Hi!

I will have my OWE ticket trip starts monday morning in YYZ (YYZ-NYC), then on Tue night JFK-EZE....

My passport still at the German Consulate general in Chicago and even if I just ask then to send it back without process it, it still can be back Tue Afternoon. (Call them Monday, with Express Mail, should arrive at Tue afternoon/noon.

The problem is I am now in Detroit and the only way to go from Detroit to YYZ for me is greyground bus. which is 6 hours.

I don't mind missed my NYC trip and the hotel but just want to catch the JFK-EZE flight. Any method?

I haven't call the airline yet since I am afraid they will put a record to me.

Can I just show up late (1 day or so) for my 1st flight or what should I do?

ThankS!!

(Cross posted to AA and general)

I fdon't think that you will find much flexiblity in terms of letting you start your trip at JFK without a significant upcharge. The fare you paid was an ex-Canada fare-- if you can do it, I think the best thing to do is try to reschedule your YYZ-JFK-EZE flights and then get back on track with your original itinerary.

2 options for you,
1. pay 10% penalty to re-issue the ticket (since you already passed the 7 day deadline, otherwise it would be free)
2. it is againt airline rule and there is a risk that it won't work. but you can try, skip the first segment, go to NYC and tear away your first coupon.

1. Do I need to phone AA before the first flight for re-issue, or can I just show up at the YYZ and ask for reissue? (it is a HAND-written ticket)

2. Since I found that the fastest way I can get my passport back will still be Tue afternoon (phone Consulate on Monady with Express mail), there is no chance I can making myself to YYZ then JFK for my flight to EZE (on Tue Night). And since I need to pay 10% for reissue anyway, so is that a good idea if I re-route my trip such that I goes the South America after Aisa? i.e.:

YYZ-DFW-LGW(Land to LHR)-PRG*-LAND to Rome-LHR-DXB-LHR-HKG-SIN*-HKG-SEL*-HKG*-LAX-EZE-LIM-SCL-LIM-EZE-LAX-SJU*-DFW-ANC-DFW-DTW.

Then I can depart on 27April (arrive prg on 29April) so gives me some buffer time in case the consualte and mail get problem again.


THANKS!!

Thanks!



[This message has been edited by HK-UMICH (edited 04-21-2001).]

[This message has been edited by HK-UMICH (edited 04-21-2001).]

1. Don't do this! The ticket reissue is going to be extremely time consuming-- you definitely need to call the RTW desk first and get everything changed. Even then, it will be time consuming getting the new ticket printed.

2. Sounds like a major hassle rescheduling your entire trip-- if it were me, I'd just cut my visit to EZE short and chalk it up to experience. Other than that, my understanding is that the fare now allows you to transit LAX when you are proceeding directly from HKG to EZE (this used to be prohibited).

HKG, can you explain what you mean by your number 2?

Until recently, you could only go through North America exactly one time one a 1world explorer. Now, however, you are allowed through one additional time provided you are transiting out of (or, I believe into) South America.

For example, I was recently on a 1world originating in Asia that included three stops in the U.S., and then proceeded down through Argentina, Chile and Brazil. From there, my next stop was Dubai. In the past, I would have had to take either LA, BA or IB directly from South America to Europe. Under the new rules, I could have also taken AA to Europe by connecting in Miami or New York (I presume this would have applied to any of their other international gateways that I could have reached directly from South America, such as DFW).

Now, I didn't go so far as to ask on this extra North America transit stop if I was required to take the next flight out, or was allowed a 24 hour window.

Oh, Okay. They have done that for a while. And it`s a 24 hour stopover. It is the rule that says something to the effect that there is only one intl arrival and departure for n/a unless South America is one of the continents, when there is allowed two. Same with Asia and SWP.

Unless I am missing something, this should work as long as you can find a helpful agent.

Get out of DTW and go home. When you get there, head to the YYZ airport Sunday or Monday and explain the situation a helpful looking agent. Ask if it is OK if you get routed YYZ-ORD-LGA on Monday (the original day you are ticketed) with a long layover in ORD. When you get to ORD, take a cab to pick up your passport and hopefully the Visas I assume you were getting. That night, continue on to LGA. It may help if you have a fax from the German Embassy saying they still have your passport and other documents.

With the above scenario, there is no 10% loss, no missing passport or papers and you don't have to reissue anything (hopefully).

#2) Try this as a last resort. You mentioned that the Embassy had your passport. My freshly printed fare rules from BA state "In the case of refusal of official documents/entry permit/visa a full refund will apply provided official documentation from the approved authority is produced and attached to the refund request." That is located under "Cancellations and refunds/ cancellations before departure/#4." It is very close to the end.

You may be able to use that rule to make them a little more flexible. I am sure they would rather bend a rule rather than have someone reissue the entire ticket.

PS. I would get a copy of the fare rules and carry around with you the entire trip.

Good luck.

Just trying to get more posts.

[This message has been edited by ChrisMoss7 (edited 04-22-2001).]

Follow up question:

The 7-day penalty is 7-day from original departure or new departure?
i.e. original 23/4
today 22/4
if I reschedule to leave 7 day later (say 30/4) AND re-route to put SA after Asia, will I still need to pay the 10% charge?

THANKS!!

I am afraid that since you originated in YYZ, are changing your first international flight and it is after your ticketing deadline of 7 days, that you will have to pay the 10%.

Under "Cancellations and Refunds-after ticketing deadline-changes to first international flight and preceding flights are never permitted." Therefore you can not move or change the date, time or routing of the first International flight or any flights before it. FYI Canada - USA is not international according to these rules. Your first Int'l flight is therefore NA-SA or NA-Asia etc.

The next thing that would affect you is "Cancellations - before departure/after ticketing deadline (which you are) - cancellation - origin area 1 (that's Canada/USA I don't know what others) - 10 percent of ticketed amount."

But again, I would SERIOUSLY consider explaining the situation to an AA agent. They are really able to do whatever they want whenever they want. They will see that the ticket is very flexible and may work with you in that respect. They may even just put a sticker on your first coupon, label it a reroute and put you on the next flight out.

Technically the only thing that is not flexible on that ticket is the first beginning segs until the first International departure. Give it a shot before you give AA another $500 or more.

Ditto Chris Moss'--similar situation w/a lost passport and ticket 4 days before a RTW with UA and TG.

Find yourself an experienced ticketing agent at the airport or CTO.

Had used the City Tkt Office in Atlanta to book it.

Had to change my day of leaving 1 day earlier to get new passport in Washington. First int'l flight stayed on same day.

The sweet lady at the UA City Tkt OFfice rebooked me without charge and didn't even charge for the lost ticket application.

A bouquet to her!

JL

I am in JFK now and waiting for my schgeduled flight to EZE.

Since need to board soon so points only.

1. taken DTW-LGA
2. inital she said thre OW ticket is $370. I asked for involuntary re-route, she said no.
3. She said even I change the ticket I still need to pay, then I said I need only paid $230 so still better off to re-write.
4. She said she don't re-write the ticket and cannot do anything, asked me to call reservation.
5. I stressed I know how horrible to write the ticket so if they can get me a cheaper way than re-issue I will go for it.
6. after talked with RTW desk, the agent find me at the public phone and said they can offer me a OW ticket for $165.
7. I said yes and paid with voucher i got last time i got bumped.

Not as good as free but OK and save lost of troubles.

THANKS for comments!!

I am surprised they didn't pay YOU to not have to re-write the ticket!!!!

Have fun and I am glad things worked out.