As others have mentioned, I keep the boarding stubs until I see the flight credited. I've had problems with UA credit for US flights, even when my US# is on the boarding pass. It took over 3 months to remove the UA flights in order for US to credit it. I just checked my US account and it is still not there for a 2/24 flight. My other problem is DL-NW-CO. I have my NW# on CO and NW flights up until boarding, where my Silver status on NW may mean an upgrade. If I don't get upgraded, then I hastily switch at the gate prior to boarding to my DL#. This is a pain for the GAs and for me since my DL Gold status is meaningless for CO and NW upgrades.

If I have anything but my CO# on the legs of my CO metal that involve Continental Express flown by Colgan air, I get no credit, but CO is giving me CO credit after my requests for the longer connection legs, although those were already credited with DL mileage. I'm not complaining since the net result is more miles than I am supposed to get. I don't think it is accidental, since they have credited me this way three times with no credit for IAH to DRT on Colgan but RDU to IAH mileage on both DL and CO.

-outoftown

Actually, there's a reason for that, which I found out first hand (on NW, but same issue). CO non-mainline services operated by anyone other than ExpressJet are actually considered "Continental Connection", not "Continental Express". Specifically, I know Colgan Air and CommutAir are considered "Continental Connection" and while NW and DL award miles for Continental or "Continental Express", neither awards any miles for "Continental Connection".

Now, on the DL website, this is not explicitly clear; all it says is:

which I guess implies that Colgan Air, CommutAir, and other "Continental Connection" carriers are not SkyTeam partners.

The Northwest site is a little clearer, as it specifically says miles are earned only on:

which excludes "Continental Connection" because it's not listed there.

Now, CO does award miles for "Continental Connection" flights, so you should email them back and ask for retroactive credit in OnePass for all those IAH-DRT flights they never credited you for. Unless you don't want to look a gift horse in the mouth, that is.

I've been having lots of trouble getting miles from a Jan (!) Biz cls trip on SQ to post to my DL account. I've sent in the boarding passes, which DL acknowledges receiving. They say they have sent the paperwork to SQ. I've called every month and they keep telling me to allow another 30 days. I'm getting fed up and wonder if anyone has any advice on how to escalate?

Thanks,

RTA

When the alliances have been in place for 6 to 10 years I believe that the airlines have had enough time to get it right.

I've had two sets of flights on Emirates in First and Business Class on a First Class ticket. For all 7 segments I gave them my United number and it printed on my boarding passes. Not one of the segments credited! For an airline that prides itself on customer service and quality, this is pretty bad.

For the first 3 segments, I had to fax the boarding passes in. Now United changed the rules and I have to send the originals in. I think it's an annoying element. It seems like the international carriers are worse at complying with automatic credit.

I queried this forum for comments about getting missing FF credit.

My story for the Washington Post ran yesterday and can be found at:
http://www.washingtonpost.com/wp-dyn...081100219.html

A sidebar on how to get your miles appears at:
http://www.washingtonpost.com/wp-dyn...081100223.html

Thanks for all who offered comments here - whether your comment made it into the story or not it helped me shape the piece.