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Old Jul 5, 2019, 12:31 am
  #286  
 
Join Date: Sep 2017
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, AS MVP Gold, National EE, Hertz PC
Posts: 269
Superb customer service

7/4 12pm

I walked to the car rental center instead of taking the trolly, it was packed with tourist and only takes 6-7 min to walk there.

executive isle: pretty boring. Combination of Nissan Frontier, Chrysler minivan, Hyundai SUV, Honda CRV, and a few generic sedans.

However, agreed with the service here is superb. Asked for a Camaro/Mustang, was given a Camaro base convertible in 2 mins. There was a Camaro SS hardtop with premium tag, asked nicely to rep and he simply just took the tag off and gave me the car. Made my day and vacation more enjoyable. Def will rent from National more often!
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Old Jul 5, 2019, 12:32 am
  #287  
 
Join Date: Sep 2017
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, AS MVP Gold, National EE, Hertz PC
Posts: 269


Got this 2019 Camaro SS with 6k miles
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Old Jul 5, 2019, 1:21 am
  #288  
 
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
Didn't recognize it from the photo, and then I realized -- they opened the new car rental center. Haven't been to Maui since last summer when National was still in the outdoor lot.
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Old Jul 8, 2019, 11:14 pm
  #289  
 
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039
Originally Posted by qs933
Didn't recognize it from the photo, and then I realized -- they opened the new car rental center. Haven't been to Maui since last summer when National was still in the outdoor lot.
Is this new rental center larger than the previous one w/ a bigger Executive Aisle?
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Old Jul 25, 2019, 2:41 pm
  #290  
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Originally Posted by kthpence
Is this new rental center larger than the previous one w/ a bigger Executive Aisle?
Bump in hopes someone can answer above question. I came here today hoping that I could get confirmation an Executive Aisle was still in existence at OGG with the move. I see it is so I don't know why my reservation I just made said "Counter".
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Old Jul 25, 2019, 4:05 pm
  #291  
 
Join Date: Jul 2019
Posts: 1
Originally Posted by controller1
Bump in hopes someone can answer above question. I came here today hoping that I could get confirmation an Executive Aisle was still in existence at OGG with the move. I see it is so I don't know why my reservation I just made said "Counter".
I just booked a reservation for my upcoming trip to Maui in September, and chose the Executive Aisle option in online booking. Here is a screenshot of the email I received, which confirms Executive Aisle definitely still exists. I think the above poster was asking whether they now have a bigger selection after the move.

Edit: Well, it won't let me attach the image, since I'm a new member. The email confirmation reads, "Thanks for choosing National. You reserved a Full Size Car class vehicle on September 7, 2019 at KAHULUI ARPT." And further down in the email, it says "Upon arrival, please proceed to the Executive area to choose your vehicle."
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Old Jul 27, 2019, 6:10 pm
  #292  
 
Join Date: Aug 2014
Location: PDX
Programs: DL Silver, National EC Exec Elite
Posts: 31
What are the chances of a wrangler in the Executive Aisle? Price difference is $250+ and it would be a cherry on top for this trip for my wife. Anyone ever call ahead and have someone hook them up?
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Old Jul 29, 2019, 1:17 pm
  #293  
 
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039
Originally Posted by notsosimple
What are the chances of a wrangler in the Executive Aisle? Price difference is $250+ and it would be a cherry on top for this trip for my wife. Anyone ever call ahead and have someone hook them up?
Didn't see one when I was there last week, but I'm sure you could probably ask for them to bring one around ... everyone is super nice and helpful here - was in and out of the rental area within 10 mins of arriving. Compare that to the hundreds (literally) of people in line at the other rental agencies, I'd say National Executive Aisle is the way to go at OGG.
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Old Jul 30, 2019, 7:49 am
  #294  
 
Join Date: Feb 2019
Programs: National EE, Avis PP
Posts: 104
Originally Posted by notsosimple
What are the chances of a wrangler in the Executive Aisle? Price difference is $250+ and it would be a cherry on top for this trip for my wife. Anyone ever call ahead and have someone hook them up?

Was there at the end of May and saw 6 between Emerald Aisle and Executive Selection. Ultimately, they're so common that you could probably request one from the staff at the aisle. They are incredibly helpful
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Old Aug 21, 2019, 3:10 pm
  #295  
 
Join Date: Aug 2019
Posts: 1
Talking

Originally Posted by qs933
Returned my Fusion Hybrid Titanium Sunday afternoon. Drove 200 miles on less than 6 gallons of gas.

