Consolidated NW/DL Operations in SEA
#1
Original Poster
Join Date: Aug 2004
Location: Minneapolis
Programs: DELTA
Posts: 1,599
Consolidated NW/DL Operations in SEA
I just got off of the phone with Russ (from the SEA SC/WC). I guess all of the DL flights in SEA are now operating out of S terminal as of this week. As a result, there has been a huge influx of legacy DL SC members into the NW WC (now SC). They had a DL reservation computer show up at the same time, with NO TRAINING on how to use it. I told Russ that is what us business professionals call "baptism by fire".
Along with these changes, the WC has been "re-badged" as a SC. And the food regimine has been altered to meet the SC guidelines. From what Russ told me, it amounts to some interesting snacker choices that weren't there before, but with more complex "schedules" about what food is to be put out for members and when. The best (choice) stuff is out from 4 p.m. to 7 p.m. (dinner time).
I'll be passing thru the SEA SC tomorrow (Thursday) on my way home for the 4th. I'll post a more detailed report from there on what I see.
-A
Along with these changes, the WC has been "re-badged" as a SC. And the food regimine has been altered to meet the SC guidelines. From what Russ told me, it amounts to some interesting snacker choices that weren't there before, but with more complex "schedules" about what food is to be put out for members and when. The best (choice) stuff is out from 4 p.m. to 7 p.m. (dinner time).
I'll be passing thru the SEA SC tomorrow (Thursday) on my way home for the 4th. I'll post a more detailed report from there on what I see.
-A
#2
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,352
Sorry but this is old news and there are already two other threads talking about it.
DL moved to the S gates starting on June 23rd.
On or about that date is when DL & NW consolidated their check-in at SEA.
Since I am still one of the unlucky US-based flyers who can't check-in online, ever, I will have the pleasure of joining the fiasco that is DL/NW check-in at SEA tomrw morning. Wish me luck...
-RM
DL moved to the S gates starting on June 23rd.
On or about that date is when DL & NW consolidated their check-in at SEA.
Since I am still one of the unlucky US-based flyers who can't check-in online, ever, I will have the pleasure of joining the fiasco that is DL/NW check-in at SEA tomrw morning. Wish me luck...
-RM
#3
Join Date: Jan 2008
Location: Upstate, NY
Posts: 3,359
Thanks for the info/update! I'm really worried that they will change it so that for most of the day they will only have biscoff and that stupid pretzel mix! I can't imagine they are saving that much money by getting rid of the cheese and carrots most of the day.
#4
Join Date: Apr 2009
Location: Center City, MN
Programs: DL Diamond, MM, Hilton, Marriott, Priority Club, etc
Posts: 436
I'm more concerned that there won't be a place to sit. I don;t recall that location being very big.
#5
Join Date: Jan 2008
Location: Upstate, NY
Posts: 3,359
Maybe poopdeck can give us an update on the expansion plans?
#6
Original Poster
Join Date: Aug 2004
Location: Minneapolis
Programs: DELTA
Posts: 1,599
Plans for SEA SC
There might be a short term problem with sitting space...BUT there are definite plans to expand the club, so long term it should be a problem. But changing the food offering will most likely be a permanent issue/problem...
Maybe poopdeck can give us an update on the expansion plans?
Maybe poopdeck can give us an update on the expansion plans?
In the meantime, I have posted a few pictures of the current food offerings (mid-day) out here to my Facebook account (I will do a separate post for the food offerings available from 4 p.m. to 7 p.m. at the new SEA SC):
The Empty Refrigerator:
http://photos-h.ak.fbcdn.net/hphotos...487_2546_n.jpg
The Nutella:
http://photos-e.ak.fbcdn.net/hphotos..._2907347_n.jpg
The Biscoff's:
http://photos-f.ak.fbcdn.net/hphotos..._2550979_n.jpg
The Spicy Asian Snack Mix:
http://photos-g.ak.fbcdn.net/hphotos..._7229499_n.jpg
The Dried Fruit Snack Mix:
http://photos-f.ak.fbcdn.net/hphotos..._5526328_n.jpg
Currently, they have out the spicy asian snack mix, dried fruit, the ever present cinamon Biscoff's and an American produced hazlenut spread (very popular in Europe) called Nutella (with no crackers other than the Biscoff's to spread it on). To my chagrin (although from all of the posts on FT on this subject - I was not surprised)... there was NO TILAMOOK CHEESE available! This is a major bummer for me, since I do like to have cheese to get my protein intake requirements met after having had Gastric Bypass Surgery last November. This stinks! In addition to the two scathing TTU's and E-mail Us complaints I have filed on this - I am giong to be calling the head SC Management on Monday to "re-negotiate" my 3 year re-up which actually doesn't kick in until the end of the year. I'm thinking a $100.00 rebate at this point to cover the diminished offerings.
As far as logistics go for NW/DL flights at Sea-Tac: It was a tad bit congested at the SEA SC when I arrived at around 1 p.m. - mostly due to the 12:10 SEA-MSP flight being delayed. It also doesn't help that the good folks working at the SEA SC are having multiple issues with their computer systems and have to actually write down information about customers coming in, in order to preserve the data and not loose the data from a involuntary computer system incident or glitch! Having said that - it is CRAZY busy and crowded going thru the security checkpoint closest to the S Terminal tram and also crazy before, during and after the tram ride to S Terminal... now that the DL flights are arriving/departing from here. It's almost shoulder to shoulder... but not quite.
I'll let everyone know about additional information about the future plans for the SEA SC as I find them out...
