS
Ticket rule questions

Ticket cost questions

Ticket purchase questions

Ticket change questions

Terminology questions

Planning tools questions

Ticket tricks questions

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Change Log
Date User Handle Change Description
2021-May-10 pandaperth "one visit to ANC" etc changed to "one visit to State of Alaska" etc see Changes to the xONEx Rule Sheet
2021-May-10 pandaperth Updated the instructions to go to the full rule sheet on the oneworld web site
2021-Jun-01 pandaperth Rule 4(k) - Inserted new table of west coast and east coast states
2023-Nov-20 anabalism - added text noting that changing stops to connections and vice versa may or may not be considered a route change.
2024-Jan-18 Mwenenzi - formatting
2025-Jan-14 SPN Lifer - Introductory sentence: inapplicability of point redemptions



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Old Feb 5, 2025 | 12:19 am
  #826  
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15 Years on Site
 
Join Date: Dec 2006
Posts: 278
Originally Posted by NotJustDreaming
We have started our DONE3 ex-CAI.
Two travellers on the same booking.
Can we sever this booking? Consequences?
AA did this to us during an RTW when they bumped us to a flight where only one seatwas available in business (they waitlisted the other pax). We got through the rest of the journey ok, but if there is a configuration change or seating gets bumped, you will have two separate bookings so it can be a bit messy.
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Old Feb 5, 2025 | 12:27 am
  #827  
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Join Date: Dec 2006
Posts: 278
Originally Posted by The Narwhal
It would be very helpful if folks who've used/liked their TA would post details here. From trolling this thread for a while, it seems most people use AA RTW desk, but it'd be nice to have referrals from folks who've used/liked a TA.
That would be very helpful indeed - and especially it would be good to know how TAs handle midjourney problems. I wouldnt want to be stuck at some remote airport with a cancelled flight and an agent telling me there is nothing they can do until the TA wakes up. Nor do I want to pay $100 per person if I need to reschedule a flight (as some TAs seem to have in their pricing) or ($100 + $125)*pax for rerouting a DONEx.

(Mods - this thread is getting rather messy with overlapping questions - should we break this into a separate thread?)
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Old Feb 5, 2025 | 3:04 am
  #828  
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Join Date: Oct 2005
Location: RTM & BFV
Programs: QR
Posts: 1,182
Originally Posted by SP0
That would be very helpful indeed - and especially it would be good to know how TAs handle midjourney problems. I wouldnt want to be stuck at some remote airport with a cancelled flight and an agent telling me there is nothing they can do until the TA wakes up. Nor do I want to pay $100 per person if I need to reschedule a flight (as some TAs seem to have in their pricing) or ($100 + $125)*pax for rerouting a DONEx.

(Mods - this thread is getting rather messy with overlapping questions - should we break this into a separate thread?)

How to handle midjourney issues, you login, try to fix if help needed call the specific airline (chatbox). We use only Amadeus for RTW's, easier GDS and majority is using it.
Most check-in / airline agents have no ticketing experience, most of them only receive basic training these days (worked 21 years at Amsterdam Schiphol for various airlines as ticketing agent).


Our office is 24/7 available.
Change fee EUR45.00 per person plus the change fee of the airline.

After office hours from 0530pm till 0930pm fee is EUR25.00 per booking.
From 0930pm till 0600am it is EUR50.00 per booking.

Hope this helps.

Regards



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Old Feb 5, 2025 | 9:18 am
  #829  
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Join Date: Jan 2023
Posts: 34
Originally Posted by NotJustDreaming
We have started our DONE3 ex-CAI.
Two travellers on the same booking.

Can we sever this booking? Consequences?

(for convenience - maybe different travel dates)

If one of the two passengers misses a segment, what happens to the other passenger's remaining segments?
We had to do this. It is a lot of time on the phone with the AA desk to sever and makes every change slower. It also lead to our seats being apart on most flights (it was RTW1, so didnt have status yet). But no cost, and no other negative repercussions.
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Old Feb 5, 2025 | 9:19 am
  #830  
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Join Date: Feb 2025
Posts: 15
Hi all, firsttimer here, but long-term traveller!

Firstly I wanted to thank those who have posted in this thread to date- its so useful and much appreciated!

I'm based in London and I'm still trying to get my head around the rules around the DONE4 stopover rules if I start in ARN. In particular the 4 segents within europe that I believe is within the rules, but the booking tool isnt playing ball and I'm wondering what I've misunderstood..?

My current routing is: ARN-MADx-BOG-surface-BAQ-MIA-LAX-HND-BKK-CMB-BOM-LHR then LHR-NBO-LHRx-ARN

Q1: The online booking tool is not allowing me to book LGW-RAK-LGW In between BOM and NBO, and the round the world desk have given me the explation of 'backtracking' even though its still within Europe/North Africa. But I thought it was possible to take up to 4 intra continental sectors, and I havent taken one? They have proposed just using a one way LGW-RAK and leaving the return out.

Q2: My second question is why I'm not allowed to officially stop at LHR on my last return flight from NBO. I'd prefer to be able to do this so I dont have luggage issues, plus it would be nice to use my final LHR ARN at a later date for my next DONE4!

Q3: My final question asks for your experience with stopping over on a transfer flight. I can 'downgrade' the fare to a DGLOB34 and save myself $900, but this would involve losing the idea of RAK altogether, and turning BKK-CMB-BKK into a through transfer BKK-CMBx-BKK to sneak under the 34000 mileage mark. Do people have any experience of trying to change this once the journey has departed? If I date changed one of those sectors, would the systems flag up the extra mileage?

Many thanks in advance for your kind help!

