Neiman Marcus InCircle points... wow
Mar 16, 2008 | 9:59 pm
#33
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
The service level has dropped big time.
When I worked there and a local Incircle customer bought a suit or dress we would deliver it to the customer for free(Either ourselves or hire a courrier)Last week my boss(big time In circle customer)bought a suit for her son(over $2k)and they wanted to charge her for local delivery-she ended up picking it up herself
so that the son would have the suit.
Alterations on full price garments used to be free-now they charge.
Giftwrap is still free for Incircle purchases over $25.But now it is really a gift"box" and not a true wrap-and even that takes forever.
The level of expertise of the sales staff has also dropped.
When I worked there and a local Incircle customer bought a suit or dress we would deliver it to the customer for free(Either ourselves or hire a courrier)Last week my boss(big time In circle customer)bought a suit for her son(over $2k)and they wanted to charge her for local delivery-she ended up picking it up herself
so that the son would have the suit.Alterations on full price garments used to be free-now they charge.
Giftwrap is still free for Incircle purchases over $25.But now it is really a gift"box" and not a true wrap-and even that takes forever.
The level of expertise of the sales staff has also dropped.
Mar 30, 2008 | 11:15 pm
#34
Join Date: May 2005
Programs: AA EXP, DL Plat, US Chairman, SPG Plat, Hilton Diamond, Marriott Gold, IC RA
Posts: 1,439
Slightly OT, but does anyone know if you have to call InCircle to let them know your Amex # has changed? I recently lost my card, and made some rather sizable purchases on the new card without thinking about this... Thanks in advance.
Oct 20, 2008 | 3:30 pm
#36
Join Date: Oct 2008
Posts: 1
I am confused. If you have an American Express Platinum credit and have regester it with NM. Will all purchases regardless if they come from NM be applied toward the InCircle points?
What all can you redeem your Incircle points for? Can it be for clothes, shoes, etc.?
What all can you redeem your Incircle points for? Can it be for clothes, shoes, etc.?
Oct 25, 2008 | 6:14 am
#37
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Miles are an option.As are trips and merchandise.