1/2/09 NW E-mail: Transfer Miles NW<->DL, New Award Fees, Sat Night Stay Elim, Etc
Jan 2, 2009, 7:06 am
#61
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I have seven tickets between the US-Argentina for the first half of the year already booked.
Jan 2, 2009, 7:13 am
#62
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Ironically these changes cost DL/NW nearly $1,000 today. I just booked a perksaver domestic for a friend which cost DL/NW 500 bucks they would have received. I figure the miles aren't worth anything now, so I gave him an early wedding present. Then this morning, I was planning on refunding an award ticket to Hawaii and buying a revenue ticket as I need the EQMs. Again, I decided not to spend the 500 bucks and will instead settle for silver or even less next year. The golden goose is dead for me, there really is no point to make any decisions about any of the domestic programs based soley on mileage.
Jan 2, 2009, 7:19 am
#63
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Got this email last night, glad to see someone started a thread. Glad to see Sat-stay restrictions gone, and Plat redemption/redeposit fees waived. Sad to see close-in-redemption fees so high. Cosidering how so many saver awards are only available close-in, it's going to come down to "high-mileage and lower-fees 4 days out", or "low-mileage and high-fees 3 days out". Six-of-one, half-a-dozen-of-another. Either way, those that have to redeem at the airline's convienence, and not the pax convienence, are gonna pay... especially if they're not uber-Elite. The Plat Elite card isn;t an Elite card any longer... it's a frequent-shopper card, to get fees waived.
Gonna stink, if I drop out of Plat, in '10.
Steve B.
Gonna stink, if I drop out of Plat, in '10.
Steve B.
My suggestion would be to burn them as soon as possible this week since next week might come with some ugliness too as the nwa.com award booking engine increasingly goes the way of delta.com's infamous online booking functionality to get to the targeted January 15th date that DL management has set.
Jan 2, 2009, 7:21 am
#64
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
* Also effective January 15, 2009, Northwest will introduce a new award ticket redemption fee and will increase our award reissue and redeposit fees from $50 to $100.
Award Ticket Redemption Timeframes
(WorldPerks Platinum Elites are exempt from this fee) Award Ticket Fees
3 days or less prior to departure date $150 per ticket
4 - 7 days prior to departure date $100 per ticket
8 - 20 days prior to departure date $75 per ticket
21 days or more prior to departure date No Charge
Award Ticket Redemption Timeframes
(WorldPerks Platinum Elites are exempt from this fee) Award Ticket Fees
3 days or less prior to departure date $150 per ticket
4 - 7 days prior to departure date $100 per ticket
8 - 20 days prior to departure date $75 per ticket
21 days or more prior to departure date No Charge
Thanks for screwing up my favorite airline royally!
(but I have nowhere else to go)
I can put up with a lot of things, but award trips should have the feel of being rewards for my loyality, and these kinds of fees make me feel otherwise. However, I am stuck with you as I've signed a long-term contract already. Still trying to figure out how to travel to Asia and Europe without flying, and haven't come up with a good alternative yet.
Jan 2, 2009, 7:25 am
#65
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
How many times do any of us get 5 cents per mile ?
Bob H
Jan 2, 2009, 7:30 am
#66
FlyerTalk Evangelist
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still a Hilton Diamond & Club Cholula™ R.I.P. Super Plats
Posts: 25,415
Bend over, the "best-in-class" FF program has arrived. Fees, fees, fees.
Best in class? Alignment? All this double speak means is that NW is adopting everything we disliked about DL. THERE HAVE BEEN ABSOLUTELY NO POSITIVE CHANGES IN OUR FF PROGRAM WHATSOEVER AS A RESULT OF THIS MERGER, just double speak from both Bob & Jeff.
Every place I've ever needed to go in < 21 days I can reach on WN after 3/8.
Up yours, DL/NW.
Best in class? Alignment? All this double speak means is that NW is adopting everything we disliked about DL. THERE HAVE BEEN ABSOLUTELY NO POSITIVE CHANGES IN OUR FF PROGRAM WHATSOEVER AS A RESULT OF THIS MERGER, just double speak from both Bob & Jeff.
Every place I've ever needed to go in < 21 days I can reach on WN after 3/8.
Up yours, DL/NW.
Jan 2, 2009, 7:43 am
#67
Join Date: Feb 2006
Location: DTW
Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*
Posts: 7,511
If you are going to drop out of Plat 14 months from now, just make sure to burn those miles before that happens.
My suggestion would be to burn them as soon as possible this week since next week might come with some ugliness too as the nwa.com award booking engine increasingly goes the way of delta.com's infamous online booking functionality to get to the targeted January 15th date that DL management has set.
My suggestion would be to burn them as soon as possible this week since next week might come with some ugliness too as the nwa.com award booking engine increasingly goes the way of delta.com's infamous online booking functionality to get to the targeted January 15th date that DL management has set.