Best wishes
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Old Feb 8, 2025 | 2:11 am
  #831  
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Originally Posted by dutch_122
How to handle midjourney issues, you login, try to fix if help needed call the specific airline (chatbox). We use only Amadeus for RTW's, easier GDS and majority is using it.
Most check-in / airline agents have no ticketing experience, most of them only receive basic training these days (worked 21 years at Amsterdam Schiphol for various airlines as ticketing agent).


Our office is 24/7 available.
Change fee EUR45.00 per person plus the change fee of the airline.

After office hours from 0530pm till 0930pm fee is EUR25.00 per booking.
From 0930pm till 0600am it is EUR50.00 per booking.

Hope this helps.

Regards
Useful to have concrete info on what's typical for a ta, thanks! So the change admin fee (ie airline charges on top of course) here is:
* 45 euro 6am to 5.30pm (mon-fri i assume)
* 25 euro 5.30pm to 9.30pm (mon-fri i assume)
* 50 euro at other times
(Central European Time presumably)

So that would presumably be the costs for changing a few flight dates (at the same time) on an xONEx.
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Old Feb 8, 2025 | 2:52 am
  #832  
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Originally Posted by zoombee
So that would presumably be the costs for changing a few flight dates (at the same time) on an xONEx.
It is less clear than that because se some of those numbers seem to be per person and some per booking (PNR)?
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Old Feb 8, 2025 | 3:19 am
  #833  
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Originally Posted by zoombee
Useful to have concrete info on what's typical for a ta, thanks! So the change admin fee (ie airline charges on top of course) here is:
* 45 euro 6am to 5.30pm (mon-fri i assume)
* 25 euro 5.30pm to 9.30pm (mon-fri i assume)
* 50 euro at other times
(Central European Time presumably)

So that would presumably be the costs for changing a few flight dates (at the same time) on an xONEx.

Hello zoombee,


Will give better and clearer overview later today.

regards.
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Old Feb 20, 2025 | 9:59 am
  #834  
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Trying to reschedule a DONE4 flight but do not see D fare class for my desired dates. I believe I can downgrade to B (economy) for this flight. Is it also possible to downgrade to Premium Economy,JAL W fare class?

After I posted this I noticed the available fare classes listed in the user guide and it seems that JAL Prem Economy is E. Anyone have any luck in getting something other than the official fare class?

Last edited by njfan07; Feb 20, 2025 at 10:25 am
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Old Feb 20, 2025 | 1:22 pm
  #835  
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Originally Posted by njfan07
Trying to reschedule a DONE4 flight but do not see D fare class for my desired dates. I believe I can downgrade to B (economy) for this flight. Is it also possible to downgrade to Premium Economy,JAL W fare class?

After I posted this I noticed the available fare classes listed in the user guide and it seems that JAL Prem Economy is E. Anyone have any luck in getting something other than the official fare class?
Have you flown the first flight?
How far ahead are the flights you want to change?
Ticktet issue by which airline?
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Old Feb 20, 2025 | 1:37 pm
  #836  
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Originally Posted by njfan07
Trying to reschedule a DONE4 flight but do not see D fare class for my desired dates. I believe I can downgrade to B (economy) for this flight. Is it also possible to downgrade to Premium Economy,JAL W fare class?

After I posted this I noticed the available fare classes listed in the user guide and it seems that JAL Prem Economy is E. Anyone have any luck in getting something other than the official fare class?
Guide explicitly says JL E to be booked for prem econ.
You are hoping some agent will break the rules for you.. why? Presumably for better mileage earning?
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Old Feb 21, 2025 | 6:57 am
  #837  
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Originally Posted by Mwenenzi
Have you flown the first flight?
How far ahead are the flights you want to change?
Ticktet issue by which airline?
Last flight. Have been monitoring for 2 weeks. I do have a reservation to finish the RTW but not on preferred date.
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Old Feb 21, 2025 | 7:03 am
  #838  
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Originally Posted by izzik
Guide explicitly says JL E to be booked for prem econ.
You are hoping some agent will break the rules for you.. why? Presumably for better mileage earning?
The GUIDE isn't the definitive answer. I started in Tokyo yet was able to transit through Japan with flight # 12 which the GUIDE states isn't possible, but AA RTW desk had no problems with booking and then rebooking the itin. This was for voluntary changes, not IRROPS.Look at my previous posts for details, which surprised the experts on this board.
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Old Feb 21, 2025 | 7:19 am
  #839  
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Originally Posted by njfan07
The GUIDE isn't the definitive answer. I started in Tokyo yet was able to transit through Japan with flight # 12 which the GUIDE states isn't possible, but AA RTW desk had no problems with booking and then rebooking the itin. This was for voluntary changes, not IRROPS.Look at my previous posts for details, which surprised the experts on this board.
In cases where it is explicit, I think the rules do provide the definitive answer.

That said, I'm not aware of a rule prohibiting a "transit through Japan with flight # 12" when starting in Tokyo as you state, so perhaps the rules I refer to are out of date. (I am aware of a rule about transiting the country of origin, but it doesn't refer to Japan or a specific flight.)

In any event, what may well have happened to you having a ticket issued that is outside the rules doesn't take away from the fact that when something is explicitly prohibited or provided for, that is indeed the rule. Getting lucky doesn't somehow negate the rules carte blanche.
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Old Feb 24, 2025 | 6:00 am
  #840  
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Am looking to start a DONE5 trip next Jan which will extend for several months. After the first 4 segments ending March 31st 2026 then the rest of the itinerary is fairly flexible.

In reading the rules it seems cost for a change (transaction) is $125 USD so it seems there is no way to avoid paying this as not possible to book more than 12 months in advance (or is there a way of putting dates in the booking more than 12 months subject to availability).

If not then I will wait until the end of March to ensure I get the flights required for activities planned and then I can do a bulk transaction, maybe in Sept, for the rest of the Itin and pay the $125 USD once
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