anyone know if i am able to combine TCV's? I have two of them so i really want to be able to use them on a trip to HKG. Also, can they be redeemed through travel agents by any chance?...NWA.com fares from SEA-HKG are ridiculously high compared to what i can get at a travel agent or from other carriers.


Thanks

You can find all the TCV/ECV rules here: http://www.nwa.com/travel/viewecv/ecvtandc.html

And, of most relevance to you:
And

If they really are ECVs they might be combineable. From NWA.COM in the FAQs section of their ECV information sheet:

" I have several Electronic Credit Vouchers. Can I combine them to purchase one ticket?

Electronic Credit Vouchers that were issued for service-related events (such as delayed flights or denied boarding compensation) may not be combined with each other. However, an Electronic Credit Voucher issued for a service-related event may be combined with a voucher that was issued for a reduction in fare, or 2 vouchers issued for a fare reduction may be combined with each other. However, vouchers to be combined with each other must all have been issued with the same passenger name."


The last time I used an ECV (which was for a fare reduction), nwa.com asked me if I had another ECV that I also wanted to use.

I know that part is copied directly from nwa.com in its entirety, but the part I made bold seems to be incomplete and/or contradictory. Are they referring to the free ticket (paper) TCVs in that part in bold, or could it be a typo for ECV?

that's exactly what im confused about because in the first it says NW, "KLM and travel agents may make reservations or issue tickets on NW 012 or KL 074 ticket stock against a paper TCV redeemed as Dollar Amount TCV."...but the sentence after that says that it must be redeemed "on nwa.com or by a Northwest reservations or ticketing location."

That's contradictory to what was said before...

Correct; the OP wasn't specific as to what the ECVs were from.

I think it's clear, but my interpretation may be incorrect. From the way I see it, the travel agent can make the reservation, but cannot apply the ECV (e.g., ticket the flight). Ticketing must be done by the NW ressie agents.

That was my interpertaion as well. The TA can make the res but has to call NW with the cert. That is the way my corporate TA has to process them as well (yes, I have given up a few for work travel when NW was not the cheapest and I could not justify booking on them,

I read the first sentence to indicate that travel agents, NW, and KL can issue tickets: NW, KLM and travel agents may make reservations or issue tickets on NW 012 or KL 074 ticket stock against a paper TCV redeemed as Dollar Amount TCV.

The problem I'm having could be that the TCV in the second sentence should be ECV: TCV may only be redeemed on nwa.com or by a Northwest reservations or ticketing location.

I could be wrong (it certainly wouldn't be the first time), but the more I look at it, the more I think it's a typo.

Exactly, the key word being "paper'

I see the key there as dollar amount. Are there any TCVs that aren't paper?

No, it goes to your observation that the second sentence should be "ECV". The first sentence is dealing with paper TCV's and the second should be specific to ECV's.

This is certainly something NW Scoop can come to the rescue for.

thanks for all your help to try and clear up the issue!!...so to clarify i have two tcv's issued from the same flight that ended up being a overnight diversion and missed connection from SEA-NRT-HKG...one is i believe is paper as it just says TCV exchange coupon...the other says electronic TCV passenger receipt..

anyways..so what i've gotten from this thread is that we are able to book a itinerary through a travel agent, however, A northwest agent has to issue the ticket? is that right? if that is so how does that work?...and according to the following

"However, an Electronic Credit Voucher issued for a service-related event may be combined with a voucher that was issued for a reduction in fare, or 2 vouchers issued for a fare reduction may be combined with each other. However, vouchers to be combined with each other must all have been issued with the same passenger name."

This means that i am able to combine my two vouchers since one is for a fare reduction of $400..and the other one gives me the option of $250 or 25K WP miles...is that the right interpretation?..They're both technically for a reduction in fare.

Thanks again

I think everything you posted is correct but just as a clarification: I think we believe that the instructions for using a paper TCV (Travel agent ok) is fine but the second part of that says "TCV must be used at NWA.com" is really in reference to an ECV which obviously can't be handed to a travel agent as it is electronic. I do think you are correct that you may combine these two certs.

I read the T & C and the thread above... My question: I have about $140 left from a partially used vol. bump ecv of $300. I was on a flight that was cancelled a few days ago with a mechanical problem and was issued a $25 discount (pk222). Can the ecv and the pk222 be used on the same flight and will I get all the normal eqm's, miles, and sewgments as if paid in full? can multiple pk222's be used on a single flight?

Thanks!