Originally Posted by
dutch_122
How to handle midjourney issues, you login, try to fix if help needed call the specific airline (chatbox). We use only Amadeus for RTW's, easier GDS and majority is using it.
Most check-in / airline agents have no ticketing experience, most of them only receive basic training these days (worked 21 years at Amsterdam Schiphol for various airlines as ticketing agent).
Our office is 24/7 available.
Change fee EUR45.00 per person plus the change fee of the airline.
After office hours from 0530pm till 0930pm fee is EUR25.00 per booking.
From 0930pm till 0600am it is EUR50.00 per booking.
Hope this helps.
Regards
Useful to have concrete info on what's typical for a ta, thanks! So the change admin fee (ie airline charges on top of course) here is:
* 45 euro 6am to 5.30pm (mon-fri i assume)
* 25 euro 5.30pm to 9.30pm (mon-fri i assume)
* 50 euro at other times
(Central European Time presumably)
So that would presumably be the costs for changing a few flight dates (at the same time) on an xONEx.