Jan 2, 2009, 7:51 am
#68
Join Date: Apr 2006
Location: Holly, MI
Programs: Delta DM, Airtran Elite, Marriott Platinum Premier, Hertz Presidents Circle, SPG PLAT; Hilton Gold
Posts: 79
outrageous
SCOOP THIS IS OUTRAGEUS DELTA IS DESTROYING OUR FF PROGRAM. I PROTEST (like the medallion members did when they implemented coach choice AND took it away for them And not us) Now Delta has gone too far
these restrictions are not enhancements and I really protest. WP members have never been charged and additional fee to redeem miles (with exception of taxes and fuel charges for a short time) MOST OF THE FF SEATS I WANT TO REDEEM are found inside that 21 day window - - and who is to say that you will not release them after that window so that you can collect even more money from us
FF miles that we have already are EARNED under the original terms of the program. You all should NOT charge elites at all for this service! You are showing us that you really don't care about us elite pax anymore.
pretty soon they will start charging 10 cents or something for every mile earned.
NOW may be the time I finally switch to another airline.
these restrictions are not enhancements and I really protest. WP members have never been charged and additional fee to redeem miles (with exception of taxes and fuel charges for a short time) MOST OF THE FF SEATS I WANT TO REDEEM are found inside that 21 day window - - and who is to say that you will not release them after that window so that you can collect even more money from us
FF miles that we have already are EARNED under the original terms of the program. You all should NOT charge elites at all for this service! You are showing us that you really don't care about us elite pax anymore.
pretty soon they will start charging 10 cents or something for every mile earned.
NOW may be the time I finally switch to another airline.
Jan 2, 2009, 8:27 am
#69
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938
DL's greedy mileage travel devaluation overkill is -- sooner or later -- going to invite a competitor -- inside the airline industry or outside of it -- to go on a big advertising blitz to pick up DL-NW "loyalty" program customers and getting those customers to abandon the DL-NW ship for better waters.
Jan 2, 2009, 8:28 am
#70
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
If you are going to drop out of Plat 14 months from now, just make sure to burn those miles before that happens.
My suggestion would be to burn them as soon as possible this week since next week might come with some ugliness too as the nwa.com award booking engine increasingly goes the way of delta.com's infamous online booking functionality to get to the targeted January 15th date that DL management has set.
My suggestion would be to burn them as soon as possible this week since next week might come with some ugliness too as the nwa.com award booking engine increasingly goes the way of delta.com's infamous online booking functionality to get to the targeted January 15th date that DL management has set.
Jan 2, 2009, 8:28 am
#71
Join Date: Dec 2002
Location: PDX
Programs: AS MVP, HH Diamond
Posts: 2,561
I'll definitely be flying a lot more CO, AA, AS, and WN this year. Will certainly drop to Silver on NW/DL if not drop status altogether. This should be reported to the local authorities for domestic violence, it's like your spouse beating you every night and then apologizing and promising not to do it again. I need a domestic violence shelter.
Jan 2, 2009, 8:33 am
#72
Join Date: Jan 2007
Posts: 5,679
Keep in mind that with the way DL gives away MQMs that a NW GE would likely be a DL PM. Now the problem with this is the NW GEs have deal with this BS for however much time it'll take to qualify PM status.
Jan 2, 2009, 8:51 am
#73
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
I am sure this will get lost in the flame throwing, but I too am very upset with this.
There where countless times when I decided at the last minute to fly somewhere and spending $10 and 25,000 to book a ticket tomorrow, worked.
Is NWScoop or Bob going to come in and explain this bull ....??
Grrrrrrrrrrrr....
There where countless times when I decided at the last minute to fly somewhere and spending $10 and 25,000 to book a ticket tomorrow, worked.
Is NWScoop or Bob going to come in and explain this bull ....??
Grrrrrrrrrrrr....
Jan 2, 2009, 8:56 am
#74
In Memoriam
Join Date: Oct 2005
Location: 200 NORTH OF MSP
Programs: Soon to be an ex-WP PE
Posts: 966
Protest
I think we should hold a protest at the MSP WorldClub!!!!!!!!!!!
I'm thinking about having some cards made indication my disatisfaction with this program change and leaving it with the WC people every time I check into a Club.
Hopefully they would pass it on up, but then who knows how far it would go.
Maybe start it with: To Bob S.
Bob
I'm thinking about having some cards made indication my disatisfaction with this program change and leaving it with the WC people every time I check into a Club.
Hopefully they would pass it on up, but then who knows how far it would go.
Maybe start it with: To Bob S.
Bob
Jan 2, 2009, 9:05 am
#75
Join Date: Feb 2005
Location: Astoria, NY: LGA, JFK
Programs: Delta PM; Sheraton's Vistana BOD; SPG Gold
Posts: 2,035
PerkSaver award tickets to Europe going from 50,000 miles to 60,000.
Can't wait to see the next round of "enhancements."
Can't wait to see the next round of "enhancements."