OneWorld Training Hype
Jan 26, 1999 | 9:12 am
#1
Original Poster
Original Member
Join Date: May 1998
Location: Kirkland, WA
Posts: 6,932
OneWorld Training Hype
-----
BRITISH AIRWAYS and its "oneworld" airline alliance partners said their global link-up would be cemented on February 1. BA, AMR CORP, Canadian Airlines, Cathay Pacific and Qantas will link their frequent-flyer programmes, smooth transfers for passengers between their flights and launch some round-the-world fares. The airlines, forming one of several global air alliances, said their 220,000 employees had spent 255 man years on training and communications to deliver what the new brand offers.
-----
By my calculation that works out to less two hours per employee...
BRITISH AIRWAYS and its "oneworld" airline alliance partners said their global link-up would be cemented on February 1. BA, AMR CORP, Canadian Airlines, Cathay Pacific and Qantas will link their frequent-flyer programmes, smooth transfers for passengers between their flights and launch some round-the-world fares. The airlines, forming one of several global air alliances, said their 220,000 employees had spent 255 man years on training and communications to deliver what the new brand offers.
-----
By my calculation that works out to less two hours per employee...
Jan 26, 1999 | 10:28 am
#2
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
It works out to 2.4 man hours by my calculations (2080 manhours/manyear), but still nothing to brag about by far!
Jan 27, 1999 | 5:17 am
#7
Join Date: Jan 1999
Posts: 1,023
I'm new to this forum but I thought I would throw my 2cents in on one of my favourite topics.
My experience so far when asking AA, BA and QF customer service staff (ground and in flight) about oneWorld is that they know just about as much as we do. I'm just glad I get to fly two of my favourite airlines and they contribute to my favourite ff program. And since I am in Asia-Pac you might just see me wave the BA flag from time to time - have no complaints with them so far (just wish their first class food was as good as QF's ;-). Let's hope some of the BA and QF notions of what first and business class means will rub off on AA.
My experience so far when asking AA, BA and QF customer service staff (ground and in flight) about oneWorld is that they know just about as much as we do. I'm just glad I get to fly two of my favourite airlines and they contribute to my favourite ff program. And since I am in Asia-Pac you might just see me wave the BA flag from time to time - have no complaints with them so far (just wish their first class food was as good as QF's ;-). Let's hope some of the BA and QF notions of what first and business class means will rub off on AA.