Airline Status Match Master Thread: 2009 - 2011
Apr 17, 2009 | 9:10 am
#421
Join Date: Mar 2005
Location: Pittsburgh
Programs: AA Platinum, Marriott Gold
Posts: 10
How Long Does UA Take to Respond?
Currently a US elite, I requested from UA a status challenge earlier in the week. I've not received any reply to my email. I've read on this forum of people receiving a reply the same day. Anyone have a sense of the usual time frame for response to these requests?
Apr 17, 2009 | 7:02 pm
#422
Join Date: Dec 2005
Location: Japan
Programs: UA 1MM
Posts: 5,613
It took about 2 weeks for my SO and myself to receive a response. Interestingly their e-mail arrived on a Sunday night US time. We had nearly given up on them.
Apr 18, 2009 | 7:31 pm
#423
Join Date: Mar 2005
Location: Pittsburgh
Programs: AA Platinum, Marriott Gold
Posts: 10
Apr 20, 2009 | 4:32 pm
#424
Join Date: Aug 2008
Location: Bay Area, California
Posts: 273
CO Continental OnePass Platinum
Sent an email request for Statch Match to Platinum with my credentials. I received Plat match within 24 hours!
Apr 21, 2009 | 10:32 am
#425
Join Date: Aug 2008
Location: Bay Area, California
Posts: 273
AK Alaska Airlines Mileage Plan Status Match
I sent a fax request (206-433-3477) with my credentials (pdf copy of activity and card) and received a Gold MVP status match within 72 hours.
Apr 21, 2009 | 10:35 am
#426
Join Date: Aug 2008
Location: Bay Area, California
Posts: 273
British Midland bmi Status Match Request Denied
I sent an email request asking for status match. I had attached a pdf version of UA flight activity and image of UA card.
1 week later, received an email back:
1 week later, received an email back:
Thank you for your email,
Unfortunately we do not offer status match with other Star Alliance carriers, if you hold status with a none Star carrier we can match against this.
Best regards
Joanna
diamond club
Unfortunately we do not offer status match with other Star Alliance carriers, if you hold status with a none Star carrier we can match against this.
Best regards
Joanna
diamond club
Last edited by romeoguy; Apr 21, 2009 at 5:24 pm Reason: Removed email address
Apr 21, 2009 | 10:49 am
#427
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
It took a full 7 days for UA to comp me back, and that's what they told me to expect when I first called Mileage Plus to get details.
Apr 21, 2009 | 11:26 am
#428
Join Date: Sep 2005
Location: BOM-WAW-EWR
Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,751
I'm sure Joanna would appreciate it if you removed the e-mail address so that spam bots do not get ahold of it when trolling the site...
Apr 22, 2009 | 1:51 pm
#429
Join Date: May 2007
Posts: 1
My company eliminated UAL as a preferred carrier and instructed us to use Midwest or NWA/Delta. I called NWA and they had me mail (not email but mail) their rep confirmation of my United status, 1K, and requested a status match. Anybody else have any experience with this one? Also, what is the status match at NWA for a 1K?
Thanks
Thanks
Apr 24, 2009 | 7:58 am
#431
Join Date: Feb 2004
Location: Missouri
Programs: Priority Gold, UA, DL
Posts: 140
I matched my United premier to NWA silver it took about 1.5 months but it finally came through...
Apr 24, 2009 | 3:25 pm
#432
Join Date: May 2003
Location: MEL, Australia.
Programs: VA PLAT, HH Diamond
Posts: 214
I sent an email to UA (email address provided on first page of this thread) with an attachment of my elite status card and within 6 hours received a comp to Premier Executive.
^ Great Service.
^ Great Service.
Apr 28, 2009 | 12:41 pm
#433
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,669
Using AA PLT challenge for NW Gold
Mentioned previously that i was denied a match from an AA challenge completed right at the end of the year (thus showing low EQM), along with documentation of near-Gold EQM on another airline, to NW Gold.
Unsolicited, I received a further explanation of why they would not accept the match:
Seems fair enough but is a subtle difference from experiences reported earlier here.
Unsolicited, I received a further explanation of why they would not accept the match:
Elite status matches are not granted based on the sum of elite
qualifying mileage with various carriers, but rather on the status and
elite qualifying mileage earned with one airline.
qualifying mileage with various carriers, but rather on the status and
elite qualifying mileage earned with one airline.
Apr 28, 2009 | 12:59 pm
#434
Join Date: Sep 2005
Location: BOM-WAW-EWR
Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,751
I was only offered Gold by CO - wonder why??
I'm considering to tell them to take it back - not necessary unless I get the full status...
I'm considering to tell them to take it back - not necessary unless I get the full status...