The Exec line had:

- 1x Lincoln MKZ 2.0T
- 1x BMW 4-Series Convertible
- 1x Ford Fusion Titanium
- 1x Chevrolet Malibu LT
- 1x Chevrolet Colorado
- 1x Nissan Maxima SV
- Several Nissan Altima (SV and SL)

While waiting for the shuttle, a family was trying to squeeze themselves into the BMW with luggage, car seat, and a stroller. Left in the shuttle before I could see if they were successful.
I had to chuckle when I saw this post as I was trying to book a flight last minute, but that family was us when we were at Maui during mid August of last year. My wife insisted on trying to squeeze into the 4 series, when I was more adamant on getting into the Lincoln. The crazy part of it all? We all fit. The rear was roomy enough for two young kids with car seats, and with the top up there was just enough space in the trunk to fit our large suit case, a soft carry on, and a couple of backpacks. I was actually shocked it worked ... except that my wife had to carry the stroller with her.

And no, our kids didn't need to hold onto any suitcase thankfully, because that would have been the deal breaker. They sat comfortably.

The best part of it was the kids (and of course us ) had a blast when they saw the top came down for the first time. We were more comfortable that it was a hard top rather than a soft top which we wouldn't have picked.
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Old Oct 1, 2019, 10:38 am
  #296  
 
Join Date: Feb 2014
Posts: 30
How is minivan availability during the Christmas season for an Executive? I booked my midsize reservations several months ago and noticed minivans were a bookable option but decided against it as it was twice the cost. But with a family of 11 going, I figured I need a backup option in case they were not available in the aisle. When I went to make a reservation today, I did not see any minivan options.
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Old Oct 1, 2019, 10:55 pm
  #297  
 
Join Date: Nov 2009
Programs: National Exec, HA Pualani Gold
Posts: 599
Originally Posted by ultramantaro
I had to chuckle when I saw this post as I was trying to book a flight last minute, but that family was us when we were at Maui during mid August of last year. My wife insisted on trying to squeeze into the 4 series, when I was more adamant on getting into the Lincoln. The crazy part of it all? We all fit. The rear was roomy enough for two young kids with car seats, and with the top up there was just enough space in the trunk to fit our large suit case, a soft carry on, and a couple of backpacks. I was actually shocked it worked ... except that my wife had to carry the stroller with her.


That’s funny — what a small world. That’s great that you were able to fit, as the 4-series was a nice upgrade on the Exec line.
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Old Oct 2, 2019, 7:32 am
  #298  
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Join Date: Mar 2009
Location: NYC
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Originally Posted by ppatel14
How is minivan availability during the Christmas season for an Executive? I booked my midsize reservations several months ago and noticed minivans were a bookable option but decided against it as it was twice the cost. But with a family of 11 going, I figured I need a backup option in case they were not available in the aisle. When I went to make a reservation today, I did not see any minivan options.
Many families go to Hawai'i for the holidays. If they are not showing online anymore, they are likely sold out. The island has only so many minivans. I would book a Tahoe or a Traverse while you still have the chance (those will only seat seven).

I can't speak from experience, but I would not expect any minivans to be on the aisles during the holidays.

-J.
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Old Oct 8, 2019, 5:11 am
  #299  
 
Join Date: Jul 2013
Posts: 24
Hi
We're arriving in OGG on Friday 18th October (2:30pm). 2 adults + 2 kids + probably 2/3 suitcases. We are from Australia. What are people's suggestions ? I want some kind of SUV or maybe convertible (though I don't know if the luggage will fit), Jeep Wrangler also ok.
What's the story with reserving a car, vs the executive "lot" and taking the chances at whatever is available? In this case, what type of car should I pick in the booking to have access to these choices of whatever is available on the day ?
In terms of choices in the reservation, I have Standard SUV (Ford Edge or similar), Full size SUV (Ford Expedition or similar), Pickup (F150 or similar), and the Jeep Wrangler. The Jeeps are the most expensive.
I am Executive Elite level.
Any help and advise would be greatly appreciated.
Cheers
LP
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Old Dec 8, 2019, 1:31 pm
  #300  
 
Join Date: Jun 2018
Posts: 5
Had an Emerald Reserve reservation for a convertible. Was given the option for a Camaro, Buick Cascada, or Wrangler. I actually went with the Cascada - a small compact car like this was perfect for the slim, windy road to Hana and Im not a fan of the Camaro when the top is up. Cascada wasn’t exactly fully loaded but I think the reviews against it are way way too harsh. Executive had some nicer sedans and Wranglers but if your just 2 people, I can’t imagine anything better than a convertible in Maui.
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