-A
Last edited by Poopdeck90210; Jul 5, 2009 at 1:09 pm
#7
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,437
Wow, that's lame. I visited the NW lounge back in April going out to FRA and it seemed pretty close to the AS Board Room in quality of foodstuffs, and somewhat better in booze, since while AS has decent wine and beer in their lounge, and even things like soup and oatmeal, their well booze for mixed drinks resembles paint thinner (I wouldn't even TRY a gin martini with that stuff, and even the vodka's not so good)- they charge for call drinks, whereas the NW lounge served call drinks for free.
So much for "best in class".
So much for "best in class".
#8
Original Poster
Join Date: Aug 2004
Location: Minneapolis
Programs: DELTA
Posts: 1,599
The Food Offered from 4 PM to 7 PM
Here are some pictures of the food offerings available at the new SEA SC from 4 PM to 7 PM:
The Ever Present & Infamous Hummus Dip
http://photos-a.ak.fbcdn.net/hphotos..._2720341_n.jpg
The White Cracker Crisps (for Spreading the Hummus Dip on):
http://photos-b.ak.fbcdn.net/hphotos..._3100566_n.jpg
The Cookie Tray:
http://photos-c.ak.fbcdn.net/hphotos..._7110173_n.jpg
The Candied Nut Mix:
http://photos-e.ak.fbcdn.net/hphotos..._3854525_n.jpg
The Dried Fruit Snack Mix:
http://photos-f.ak.fbcdn.net/hphotos..._5526328_n.jpg
And let's not forget...
The Empty Refrigerator:
http://photos-h.ak.fbcdn.net/hphotos...487_2546_n.jpg
I'll let everyone know about additional information about the future plans for the SEA SC as I find them out...
-A
The Ever Present & Infamous Hummus Dip
http://photos-a.ak.fbcdn.net/hphotos..._2720341_n.jpg
The White Cracker Crisps (for Spreading the Hummus Dip on):
http://photos-b.ak.fbcdn.net/hphotos..._3100566_n.jpg
The Cookie Tray:
http://photos-c.ak.fbcdn.net/hphotos..._7110173_n.jpg
The Candied Nut Mix:
http://photos-e.ak.fbcdn.net/hphotos..._3854525_n.jpg
The Dried Fruit Snack Mix:
http://photos-f.ak.fbcdn.net/hphotos..._5526328_n.jpg
And let's not forget...
The Empty Refrigerator:
http://photos-h.ak.fbcdn.net/hphotos...487_2546_n.jpg
I'll let everyone know about additional information about the future plans for the SEA SC as I find them out...
-A
Last edited by Poopdeck90210; Jul 5, 2009 at 1:10 pm
#9
Join Date: Dec 2002
Location: Chicago
Programs: AA Exp Plat, UA 1K MM, DL Plat Hyatt Globalist, MGM Noir
Posts: 882
Nutella - YUM!
http://en.wikipedia.org/wiki/Nutella
#10
Join Date: Jan 2008
Location: Upstate, NY
Posts: 3,359
FYI. Nutella is not new nor is it soy based. Nutella is made from hazelnuts and it is divine. IMHO Nutella is one of Europe's finest exports. For a real treat try spreading Nutella on the Biscoff cookies - yum!
http://en.wikipedia.org/wiki/Nutella
http://en.wikipedia.org/wiki/Nutella
I also like biscoff cookies...but Nutella ON Biscoff is just asking for a diabetic coma!
#11
Join Date: Dec 2002
Location: MHT, CHS
Programs: DL DM, Hilton Dia, Avis Pres Club
Posts: 1,248
In one Deltified club DTW, B/C club it think, they filled the empty refrig up will beer glasses, so at least you now have a chilled glass. Only until DL figures out how much electricity the refrig is using.
I always though NW was the bean counter airline, and the new US Airways (AW) was the cheap skates airline. I guess DL is trying to take that title away from US. I am elite on all three airlines and belong to both clubs. I was not going to renue US membership, but they are improving their club so I might. If I did not fly NW//DL so much, and the Deltafication of the NW clubs I would not renue, but I am captive.
I always though NW was the bean counter airline, and the new US Airways (AW) was the cheap skates airline. I guess DL is trying to take that title away from US. I am elite on all three airlines and belong to both clubs. I was not going to renue US membership, but they are improving their club so I might. If I did not fly NW//DL so much, and the Deltafication of the NW clubs I would not renue, but I am captive.
#12
Join Date: Jan 2008
Location: Upstate, NY
Posts: 3,359
Here are some pictures of the food offerings available at the new SEA SC from 4 PM to 7 PM:
The Ever Present & Infamous Hummus Dip
http://photos-a.ak.fbcdn.net/hphotos..._2720341_n.jpg
The Ever Present & Infamous Hummus Dip
http://photos-a.ak.fbcdn.net/hphotos..._2720341_n.jpg
Considering all the energy/resources that go into make a glass jars, and the fact that the glass will be in a landfill FOREVER I always feel too guilty to actually eat that hummus...
#13
Join Date: Jun 2005
Location: Tokyo
Programs: Delta Silver Medallion (ending in Feb/15), UA, Priority Club, Hilton, Marriott, Starwood
Posts: 95
#14
Join Date: Jun 2005
Location: Tokyo
Programs: Delta Silver Medallion (ending in Feb/15), UA, Priority Club, Hilton, Marriott, Starwood
Posts: 95
Sea/Tac World Club
the food regimine has been altered to meet the SC guidelines.... some interesting snacker choices that weren't there before, but with more complex "schedules" about what food is to be put out for members and when. The best (choice) stuff is out from 4 p.m. to 7 p.m. (dinner time).