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Old Oct 25, 2015 | 2:54 pm
  #136  
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Development Welcome to FT

Originally Posted by Development
I have read this thread with interest and would appreciate if anyone could point me to a specific post that offers some official confirmation (or information I could provide to an agent if in need) for the following scenario:

JFK-LHR-TXL on BA and totally separate ticket TXL-MIL on AB

If I understand correctly, even though flights are on separate tickets if delayed and connection missed because these are both OneWorld airlines they would still get me to my final destination, Milan?
In a single word: no.
With seperate tickets the airlines have no obligation. By defintion with seperate tickets you are not making a connection.
AA, and only AA, have a published policy with seperate OW flights to get you to the next desination.
No one has been able to prove such a policy exits for any other OW airlines.
If you cannot make the 2nd flight you are relying on the good will of the airline.
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Old Oct 25, 2015 | 4:20 pm
  #137  
 
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Originally Posted by Mwenenzi
AA, and only AA, have a published policy with seperate OW flights to get you to the next desination.
No one has been able to prove such a policy exits for any other OW airlines.
Why do you continue to claim this? There has been an email, from oneworld, posted on this forum, that connections across different oneworld member tickets would be subject to protection.
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Old Oct 25, 2015 | 5:30 pm
  #138  
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Originally Posted by Himeno
Why do you continue to claim this? There has been an email, from oneworld, posted on this forum, that connections across different oneworld member tickets would be subject to protection.
Where ???
Please provide verifiable evidence
Link to OW site?
Link to every OW airlines web site with this?
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Old Oct 26, 2015 | 12:42 am
  #139  
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Originally Posted by Himeno
Why do you continue to claim this? There has been an email, from oneworld, posted on this forum, that connections across different oneworld member tickets would be subject to protection.
It may be that the policy exists across oneworld and I think it probably does.

However that doesn't mean the policy would actually be followed by the airline employees or at an outstation, by local contractors. (I appreciate this is not the case here.)

oneworld is a marketing organisation and the member airlines are free in practise if not in rule to ignore its policies (e.g., try to get into a BA lounge even as a BA Gold when you have an AA domestic flight). It may be that there is a policy agreed by all airlines for cross protection and I think there is some evidence this policy exists. But unless one can point an airline employee to a page on their own website or at least on the oneworld webpage the employee may well simply ignore the policy.

in my view to rely on this policy you need to be able to produce evidence of it.
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Old Oct 26, 2015 | 2:24 am
  #140  
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Originally Posted by Calchas
In my view to rely on this policy you need to be able to produce evidence of it.
This question has been asked before but those (2) who claim such policy exists have not provided credible verifiable evidence.

Many of us are waiting for this
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Old Oct 26, 2015 | 9:37 am
  #141  
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Sorry for my confusion, so there is no actual evidence/official OneWorld policy regarding two separate tickets?
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Old Oct 26, 2015 | 10:40 am
  #142  
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Nobody has yet been able to produce a published policy from OW on behalf of its member airlines.

On the other hand, many report here various no shows OW-OW and being told by the onward carrier that no such policy exists.

Even AA, which used to publish a policy for what it terms "disruptions" no longer publishes such a policy on its consumer-facing website.
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Old Oct 26, 2015 | 11:41 pm
  #143  
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Some have decided that post #1 of this thread is insufficient evidence of the existence of such a policy.
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Old Oct 26, 2015 | 11:58 pm
  #144  
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Originally Posted by serfty
Some have decided that post #1 of this thread is insufficient evidence of the existence of such a policy.
If it were printed on oneworld headed paper it might suffice, but a typical outstation manager trying to get rid of an irritating passenger would probably not accept FlyerTalk as good evidence.

Airline employees often do not know their own rules very well. If you don't have something official to point to, it might as well not exist.
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Old Oct 27, 2015 | 6:15 am
  #145  
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Originally Posted by Calchas
If it were printed on oneworld headed paper it might suffice, but a typical outstation manager trying to get rid of an irritating passenger would probably not accept FlyerTalk as good evidence.

Airline employees often do not know their own rules very well. If you don't have something official to point to, it might as well not exist.
Anyone concerned about this enough to bother themselves with ten minutes at a keyboard can easily produce a letter on "OneWorld stationary" personally addressed to them and signed by someone of Great Authority assuring them that the policy in question is in force for all OW airlines.

Dishonest/immoral? One might say 'quite appropriate' in the actuality of the situation, where any airline employee or contractor has pretty much absolute authority over the outcome of a traveler's day, despite having limited or faulty knowledge of whatever rules do exist.
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Old Oct 27, 2015 | 6:18 am
  #146  
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Originally Posted by JohnAx
Dishonest/immoral?
Both and possibly also illegal.
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Old Nov 2, 2015 | 5:58 am
  #147  
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Will this document suffice?

https://ssc.aa.com/prmportal_enu/Age...ng%20Index.pdf
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Old Nov 2, 2015 | 6:19 am
  #148  
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Originally Posted by michaelpowell44
Yes, but only when dealing with AA
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Old Nov 2, 2015 | 3:40 pm
  #149  
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Ok.

So going from AA ticket on AA to JL on a seperate JL ticket should be protected.

If vice versa is the case the same is not true?
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Old Nov 2, 2015 | 7:29 pm
  #150  
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Originally Posted by michaelpowell44
Ok.

So going from AA ticket on AA to JL on a seperate JL ticket should be protected.

If vice versa is the case the same is not true?
The policy is AA will protect if AA is one/both flight(s) of the connection. AA->JL protected. JL->AA protected. AA->AA protected. JL->CX not protected (by AA).
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