DELTA VACATIONS-What a Disappointment
#16
Join Date: Aug 2004
Location: Minneapolis
Programs: DELTA
Posts: 1,599
DL Vacation is what the French call... "Les incompetent"
For several years, in March, we have used NW Vacations for PHL/LGW via DTW staying at the (renamed) The Grosvenor in Victoria Station. The package included an excellent English buffet breakfast and was reasonably priced. This year's change to LHR resulted in a Sunday return earlier than London tube transport was available. The DL site was totally unreasonable. We therefore used hotels.com for the first and last time. Just checked the new Delta Vacations for next year and what a disappointment! It had 30 possible flights and would not give any indication of price until a particular flight was chosen. Who would go through 30 flights to check prices? All 30 flights involved 3 planes via DTW/AMS. It gets better! All returns required an overnight in AMS. Needless to say, until they change, Delta Vacations will not be our choice for ANY travel reservations.
-A